Rod started out friendly and seemed knowledgeable and we thought we were in good hands. After…read morewalking the property with us he identified areas that he felt were the best bet for conducting perc testing. We then hired a surveyor to mark out the existing perc site (we needed more than one.) He went back out and dug holes and flagged out the perc sites. Time was of the essence because we were closing in on the deadline to file with the county to have our perc test begin. We THOUGHT Rod had taken care of that and all we needed to do next was wait for the end of the wet season to get the results. We were never given any instruction from Rod to file any paperwork, nor were we provided with the information that we would have needed in order to file paperwork with the county ourselves. We never heard from Rod again. After repeated phone calls and emails over a period of months we finally called the health department out of desperation, only to find out that he had never filed the paperwork with the county, and with only two weeks left in the wet season it was too late to get a perc this year. Our ability to purchase this piece of property is now in jeopardy and may not go through all because of his inability to return a phone call. During repeated conversations with his office manager we stated that we hadn't received a bill yet for services rendered. Now we know that Rod realized way back that he had dropped the ball and that was why we never got a bill and he wouldn't respond to our phone calls. We are completely shocked by his lack of professionalism or even any sense of decency. If he had brought his error to our attention in January or February we could have addressed it with the health department and had a very different outcome. I would stay FAR AWAY from Accurate Environmental.

I recently had a septic inspection done before I purchased a home. Marc at accurate environmental…read morecompleted it. He charged a fair price ($400) did a thorough inspection of the system with the snake camera and wrote a well-written report explaining the necessary fixes necessary to the system. Unfortunately, when pressed by the sellers and their agent (who he works for frequently) he backed off the verbiage from his report, said that the drywell was in A+ condition and quoted the seller a repair cost of $500 versus the $1500 estimate he gave me as the buyer. This created an impasse on what was deemed necessary to fix between the buyer and the seller. The whole issue was created by the necessary inspections noted in the report to the buyer on one side and the shining report card told to the seller on the other. After getting another contractor on site for an estimate, the best written estimate we got was $1,250. However, the seller kept using Marc's words against the report and the other contractor. Marc is very knowledgeable, articulate, and no doubt performs a good inspection. However, it's after the fact. He has a hard time sticking to his report if under pressure. He never should have given an estimate and he should not have contradicted his report to the seller. When I confronted Marc on this, he did not provide a refund to me after talking out of both sides of his mouth on this issue. If you are buying a house, I recommend someone who is not frequently used by the seller's agent. Conversely (and comically), I guess I would recommend him if you are selling your house and the buyer's agent asked for a septic recommendation...it all depends on how ethical you are.

I'm purchasing my first ever house, and selected HomeTeam of Annapolis to do the inspection. It was…read moreeasy to book the appointment online, and I was able to sign the agreement and pay online too. The team of 2 were onsite early to start on the exterior inspection and interior began when my realtor arrived at the scheduled start time. They were courteous, efficient, and thorough. They answered my questions, and checked on items I specifically called out. I had the inspection report in my Gmail four hours after the inspection was complete. I'm very pleased with their work and recommend HomeTeam of Annapolis for any home inspection needs.

From the owner: Whole house inspections, pre-listing inspections, abestos testing, indoor air quality testing, mold…read moreinspections & testing, new construction testing, pest, termite & WDO inspections, and radon testing.