I called Ryan well before the shop was open and he answered happily and assured me he would be able…read moreto put some new bolts under my car to hold my skid plate up (since I can't drive with that hanging). In my opinion, the experience I had with his service showed great character and that he really does just want to help the community. I will usually do maintenance on my car myself, although now I will keep in mind that there is good people, and local companies that actually care!

Ryan installed a rack and pinion in my car without making sure it was set to zero and then sent me…read moreto go get an alignment as if an alignment would somehow fix the fact that my steering wheel was upside down and my turn signals no longer worked and the abs and traction lights flashing on the dash would all somehow be fixed with an alignment. he blindsided me and overcharged me and he lied about his mistakes to try and cover it up. he promised me a 1 year warranty AND then blocked me after his second attempt to fix my car failed. he spent 3 more days taking the whole car back apart and putting it back together and admitted to needing to replace my steering shaft due to having to damage it to remove it and then I found out later he actually just put the old one back in. a lot of the parts he charged me brand new prices for were actually rusty okd and used. he also mismatched my cars trim and installed components that aren't even compatible with my car. he lied about absolutely everything that he ever said to me from the moment I met him until the day he blocked me and kept my money and breached our contract. I still continue to find more proof of more lies. he even said at one point that he "didnt have a woman in is life" and to please excuse the mess in his car for that reason while giving me a ride home and then later on he must have forgotten which version of the narrative he was going with because he casually referred to "spending time eith his girlfriend" in some other conversation just 2 days later. how do you go from "not having a woman in your life" to "spending time with my girlfriend" two days later?? like I dont even give a shit about his personal life or what the true story is im just saying...you can tell when a person lies so casually and frequently that they dont even notice they just made a massive plot hole in their own front facing persona and narrative. he couldnt keep a single story straight about my car or even his own basic autobiographical details...he also like owes me a bunch of money still and fucked my car up. he treated it like it was the wrong trim package and literally installed incorrect non interchangeable parts. and now he is evading me and hiding and told me not to return to the property when I literally haven't even tried to return to the property/ have a "1 year warranty" in writing....such a crazy bad experience, dude is such a liar and not one truth passed his lips. still finding new issues with my car a month later. have more issues than I ever had before him. check out my google review for proof if thats still up. I am documenting his legal Violations there for the community to see and be warned and so he knows he cant hide from the truth and that I will actually not be forgetting this or letting it go and so actually there are consequences to screwing people over and yes it does catch up to you and yes I do know what you tried to hide. theres more than this guy's, its really bad. avoid avoid avoid. over 7k he took from me. its been a month and still I dont have the car working right or the money back. avoid avoid avoid. he only cares about his reputation and has zero compassion for what he put me through. he wants me to shut up and go away and take the loss quietly and not tell you guys what he put me through and just forget about it and avoid it. i dont get to forget, why should he? he could have fixed this but blocked me. i will get justice even if it is just the poetic justice of him trying to hide and cocer this up and creating a streisand effect. good. serves him right. ​

Absolutely tops. I was there December 4, 2025, for new tires and alignment, but have used them for…read moreother things as well. Very competent, trustworthy, much better prices than my alternative (Grease Monkey in Cottonwood Shores), friendly and intelligent manager & staff. (Extra Note: I'm confident that this is the only automotive repair shop in the US where you can overhear the staff talking intelligently about both Shakespeare and AI.)

Marble Falls Auto Center has been wonderful to work with! Ever since we used them for the first…read moretime about a year ago, John and crew have been brilliant in every aspect, from the work itself to the customer service. You should use them!

Excellent, fast and friendly service! Very reasonable prices. Definitely will be referring my…read morefriends and family to Loftis Auto Service & Repair.

You don't speak to people the way I was spoken to by the mechanic. After years of coming here, we…read morewill happily go somewhere else.

Attitude...Lewis needs a class on it....came highly rated on Nextdoor, auto towed. Just talking to…read morehim is not very nice. His partner..very nice..told me auto ready,get ride over there...said here to pay pick up. Lewis...Your car not ready,sorry. His partner came up and said yes it is.....

The Best !! I bring all my cars and trucks here !! If I need mechanic, first person I'm calling is…read moreStan .. fair and honest .. No better mechanic in the area !!

Smart, fair and punctual. The family invests in the right…read moreequipment to tackle the most complex automotive problems. I'm pleased with work on my F150 with power boost and GTS Porsche Pan America

They charged me over $900 to put in a rebuilt alternator. Said it would be way more if it was an…read moreoem. I found a broken off cast iron bracket in the splash pan later.

The owners and staff at BZR earn a client's trust by showing you exactly what the issue is, where…read moreon , then you're given a written document breakdown of what the total cost of the repair is. Once everything is agreed on, the work begins! I've always been a huge supporter of BZR, because they won my trust and respect immediately!

I believed Zack would take care of the simple adjustment of my emergency brake on my 2001 Chevy 3/4…read moreton pickup. I had installed one rear drum that was worn, brake shoes, hardware and axle bearings. My emergency brake only needed adjustment but I was unable to adjust it myself due to weakness from Being treated for cancer. I asked for an emergency brake adjustment and nothing more. While I was in the hospital they took it upon themselves to completely install a new emergency brake system and did not contact me about their intentions. All my new parts were replaced and even a new pedal assembly. When they finally finished they presented me with a bill for $1,700 dollars. Nothing like having your Truck held as hostage. I live on a fixed income and as a 78 yr. Christian man I will say that Vengance belongs to the Lord and BZR will reap what it sows.

These guys always come through. Wayne runs a tight ship…read more Justin also does a great job. Thanks guys

Excellent service. I was kept informed of the issues and repairs were completed in a timely manner…read more Highly recommend! Excellent pricing imo as well.

Duane Gilder and Gene Baker in the Service department delivered a 5 Star experience when I took my…read moretruck in for service. Good communications on the status of my truck while it was being serviced. Good customer service and attention to detail.

I'm done with this dealer. Over the past 5 years I've…read morepurchased 3 new vehicles here. The amount of times I've visited this dealership and dealt with the crazy and ridiculousness...where do I even start. From leaving my work truck there for scheduled recall work for 10 days while on vacation and returning to "it'll be a bit before we can get to it". To, waiting for an oil change, listening to the staff shop talk for 2 hours and watching the technician literally holding a child in the shop while my vehicle was on the lift. This guy's family was in the shop with a toddler. Most recently, scheduling an appointment for an oil change, arriving, parking and then the search begins. Who's going to approach me and ask what I need. The answer is nobody. "You'll need to pull through the scanner" I was told. Got the report from the scanner, this thing identified bird poop and road grime on my vehicle as body damage on every panel. The vehicle is new, no damage. Then was told it would be 1.5-2 hours to complete my scheduled oil change. Total joke. I'll never be back to this place. McLane Ford in Fredericksburg provides good service and has professional staff.