Best I can tell, this place is a scam. I would recommend avoiding them…read more We have tried to hire them *twice* to fix an improperly installed gas fireplace insert. Attempt 1 was just after we bought our house. They came, we paid them a few hundred $$ to do the estimate, they gave us an estimate, which we approved. Then we waited...and waited...and waited. More than a year passed and they never came and did the work. When we finally got a call back, they explained that an employee had died during that year, which somehow precluded them from communicating with us. Ok so we asked again for them to fix the fireplace. Although they'd already been here, and already given an estimate, and the fireplace had been unusable--they insisted they needed to come out again to give us an estimate. They charged over $400 to come out. Fine, we paid, they came out. The guy who came seemed knowledgeable and we were hopeful! But a month passed and there was no new estimate. I called repeatedly--no one ever answered or returned my call when I left a message. I emailed repeatedly; they did not respond. Finally, more than a month after coming out, I *finally* got someone on the phone and they sent an estimate. The estimate wasn't exactly what we'd discussed, and didn't include any timeline, so I replied with two simple questions. Again, no response. I repeatedly called. Repeatedly emailed. No response. It is now two months out, and they are unreachable and unresponsive. It's clear that they have no intention of doing the work. We've paid them over $700 just to be ghosted TWICE. As far as I'm concerned, charging that much to give an estimate, needing to be *constantly hounded* to actually give the estimate, and then disappearing is fraud.

I purchased an Enviro EF2-1 from Bells about 2 years ago. The installation was perfect. However, my…read morestove stopped working at the beginning of its 2nd season. I called Bells over and over. They cleaned the fireplace but never fixed it. Mark skipped out on at least 3 scheduled appointments for one reason or another. Enviro, the manufacturer, has no solution but to go through the local distributor. Mark is the only one in this region, maybe even the state. I am out $7,000 (including installation). The worst part is I really loved the stove. I'm totally out of options.

I had a double flue chimney leak that required a cap replacement in 2023 by these fine folks…read more Required scaffolding due to the height of my house and roof pitch but that was not a problem for them. They warranty their work for 7 years. It stopped leaking for a year but returned. They have returned several times promptly when I call them to keep checking on any new leak and resolve the problem. Responsive communication, prompt service calls. Cameron and Payton have been great in coming out when I call and work until the issue seems resolved. Their prompt service and return service calls are worth the money. Highly recommend.

From my first phone call when the owner answered the call to the final walk thru after completing…read moreour chimney rebuild we were very impressed with the outcome. The work ethic of Cam and Payton as well the owner were very professional and could definitely see pride in their work. Would definitely recommend for any type of chimney repair, rebuild, masonry or frame.

Earn and Roof America are HIGHLY RECOMMENDED! Earn and his…read moreteam were FANTASTIC from the first approach they made about the storm damage to our roof. They didn't just knock on the door and said "call us about your damage": he continued to follow up, noticing that nothing was happening, following up about the temporary covers (made by another insurance inspectors) were not put on correctly and then REALLY coming to bat for us getting the insurance to fix the roof that insurance just wanted to replace a few tiles. Earn kept us in the loop through the whole process, taking photos of all his findings, dealing DIRECTLY with insurance about EVERYTHING. He was really a godsend through this timeframe. The final roof looks amazing, the price was good and I feel confident that we have a better roof than when we started!

The team at Roof America did a spectacular job from start to finish. Earn and Perry explained every…read moredetail about the process. Nicole was extremely helpful with color choices. They have state of the art tools that help visualize the roof colors on your house! Photos were sent to us to show progress and any concerns that came up. Communication was great! At the conclusion the house/landscaping was cleaned up perfectly. Both Earn and Perry went above and beyond to make sure things were done just as we expected. This is an outstanding group that provides exceptional work.

I had good communications with them but I had already hired someone else. They were quick to…read morerespond.

This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

Prime Roofing I…read morehighly recommend Prime Roofing for any future roofing needs. They are a very friendly, family business. We had a shingle coming off and we don't have a ladder to get up high enough ourselves. We called and these guys were able to come take a look in just a couple days. Esteban and his son were extremely nice and professional as they gave us a free inspection. They went up to inspect it, showed me pictures of the issue and fixed it on the spot. Thank you so much!

Bill did a Great job for us. He showed up on time. He was very thorough. His prices are fair. We'd…read morerecommend him without hesitation.

Work on our stone/brick chimney was high quality. Cleaned sealed and custom caged so no animals can…read moreget in. 2 stone pillars at end of driveway cleaned and sealed. Chimney/pillars look incredibly better. Left no trace after job was done. Crew leader was high quality and a good man. Wife and I are impressed. Thanks!

If I had to describe Mid-Valley Chimney Repair & Sweeps in one word, it would be "Exceptional."…read moreMatt and his team are professional, courteous, focused, honest, conscientious, and most importantly extremely talented. The two chimneys that comprised the majority of their work are massive structures. The transformation that took place in the few days it took to complete the work is downright amazing. Our house is close to 100 years old and yet the chimneys look brand new. The slogan featured on Mid-Valley's vans--We Specialize In Your Needs--isn't merely a gimmicky marketing tool; it's part of how Matt does business. We had a large unattractive chimney structure in our kitchen that blocked light and prevented us from easily using our stove. My husband and I searched high and low for days trying to find someone to remove it. Matt understood that we really wanted it out and couldn't find someone to do it. Even though it meant changing his schedule, he came through for us at a fair price and had that chimney out within a day and a half. When the lift used to work on the chimneys was blocking my car in the driveway, I asked one of his team about it. He jumped on the phone to get a hold of Matt who walked him through how to operate it. He struggled to get the lift moving, but instead of giving up he persevered. I kept telling him not to worry about it. A big thunderstorm was brewing and I was more concerned about his safety. He insisted and succeeded in moving it out of my way. Matt approached our property like it was his own. At the end of each work day the work area was neatened up and made safe. And when all the work was done, not a spec of debris remained. If you didn't see all the work his team had done, you wouldn't know they had been here. We were nervous about buying a house whose chimneys needed so much work, but now that Matt and his team addressed all of the issues, we love our chimneys. No more fears about them coming down into our house. No more critters living (and dying) inside. We'll be able to use the large fireplace in our living room without fear of a chimney fire or carbon monoxide seeping into our son's bedroom. My husband and I are very grateful to Matt and Mike and the other members of Mid-Valley's crew. I wish every contractor was as exceptional as Mid-Valley. Highly, highly, highly recommend.

Chad at Castle roof is amazing. He helped us through everything. Even though his dad passed away…read morethrough our process he was on the job taking care of business. Great company and have referred Castle roofing to several people already.

They finally came out to fix the problem, after I got hold of CHRIS supervisor. After they found…read moreout by the housing dept of the city. It took about four weeks before my ski light got fix. When Chris came out, he admitted that he drops the ball on it. Once he calls the vendor call me back the same day to set up appointment. The only bad thing that the ski light can't get credit on the income tax. Because They don't give the government the proof if they are energy efficient.

Excellent from start to finish. I was quoted $2400 to repair crown and put new cap on by…read moreroofer/handyman. Called franks was able to get a custom cap that covered chipped crown for 1050. 2 other chimney specialist had already told me crown wasnt in bad shape and the correct cap it all I needed

Frank was right on time! They replaced a rusted out chimney cap lickety split. Frank and his team…read morewere professional, friendly and did a great job. Highly recommend to anyone. He even took off the price of the original chimney sweep cost from the cost of replacing the cap. Good to see someone working hard and doing their job with integrity and a commitment to customer service.