They are honest and straightforward. They don't try and sell you a lot of stuff you don't need…read more.. which is a big plus. Their prices are fantastic too. Other places I called were $200-300 more than what I was charged. Wow!

We have used Southside many times this year. Each experience has been excellent. They make…read moreappointments so the vehicle is worked on when they tell you it will be worked on. They have been very fair with us. They are up front with their pricing. We are very satisfied.

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

Service! Mr. Sprawls returned my call as he said he would;…read moreinformed me to bring in my vehicle for service the same afternoon Completed the brake job smoothly...

This is one of the best auto/mechanic shops I have been too. Not only are they knowledgeable and…read moreskilled for a good price, but they are actually friendly and they act like they want your business (which is rare for mechanics for some reason). We have gotten our oil changed and tires rotated a couple times and will continue going back.

Jim is honest , very knowledgeable and extremely dedicated to his craft. Doctors work on 2 models…read morewhile Jim has to know and perform his magic on approximately 1500 makes and models. If you're not happy with your mechanic. Give Keep Em Running Jim a try you will be extremely happy you did.

Jimmy is professional, quick, and knowledgeable. Not to mention that he didn't come to sabotage my…read morevehicle in needing to call him 5 miles down the road for a larger problem. He is trustworthy, not to mention more than reasonable priced! He's a rare find in this greedy mechanics world.

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

I traveled a hour to come to this location and let's just say I'm VERY DISAPPOINTED!! It's NOOOOooo…read moreway this location has 4.0 stars!! When my aunt and I got here it was at least 10 people here ok that's fine . So we got to the counter the person we spoke to told us it would be $200 flat with taxes ...it ended up being 200 and something ok no big deal the guy got very nasty with her his attitude was very nasty! We went to sit down about 10 minutes later a customer asked the guy (with the attitude) about something and of course the worker had the same nasty attitude and the customer went off(as he should have)!! He been there since 9 and here it is 2:30 and come to find out the mess his car up and didn't say anything until the very end! So other customers started saying how they were there since 8,9,10,11 etc and still no word on their vehicle. So I decided to take my car else where and asked for my keys the guy with the cross eyes asked (WHY) as if I owed him an explanation!! Very rude workers they were all playing instead of working and the inside of this place is disgusting !! Please learn customer service skills and if you don't know how to fix something on a person vehicle LEAVE IT ALONE!!

Went in for a compressor on a/c, tech wanted to do their on eval, didn't go so well it took 2 weeks…read moreto fix and a/c still didn't work. Took it back and sure enough it was compressor. Shop covered the cost for the inconvenience it cost. Outstanding customer svc.