My 94 yr old mother took a tumble yesterday and bent her glasses. Since she'd purchased the glasses at ABBA, we of course headed there for help. We were the only customers in the store and as such, were immediately escorted back to the station of an optition, "Tony ". We explained what we needed and my mom barely got the glasses out of her pocket before he said, "Those can't be fixed". Nonetheless, she handed them to him and turns out that because of the type of wire frame they were, he WAS able to reattach the arm that was off. The other side was bent and I had to ask to have that straightened. The small plastic nosepieces were also gone but he said he didn't have any of those to replace them, even temporarily with something similar. Really...in a store that sells, repairs and adjusts glasses....no extra nosepieces around? He said, "Go to Visionworks...they do that stuff there...I used to work there." We had no choice but to, indeed, go to Visionworks. Their waiting room was packed in comparison. Despite a 30 minute wait, their optition replaced the nosepieces and adjusted the glasses for her, all while being pleasant and conversational. Plus, there was no charge even though she was not an established customer. Our family is finished with ABBA. read more

Trying to order glasses was ignored by the optician . When I finally got helped I asked the price of a coating, the next thing I knew the optician was trying to charge me 293 dollars extra. She tried to sell me a material I did not ask for, and tried to charge me for the coating I simply asked the cost of. Finally I was told I would be notified when the glasses were ready. I was not. I had to call to ask if they were ready. Over all a disappointing experience read more

Customer service /turnaround time. My husbands exam was on August 14 he was promised his glasses in two weeks. They never called he went in and the glasses weren't ready he was told to give them a few more days, he went back and they still weren't in. He was told the laboratory was having problems and they were out of Texas. It's been five weeks! He went back today,still no glasses and not even a courtesy call! Needless to say he requested money back - of course he has to WAIT on corporate to mail a check to the office another seven days?! This wasn't his first visit to ABBA so not sure what has happened to their service. Beware if you plan on doing business with them!! read more

Everyone there was professional and kind, had large inventory of frames to pick from.

I was very impressed with the service I received from Abba Eye Care, not only were they very professional...but the went above and beyond for me. I truly appreciate this place and wouldn't hesitate to go back. read more

Worst experience I have every had in a healthcare setting. They put the incorrect prescription on my contacts and wanted to charge me for a new exam to fix their mistake. I would never pay them to evaluate my eyes again. The staff was very rude and unhelpful when I called to try and fix a mistake they made. I am a physician and if my staff ever treated me the way I was treated at this clinic I would fire anyone involved. read more

The receptionist at the northern location in Pueblo Co absolutely unprofessional and rude. The doctor was great. Wore mask. The only thing I don't get is I was told over a month ago it would take 7 to 10 days to get my results. Well been 18 days after the fact. Still no phone call ,voicemail or email. Was it because after my visit I was sent email to rate my visit. I let the know how horrible the receptionist was? I asked to leave because it took longer then expected and i needed to go back to work. They lock inside. I asked her to unlock the door bec i needed to go and i would just resc. She told me NO and would not get up to unlock the door! read more

I went to the ABBA in Pueblo on Northern Ave. I had to return a pair of glasses and the Manager Giovanna and optometrist Yvonne were courteous, professional, and very knowledgeable in assisting me in getting the correct exchange and glasses needed for my daily use. THANK YOU FOR EDUCATING ME. I have been here 3 times in the past 7 years and been pleased with the guidance every time. They explained It all to me so I could understand and make the best choice for my lifestyle. Even the ladies at the front desk were so friendly when I walked in. A male staff member brought my friend, who was with me, an extra chair. I won't go anywhere else. read more

This store and its employees are as good as it gets. If you want friendly, nice, kind people, go to the Hwy 50 Abba. I had heard from a friend that this store had the cutest sunglasses around. I didn't go in thinking I would find any, but boy was I wrong. I found the cutest pair of Coach sunglasses (which I gladly purchased). I was approached by Angela (an optician) who helped me find another pair of prescription glasses. Angela is knowledgable and so nice. After looking for what seemed like ages (probably because there are so many glasses to choose from) I found my pair: pink framed Betsy Johnson glasses. Angela never seemed rushed or put out (like employees of other eye care stores.) All of the employees seem to really enjoy each other and working there together. I will gladly go back to Hwy 50 Abba, even if its just to say hi to the great employees!! You will not be disappointed when you visit! read more

Abba eye was great. Not only do they offer evening appointments (mine was 5pm on a Friday) but their customer service was phenomenal. From the person who checked me in, the MA who brought me back and did my assessment, and to the doctor himself, everyone was nice and friendly and no one seemed rushed. Everyone too their time with me and explained everything to me. Also, the girl who did my fitting for glasses (I think her name was Andrea or Alexandra or something similar) was very patient and seemed to go above and beyond for me and ended up getting me a really great pair of frames for a great price. I would totally recommend to anyone needing affordable eye care. read more

A little pricey, but worth it. Great company with very knowledgeable staff and optometrists. Very friendly and always willing to help. Would go back again. read more

I was told it would take 2 weeks to get my glasses. I ordered them and paid for them in full. The tech didn't know what kind of tint I had so I called 3 days from ordering and told her gradient 2 to 1. She told me it was too late because they had already done the tint. I called at 2 weeks they didn't have my glasses as they were working on the tint. I called 2 1/2 weeks, still working on tint. Called 3 weeks, still working on tint. They called me 3 1/2 weeks still working on tint. I finally got my glasses 2 days shy of a month. The manager told me they were having trouble with their labs getting glasses back in a timely manner. hmmm. My glasses don't even look like they have a tint or gradient. I will have to take them to another eyewear place and get tint done right. I hope it doesn't take a month!!!! read more

Love everyone that works here. Thank you doc and kenny for always taking care of me. A special thanks to Tina that always gives the right advice and direction. You all are awesome read more

Great experience! Short wait time and well cared for by staff! Doctor Mark was awesome! Have always hated having my eyes checked, but I truly enjoyed this experience! Give them a try! read more

I spent two and a half years fighting a vision problem ,in December I went to ABBA eye care on hwy 50 and saw Dr. Ofchinick within a few tests he found the problem and scheduled cataract surgery. The staff at ABBA is very friendly , helpful,and a pleasure to deal with. I would highly recommend Dr.Ofchinick and the staff at ABBA. read more

Awesome staff and convenient hours and location I needed to replace my frames they got me in immediately, Carmen helped me pick out some great frames which they have such a wide selection to choose from the office is clean and neat I recommend this place! read more

Never will go back! I Ordered a pair of glasses & lens and was asked if I wanted to pay in full. I opted to pay in full. I picked up my glasses after they were ready, then about a month later I got a bill in the mail stating that I owed more money. I went to office with my bill in hand that said I had a zero balance, thinking there must be a mistake. I was told that the insurance company did not pay as much as they had expected and I was billed the additional charge...LIES. I talked to the insurance company they paid the amount that they were supposed to pay, exactly what the agreement is between the insurance company and ABBA. If I had known I was going to be charged 30% extra for my glasses I would not have ordered them, and since they are prescription lenses they can't be returned as company policy...or else I would have returned them. I have to say they are very good at the old bait and switch....insurance fraud! read more