At first, these people seem really nice and we're going to fix my car, but I'm a female and a lot…read moreof things I don't understand so I lots of questions and concerns. We were we're going to replace a torque converter and I called the back, thinking we may need to do the whole transmission and I never even got to tell him that because as soon as he answers the phone, he was rude, dismissive and I just couldn't believe I was talking to the same guy. I asked him why he was being such an asshole. He told me he would show me an asshole and said come get your car tomorrow and it's $500 they had dropped the transmission in two hours since I had first talked to him. I go to get it and even the owner was rude! I still don't quite understand why this all went down the way it did, but I will tell you these people were so rude and I would go anywhere but Aatco! Also the prices are way higher than competitors, but I don't mind paying for quality service which includes customer service. in my 50 years on this earth, I have never had an interaction like I did with that guy Daniel at Aatco.

Awful Customer Service!!! 0 stars should be an option!…read moreI was told to bring my vehicle a week ago. It sat there for almost 7 days. I called to inquire on day 3, and was told someone would let me know when they had a chance to get to it. After still no call, on Day 7 I called back and the manager rudely told me he didn't know what was wrong with it and had 60 cars ahead of me and since I was using a warranty insurance he had no idea when he could get to it. Very unprofessional and rude. Please don't waste your time, energy, or money here!!

Friendly staff, fair prices, and fast turnaround for repairs and services. Their website provides…read morean easy way to make an appointment. Very thorough with all communications.

Outstanding communication with clear explanations and quality work. They were extremely…read moreprofessional!

On a receipt trip between NY and Florida, my truck broke down. I had a warrantee through technet…read moreauto. I called technet and I was five several recommendations. The first 2 could not help me because they didn't work on diesels. Carolina custom trucks evaluated my problem and said they could fix it. I need a tow from my hotel. With in 5 min the tow truck operator contacted me and dispatched a truck to me. When I arrived at CCT they immediately started to check my vehicle. They contacted technet and with in an hour they had the new part and were installing it. I have never been this impressed with an automotive service business as I have been with these guys. Their facility was state of the art, With all, up to day equipment. The work bays were clean the staff were extremely professional and polite. I recommend them for any type of truck or automotive service and repair. These people are the professionals. I found out later the men and women I dealt with were all family. For all repairs And Service give these people a shot! I don't think you will be disappointed.

I was on a road trip from Florida to NC and my engine light came on near Florence, SC and my phone…read morefound Black's Tire & Auto, I went in and asked if they can check my car and they did promptly and found the problem, (my other mechanic back home who checked my car for my trip didn't close my oil cap tight enough, could have been a major problem!) They took care of it and had me on the road without even charging me anything! I made it to my destination without any car issues!!! they were so nice and helpful, if Ken was in Fl close to were I live, I would be taking my car to him!!!! I would definitely recommend them to anyone I know!!!

My husband and two 2-year-old grandchildren were driving down from Boston with our big Ford ecovan…read morewhen we noticed the brake line was leaking fluid. We were in desperate need of a local garage that could help us, so we turned to our hotel staff for their recommendations and Black's Tire & Auto Service was their top choice! We are soooo happy we came here; we were in a jam and without hesitation we were helped right away. I cannot thank the staff here enough for saving out drive down to Florida! I am so grateful that we were provided with honest and quality service! Thank you!

Please do not go to thisplace.They use false advertisements on car repairs.They will sat they can…read morerepair your car just to get it there.They will finally admit they can't fix your car and for you to get it.When you try to arrange to come get your car they won't pick up the phone or text back when they reco recognize its you.I believe the try to make money from selling your car when you arrange to come get it.They won't be bless. Ibuprofen

Terrible service and customer service auto tech aren't qualified to work on high value vehicles had…read moreto take it back several times for the same issue still wasn't resolved.

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

I took my 2014 Mercedes-Benz ML350 here for what the shop described as a "Tune-Up / 6 Cylinder…read morePremium." Based on that wording, I expected a full tune-up service -- but the only work actually performed was: * replacement of 6 spark plugs * adding a bottle of fuel-injector cleaner No coils were replaced and no injectors were removed or serviced. The invoice shows $590.65 in labor under a vague "tune-up" line item, with no hourly rate and no labor hours listed. On a previous invoice from this same shop, their labor rate was clearly listed as $120/hour, and the amount billed on this job does not reasonably add up based on the limited work performed. After checking labor guides and comparison pricing, this charge appears well above normal independent-shop rates, especially given that the "tune-up" label did not reflect a full tune-up. I paid the invoice, but I will not return -- and I strongly recommend asking for: * a written itemized estimate * labor hours + hourly rate in writing * clarification of what they mean by "tune-up" before approving work

Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

guys came out and picked my car up. I paid them over $700 to fix it . I got my car back and took it…read moreto bmw and what they were supposed to fixed wasn't fixed. I called and texted several times and they didn't answer my calls nor text. so finally they answered it and I showed them the video from bmw and they told me it was a faulty part and it was under warranty and he would come out to fix it...he never showed and stop all communications so I'm filing paper work I. small claims court on them

From the owner: We specialize in bringing the comfort of automotive repairs to your driveway! We offer a variety of…read moreservices, and can always find a beneficial way to make our customers happy