I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

Took my car to Thompson's Auto Body & Repair. The staff was super friendly. They listened to and…read moreanswered all of my questions. My car wasn't there long they worked me right in and the price was absolutely amazing. 10/10 Highly recommend. If you're in the Florence or surrounding areas go see these guys. You won't be disappointed

From the owner: Here at Thompson's Auto Repair &Body Our Family Has Been Providing Automotive Services For Over 40…read moreYears. We treat our customers like Family. Bring your car in for all it's needs. We'll keep you happy and your car running at a cost friendly price.

They did a great job repairing my front end and refinishing my roof. Highly recommend them. Did…read moregreat work at a great price.

great amazing professional work! we're so thankful they were able to get our truck bumper fixed and…read morepaint matched perfectly in a timely manner. just days before our cross country move now we can pull our trailer without any worries or issues! so grateful for the amazing work guys!

Great people. Great service. Even gave me a ride home while I switched out vehicles.read more

Cannot say enough about the wonderful experience I had at this shop today. Marshall, Owner's son in…read morelaw, is sharp, has integrity and a very hard worker. Jeff was a pleasure to chat with as well and jumped in to help where needed. Had exhaust work that needed some modification and some loose fittings on AC lines that we tightened but needed to recharge the system. Would absolutely recommend their shop. Very pleased with their service.

I would never recommend red he left my truck on jack stand for 2days very unsafe practice told me…read morehe was coming to finish on Thursday I messaged him with no response then that evening he said he was on the way told him I was gone for the day but he could come by to finish the job but he refused. Do not use him to do any work he wants payment before works finished so I fired him

From the owner: Mobile automotive services Engine Repairs, Diagnostics,…read moreGeneral Maintenance, Onsite Service, Suspension Repair, Brake Services, Electrical Diagnostics & Repair, and HVAC Repair and Service. Free Estimates available via phone call or Messages