This will be a long but informative review. My elderly…read morerelative had the worst experience at Regency. Physically and verbally abusive nurse aides, nurses stealing medication, pushy, unscrupulous social workers, terrible food, rude receptionist, rude, uncaring management who don't want to handle issues, don't want to be bothered. If you have an issue, they say they'll handle it, but they don't, they treat you like you're the problem and bothering them if you have a problem. The doctors are useless. A nurse aide LaShanta (wears a mask, petite, brown skin) physically assaulted my relative and got no discipline, the management wasn't in the room, they don't know what happened and there's no cameras in the room but they believed the aide lies. They interrogated my relative and tried to twist her words around like she was on trial and not the aide. The units are segregated, they put African Americans in the same unit, and Caucasians in better units. The food is awful, if your relative can't get out of bed, they'll get rabbit food and potato salad everyday. My relative lost 20 pounds cause she just couldn't eat the food, our family had to bring her nutritious food to eat. They allow certain patients to play their music too loud, not respecting other patients. Some people who work there stay in empty rooms with their family or lovers, management don't know. The third time my relative came, a couple was staying in the room, only two patients are suppose to be there, we had to complain about that. They said my relative was good enough to go home but also said she needed 24 hour supervision, and not allowed not to get out of bed on her own, make that make sense. PT was suppose to get her to minimum supervision, she went to PT everyday, they said she was doing a "great job," but lie on paper that she's not. They discharged my relative because "she was complaining too much," because she complained and didn't turn a blind eye to wrongdoing. If you have an issue, they'll retaliate by leaving your relative on the toilet too long, leaving soiled diapers on for hours, taking long to answer call button. They push elderly people in physical therapy beyond what they can do. You can't expect an 80, 90 year old to walk up steps or walk fast like a 30 year old. They threaten patients with being kicked out, if they don't do physical therapy and sit up for hours, cause that's how they make their money. If your relative don't feel good one day, they'll still try to make them do physical therapy, even if you're gravely ill. I heard good things about this place before i decided to put my relative here, but it's going down fast. It's not a good facility. If you put your relative here, make sure you check in often and put a spy cam in the room, because it'll be your word against there's, and they won't believe you nor your relative. This place needs to be investigated, there's drug activity and other wrongdoings. The management don't know or check in, you never see them. They stay in their office. I been on every unit and seen wrong doings. I have photos and videos and will release to the people who will investigate. This place doesn't care about the well-being of patients just about money. Watch out for abusive nurse aide LaShanta or LaShonda. Watch out for social workers Tracy and Katie, they'll smile in your face like they want to help you but are phonies, who won't have your relatives best interest at heart, they just want to control. I will post all over the internet about what I witnessed at this poor excuse of a place. Don't believe the "positive reviews" written by workers. I'm going to make sure this place is investigated. I will report to everyone I can.

Mom is happy, loved and cared for with patience and compassion…read more Better than other places. Covid has created decisions no one has liked but kept many alive... mom will say, and I'm glad they kept us safe! Thankful for the staff at Regency at Grand Blanc.