This company is terrible very nasty and rude told me they don't give a fuck and the man staff that said he was a manager was very rude he question my ability said I was not who I said I was when I told him who I was he laughed very unprofessional and should not be work there I have proof now my client is so discourage six on your side will be called and according to the reviews No one should be treated like that it is very sad to receive customer service like that. my client received a letter stating that he was denied for not meeting income requirement. read more

It would be a gross understatement to call Abbeyhill Realty "slumlords." I'm 55 years old and have lived all over the U.S. and found these people to be the rudest, most unprofessional property management company I've ever dealt with. Aram and Jaime were both grossly unprofessional and rude when I called to complain about our furnace not working (it's currently 30° outside and 36° inside our home) and to complain about them raising our rent RETROACTIVELY (for two months) and Aram told me they will proceed with eviction proceedings, claiming we were late on paying rent. We've lived here for over a year and have NEVER been late paying rent and the past few months have been no exception to this. I contacted the OWNER of the property and he assured me that we will NOT be evicted and he agreed that Aram and Jaime were very unprofessional. If you want threats of eviction for making a complaint, these might be the folks for you. If not, you might want to look elsewhere. We are absolutely going to be filing suit against this slumlord management company. Their ONE STAR rating on Yelp speaks for itself. When was the last time you saw a ONE STAR review for ANY business?! I don't think I've ever seen that until now. read more

Somehow my review got removed but they are the rudest slumlords in America if you're 3 days late on rent the call numerous times and harass you not knowing what a late fee is for as written on the lease. As well as the file for a eviction after 8 days which ive never exceeded just to squeeze extra money out of you. The guy in the office and the dingbat secretaries talk real tough on the phone and behind the desk my best advice is to record every interaction with them with your phone or recording device which is legal in ohio look it up. The manager told me a grown man how to spend my money I worked for when I first was apologized for being 8 days late and explained my check had been garnished which was non of his business. He was one word from being in ICU. I went in on him and he didn't understand how he ovulate me because he's a "MRDD" I gave them 90 days plus notice I was moving out of my super roach/knat infested apartment that they never fixed anything at, and the simpleton older front desk woman was like I can't accept this I'm not authorized and when I showed her I was recording her b.s then she changed her tone and accepted it. A month later they retaliated against me by illegally filing a eviction saying I didn't turn the key in even thought the apartment was completely cleaned out perfectly and empty of all my belongings so I gave them the key by like the 6th of the month instead of prorating the rent the manager "Rickey Retardo" charged me a full month and the courts disregarded the eviction. If you want to live with more roaches than Joe's apartment and knats noisey drug addict neighbors fighting 24/7 they let anyone live there especially with no job. Good luck too you read more

Very Rude Staff. Told me at a point I had to find a plumber myself to fix an issue in the apartment. He was yelling and very rude everytime I called about an issue that they never fixed. A neighbor across from me had an issue with sewage coming into their apartment and they never got back with them about the issue. Then expected keys to be on desk on the first IN COLUMBUS FROM SANDUSKY when that was the move out day, impossible. And lied about when they received keys to attempt to collect another months rent. Very disgusting I would give them -1 stars if I could. Do better. read more

My daughter lived in apartments run by this company. When she passed and I called them Patty was quiet rude with me along with the office manager. I talked the the owner and he was suppose to call me the next day. It's been a week and I have yet to hear from him. At the complex my daughter was at there's an old man living in a trailer in the apartment parking lot. He walks around all day looking for drugs to buy. I saw a drug deal right in front of my eyes in the complex parking lot....have pictures as proof. Unless you're really desperate and down on your luck I wouldn't live here. read more

Normally my roommate puts in the maintenance request or talks to management however today I called management. I think its beyond fair to say that they are some of the most unprofessional and rude people I have ever met. None of them should be in management positions let alone dealing with people. read more

This reality company is nothing but a bunch of slumlords and money hungry grabbers I have never in my life called to talk to someone about viewing an apartment and been so verbally accosted by what sounded like some little young trashy mouth little girl this girl could've been more than in her early 20s and she had the most nasty foul attitude and all I was trying to do was to see an apartmentin Delaware Ohio.Then I called back and talked to Amy the office manager and she was about as ignorant as the girl that answered line one I was like so you allow people in your office to talk to possible future tenants like this and she said well you know we just all have our own attitude and I said OK but Hers needs to be checked because she's dealing with future tenants and then I went online and I looked up all the reviews and oh my goodness everybody talked about how they are complexes went from nice complex is down to nothing and they looked like dumpsters and people weren't even happy to come home anymore so I went online and I started doing pictures of these complexes years before when they were owned by someone else and then within a year into in three years of Abbeyhill renting them and I was dumb found it I thought I was looking at pictures from the slam of China in Baghdad it was pitiful and sad and I know this Delaware I will not allowed Them to have a complex look like this in Delaware read more

This is worst property management company that I've ever dealt with in life. This company is stripping it's tenats the right to sit outside of their own apartments or have outside furniture. Secondly if you have any problems with anything in your apartment they refuse to fix anything unless it's plumbing and it has to be an emergency or it's a $250 fine. Also what property manager gives their tenats a couples days notice before a new month saying that rent is due. First we get until the 5th of every month to pay rent and then a couple days before April of this month you change it to the 1st of the month knowing that your tenats are on Social Security and don't get paid until the 3rd of each month. The most rude and disrespectful people in my life only worried lining their own pockets with money and showing any respect for their tenats. What Reality Company has a property manager tell their tenats who can only pay rent on the 3rd every month that's not their problem and raising the rent as soon as they buy the property. read more

AbbeyHill Realty is the most unprofessional unethical and rude group of people that I have ever encountered in the 15 years that I have lived here in Columbus Ohio this property management group just took over a complex on the east side of Columbus it has been a complete disaster unable to reach them by phone they do not complete maintenance repair orders they lost rent and speaking with them is like speaking with a child I would not recommend this place to my worst enemy it is a complete circus a bunch of tomfoolery and nonsense read more

Worse management company ever! They don't fix anything and when they do, the work is horrible. They are rude and only care about collecting their rent. read more

Update: Two years have come and gone. Abbeyhill has slowly turned into just another property management company that has their interest in mind and not the property owner. Aram turned out to be just another smooth talking car salesman. In the beginning it was a wonderful relationship. I was receiving checks from Abbeyhill for $1000-$2000 a month. After they have gotten comfortable and the honeymoon wore off they started charging more a bit here and there and then got ridiculous when they started turning and burning tenants. I would be lucky to even see a check monthly. Property managers make money multiple ways, a percentage of the monthly rent, placing new tenants, repairs on the property, late fees, etc. When a property manager places a new tenant they typically keep the first month's rent (or large percentage of) as a "New Lease Fee". Now when you're doing this 2-3 times a month, things can get lucrative... just not for the owner. When there's a new lease that means the unit has to be made rent ready! That can be anywhere from $500-$2000! Oh and each unit requires new appliances for whatever reason I've yet to see a receipt for. Being a remote owner was the most expensive lesson I've ever learned. No one loves your property more than you and if you can't drive to your property and verify the "work" your property manager is doing, then they can pretty much get away with murder. Do yourself a favor and learn from my mistake. Just stick to your local market. read more

Abbeyhill Realty is a great company to rent from. Thwy are very responsive when your having a problem with your unit. There willing to work with you if you have certain circumstances. I would rent from them anytime read more

Since Abbeyhill has taken over the apartment complex Bexvie Townhomes on the east side of Columbus the complex has turned into a dumpster and is not well kept anymore. The company they hired to do lawn care has ripped off almost all of the basement window covers and they have not replaced one. I've complained about trash on a few occasions no one comes to do ANY grounds keeping except cutting the grass. Writing a work order or telling them in person is a joke they do not plan on fixing anything. They will come and fix something light and then say they will return to fix the remaining things and never return or follow up. When you read the reviews that say they are rude an unprofessional they are absolutely correct. They make you feel like you are beneath them in person and on the phone, even to the point of yelling and hanging up or giving you a dumb look when you have a simple request. They've also decided to rent to several unsavory tenants. People are out all hours of the night yelling, cursing smoking drinking and playing music everyday and night. It's embarrassing living here at this point. This is a small complex that use to be quiet, clean an well kept. It has turned into a dumpster and unsafe place to live and I literally cringe every time I come home from work. This is the worst management of property I've ever seen. A person who pays their rent on time consistently, Is a professional and doesn't cause problems should not have to deal with this. I've considered breaking my lease and moving but Would not like that on my rental history. Will never rent from them again. The owner of this property should rethink their choice of management. Just horrible. read more

You know I have to say, I have lived in some crappy apartments in my life but Wesliegh Run Townhomes are a sham. This place could literally be considered a ghetto. The air conditioning barely works, the water pressure if so low you can't even turn the sink on without the shower not being able to turn on and I have seen several drug busts in this place in the mere 3 months I have been here. Not to mention the fact that there have been several attempts to break into my apartment probably because they have seen me carry stuff into the apartment that was worth stealing. STAY AWAY, DO NOT RENT HERE, DO NOT RENT ANY PROPERTY UNDER Abbeyhill Realty & Management. In fact, I will probably begin the process of escrowing my rent until the management company decides they are going to start addressing these problems because it's obvious to me these issues have been going on for a very long time and they have no intention to do anything about it. UPDATE: The people who manage this property are extremely unscrupulous. They claimed that they have been trying to reach me for the last 4 months in regard to a late fee and my water bill being past due but had no idea what my phone number was and also claimed they put a notice on my door every month. Both of these claims are obvious lies since I put my phone number on the envelopes my rent check is dropped off in and I have a camera monitoring my porch area so not only did I catch them in a lie they tried to make me out to be the incompetent person stating I should have called THEM even though I had zero indication there was a problem. Do yourself a favor and stay far away from this company. Their reputation is horrendous and some of their properties are cesspools of crime and violence. In fact, the 1st murder of 2019 in Columbus occurred one building over from mine. A man was shot to death on new years day at around 6:30am. The manager straight up told me they rent to anyone who meets certain criteria so you never know who may be living next to you. read more

My building was taken over by Abbeyhill Management company. We received a letter, dated Oct 18, telling us that "Abbeyhill is now your management company" with instructions on where to mail the rent checks and telephone numbers for maintenance and the executive team. Our furnace went out, I called the maintenance man who told us our furnace being out was not an emergency and he would come during the work week. I called Aram, who told me that it wasn't an emergency until it was below 50 degrees (it was falling below freezing at night, as is typical for an Ohio fall) read more

love them they have helped me so much like fr i been stuggling to pay my rent i lost my job and got into bad crash and i havent been able to pay my rent in full but i thank them so much bc they have really worked with me they helped me so much and they have fixed eveyrthing that i needed fixed in my home and everything , they dont wanna see me on the streets so i appreciate the owner for working with me . without them i would be homeless i appreciate you all from the fromt desk lady to maintenance to the owner of the apartment. never rude and always straight foward i appreciate the whole staff and i'm glad they have worked me . Aram is great read more

I called in regards to a property that was listed on craigslist. Danny, the person I talked to, was unbelievably rude. He had no information (Does it allow pets? Does it have air conditioning?) and complained about how he had too many units to give me any more information. Despite the fact the ad said to call him specifically in regards to other units that may fit specifications! After going in circles for what felt like forever, I finally just gave up. If you're a renter looking for a new place in Columbus, steer clear. If that's how they treat potential leasers I'd hate to see what they do to their tenants. read more

Abbeyhill Property Management turned my apartment building completely around! I couldn't have done it with out them.

I live at one of the properties that is under the Abbeyhill hellbrella. I am going on 2 years and let me tell you it is not getting any better. He forced me into a new lease because it was easier to get a loan from the bank if they could see on paper what income was coming in. I did not want a new lease but my only option was if I did not sign he would put me out in 3 days and with children this was not an option. Also in the new lease I am not responsible for 40 dollar charge for water each month that I did not have in the old lease. So lets talk about repairs done to my apt, well sadly there has been none except a toilet issue. I have sockets that do not work, I have a leak from bathroom to my kitchen very near a ceiling light, I have a bathroom sink that I can not use because it leaks and needs fixed and the list could go on forever. Oh and as for the 95 dollar late fee, he holds your rent till it is late so he can charge the fee, and then lies and says it is your fault, and if you do not pay the fee you get a notice to Vacate the property in 3 days. To me this is a bully tactic and Arom thrives on it, because sadly most the tenants have bad credit or lives on the state and really can not afford a place above the 600 they pay. This management company should be shut down and all these owners paying him for his service, really should talk to tenant's from other properties he "manages" (not really) and see how he is. These properties would be better off with out his service. read more