I like Chase Bank. We opened a business account at Chase a few years ago because they are all over…read morethe US and that was important. However, when we moved here we chose Chase for our personal banking as well - primarily because of the great service we received for the business account. We have the Chase app where we can go look at our account at any time. It's easy to get into and easy to navigate. Now, I'm no youngster in banking having banked at a plethora of banks over the last 50 or so years. Chase gets this 5 out of 5 because they are that good.

They would not even let me buy $20 worth of quarters because I didn't bank with them.read more

I have been with U.S. Bank for 30+ years and have always appreciated their help . I want to take…read moretime to thank Chelsea Rasnake for her help today. She is exceptionally kind and helpful and knowledgeable both on the phone and in person . Kudos to her !! !

I got a loan for solar panels through WPCU and I stopped in today to ask a few questions. After…read morewaiting in line for a teller for a few minutes, it was my turn so I approached the teller. She was friendly and knowledgeable. Within a couple more minutes I had all my questions answered and was on my way. Fast friendly service with a loan at an excellent rate. As Arnold said, 'I'll be back!'

Love this place! All the staff is awesome, no-fee checking, great loan rates, and free popcorn!…read more We left our bank 2 years ago and took our commercial checking here and have saved around $200 a month in fees. Highly recommend HTM!!

This bank is great! They are always friendly, and fast. It has 3 drive thru lanes which makes it…read morequick and easy even on busy days. The lobby is always clean and has coffee and candy for the kiddos. It's centralized in Troy and management will help you with anything that you need.

I have two car notes with this Bank I also have two bank cards with them up until last year I never…read moremissed a payment not even a late payment was added to my account as something was wrong I made sure to call them right away I even kept up on the accounts that I had proof that was fraudulent it still made to payments and ask them to kindly reverse the charges because of the proof I had they reverse the charges then took those charges and reverse them back to me again I have tried working with this bank and selling blue in the face it is now in the police's hands because I refuse to pay for something that I didn't do I have been a great customer for 10 years and for them to do me the way they have done is just inhumane you guys have great experience with them that's a great but they look out for those that have more money in the bank and they don't care about the low totem people on the totem pole so to speak they really truly know and I see that now and that's okay eventually this will be all turned around and once it is turned down and my car notes are taken off of there and paid in full don't mind you they convinced me of getting a insurance Mopar insurance added to my vehicle that didn't even need added to it which was another $3,000 and when I asked him to take it off they told me no so I'm paying $3,000 extra on a vehicle that didn't need to be and I only owe $2,100 left on my $30,000 card that was only worth $9,000 so I got screwed over by them and of course by Irwin Chrysler Dodge and Jeep in Troy I can't stress it enough use caution when going to certain Banks make sure you do your research

It is a little different that you have to leave a message and have them call you back, but I have…read morefound that the call back is timely (quick) and the person calling back is very knowledgeable. I have had a very good experience with everyone in this branch from the tellers up to client services, and investments. Everyone seems to be an expert and very capable when it comes to my questions. I am so glad I am banking with them, and recommend them highly.

My SO opened an account here to keep her artist earnings separate from our accounts that we use for…read moreliving expenses. It was easy, the people are friendly and they take the time to walk you through everything. We deposited a sizable check by going through the drive through and we were in and out in less than 5 minutes. Easy peasy. I'd recommend!

We were looking for a commercial loan in order to get a better rate and expand our current…read morebusiness. I was in Tipp City so I stopped in the GF Branch. (pre-covid19) I sat with Annette to find out what our options were. She was very distracted and bothered by the questions I had. Not sure of herself at all. She never followed through with anything we discussed. Well lucky for me, someone said to try Mutual Federal in Troy. We will be closing on a rather large loan with them. I will move all of our businesses to Mutual Federal.