Worse appliance repair shop in area…read more The service technicians are useless and liars. Their customer service is poor. Forget trying to get anything fixed as they will not show up for appointments. You will take off work to sit home and wait for norhing. Your appliances will not get serviced, but they sure will report to the manufacturer that they serviced your appliance, or they will lie to the manufacturer and say you made up the problems you are having with your appliances. If they do happen to show up, they will leave within 5 minutes and lie on the service report they file with the manufacturer claiming they completed all kinds of services. They lied to Whirlpool on two separate occasions when it came to servicing our appliances that are still under the manufacturer warranty. RENEE is the worse person to deal with as she is hateful, condescending, and a flat out liar. She obviously fits in with the rest of their lying employees. Take it from us... stay away from Mid-America. They are the absolute worse appliance service company.

I have a refrigerator that has given us several issues and we have the extended warranty. We always…read moreuse Mid America and we have not had any issues with them. The manager called me on a Thursday and I asked her to call my husband because he is the one that handles this. She never called. He called her and was told that they were too busy and suggested we go to another repair company. I called to her thinking maybe she does not realize that we already had an appointment but she was calling to reschedule with us but she never followed up with my husband. She told me they have done what they could and the next available appointment was not for another 2 weeks. She again said that she needs us to go to another repair company as they will not be servicing us any longer. I told her I will let the warranty company know and that she was being very unprofessional and she thanked me and hung up!

This review won't shock you based on the reviews below, but I'm gonna leave one anyway…read more Spoke to Jeremiah, who apparently did not want to sell a refrigerator today. Ever heard of the old adage like trying to pull chickens teeth, this guy was the reason that saying was invented. He wouldn't answer questions, you had to fish for information during the entire conversation, he answered with one word responses, it's literally like this guy did not want to sell anything? We really wanted to try to do business locally rather than give our money to a big box store like Home Depot or Menards, however, this guy made that impossible. I guess there's a reason why they have 1.6 stars on Yelp

They charged $85 to come look at a repair and told us they could not get the part. My husband went…read moreon line and found the part on amazon. So he went back and told tgem and all they would do is give us a credit for future. We fixed it ourselves with the part they said they couldn't find. Strange way of doing business. We have not been back.

Best Buy's are not known for always having the most knowledgeable staff but this one borderlines on…read morepeople that are stupid. I watched a staffer try to sell a kid a 4K monitor for his new gaming rig. The kid described the rig in detail and the staff person pushed him at a 4K monitor despite the kids machine obviously being geared to 1080P. After the kid had moved on I asked the staff person and I was told that ALL gaming PC are meant for 4K and this person actually believed what they where saying. Add to this staff that does not know how to look up inventory, staffers that avoid talking to customers and actually move away if a customer approaches them. When you approach managers about these types of issues, the response I got was and I am quoting, "You know you can always use Amazon." I want to support local business when I can but the way this place is run I guess Amazon is my only choice.

DO NOT trust these clowns to update uour iPhone. They lost all of my data…read more And I went back a couple of times hoping that SOMEONE would be able to help me. No luck. Beware.

Craine was willing to fit me in for an assessment right away, which was impressive. Same day…read moreservice is great. They looked around at everything I mentioned and took pictures. I ended up going with someone else because Craine would not give a quote or estimate; not even a verbal approximate after two phone conversations. I just don't have the money to throw around like that. But if you're in a rush for residential help, it's great, plus they do appliance hook up (not plumbing stuff like disposals tho).

Technician came out promptly, assessed the problem and had the heater running in minutes. My…read moremother in law lives in southern Illinois - we live in Los Angeles, apparently her heater went out over the weekend. I had no idea who to call. Called Craine and couldn't be happier. They allowed me to make payment over the phone 2,000 miles away!! Amazing customer service and fantastic communication

We have been working with Weeke for well over a decade. There isn't anything this group can't do…read morewhen it comes to electricity. I highly recommend for any and all electrical needs.

This business is so easy to work with. When I have a problem they will promptly get someone out to…read morefix it.

It's 2023 and I wanted to write a quick review to note the huge improvements this business has made…read moreover the past year. In the past it was a little difficult to find help and now there appear to be people stationed all over the building regularly. They have nice register attendants and usually have everything I need for my projects. If you've gone in the past and had issue with help or something, try them again. They're doing good things.

People before you buy an appliance at Lowe's please read. Bought the top of the line whirlpool…read morerefrigerator 9 months ago. The compressor went out. Total time to get fixed 1 month. Lost 1200 worth of meds and food spoiled. Whirlpool and Lowe's are piss poor to work with 7 hours to even get service scheduled. Store manager tells me it is whirlpool problem. Did I mention I purchased the 5 year extended warranty. Not worth the paper printed on. Lowe's would sell me a mini fridge to keep replacement meds at a controlled temperature. How about this Sam's did just that. I guess since covid money grows on trees. Neat thing about shitty customer service is eventually you don't have problems with bad vendors products because you are out of business. I should have got a clue when the 3rd party vendor slammed it off there delivery truck did I mention they were from Missouri and my service company is from Kentucky. I sure don't want to have this happen to you.