This review is long overdue. We have been working with On-Time Payroll for over 11 years. Their…read morecustomer service has always been excellent! I cannot say enough about the whole team and especially Hajeera, our rep, who is always available to help with any questions and take care of any issues promptly. As a small business, we were always able to depend on their expertise. Thank you so much, On-Time Payroll, you are the best! GK Dermatology, PC

We are new to their services, new owner took over July 2021. We have had a lot of problems with…read moreOn-Time. I have never never had a negative PTO total until using them. Now All the employees owe money to the IRS after doing our taxes. I have never owed money to the IRS and I am 64 years old, getting ready for retirement.

Intuit is still overpriced - or "greedy" as S M.'s said in their review of Intuit Payroll Services…read moreon 5.21.2015. My company uses Intuit QuickBooks as our all-inclusive system for purchase orders, invoices, and accounts payable and receivable. We decided to continue the payroll services when we switched from the desktop version of QuickBooks to Online. While my bosses are comfortable paying for the fees, it frustrates me how much they charge each month. Don't get me wrong, their online application is easy to use and I have many tools at my disposal, but good lawd it's pricey: Payroll Elite Worker Charge: 8 at $10 per employee = $80 Sales Tax/VAT/GST - Standard: $5.25 Total for this item: $85.25 This is on top of a QuickBooks Online Payroll Elite fee that we have a 50% discount (-$62.50). Right now it is $125 per month. Another Sales Tax/VAT/GST - Standard: $5.25. It is also on top of a QuickBooks Online Advanced fee just to use the entire app: $200. We also have a 50% discount (-$100) for this. The current price $200 per month. Yet another Sales Tax - Standard rate was charged for this portion of the bill: $6.56. Not very user-friendly for noobs (er, newbies - that is, first-timers) or accountants who refuse to learn QuickBooks Online, though!

GREEDY!!! GREEDY!!!!!! GREEDY!!!!!! They changed their 3…read moreemployee payroll on QuickBooks to 1. They want $449 plus tax for 3 employees. That comes to $20.20 per paycheck. On top of that you have to buy the 2015 QuickBooks. What a company. Shame on Intuit for screwing their customers. If you are a small company do not get Intuit Payroll. STAY AWAY.

I've been doing my taxes with AGS Tax for over 10 years, and it's never even crossed my mind to…read morelook elsewhere. Lev is an outstanding accountant, professional, responsive, detail-oriented, and genuinely friendly. I consistently feel confident that my finances are in good hands.

I had an extremely frustrating and terrible experience with AGS tax group. Do NOT get your taxes…read moredone here. After an initial meeting with Olga Sevidova that went well, I sent her all my documents and a request for an additional document to be filed that went unanswered. She requested a meeting, then failed to confirm the meeting date/time and sent a zoom invite 3 minutes prior to the meeting (which I of course missed) and said this was their office policy. When we finally met to review the tax return that she had prepared, there were glaring errors right away. Lev Agranovich (the owner) had to step in to make the corrections needed. Instead of taking accountability, Olga then proceeded to bill me for an additional 100$ for the extra form she claimed I had asked for last minute, when in our documentation I had requested it a month earlier with no transparency on extra cost. She became rude, defensive, and unprofessional in her emails and told me it was my fault because I had missed her virtual meeting (that she had failed to confirm). I finally agreed to make the extra payment to just be done with the process, yet she was unable to provide a final tax document with all the corrected edits, refused to answer my email follow ups and just kept asking for payment. Despite her incompetence, Lev (who was cc'ed on all the communications) did not step in to help mediate the interactions. I have never had a professional interaction with this degree of poor communication and poor product quality, and the inability to provide a final document for review prior to payment. She then proceeded to tell me I would be billed regardless and threatened a collection agency should I not pay for a tax return that I was unable to review, and that had prior mistakes made. I finally had to send AGS Tax group a certified letter documenting the inadequate work and refusal of payment before they finally provided a completed tax return for my review. This was a huge inconvenience and headache with many hours on my end wasted sending them all my documents and I will never be returning here. I have never dealt with this level of unprofessionalism and lack of accountability. You should find another place to prepare your tax documents.

I used sharon with my quick books for my bussiness, She is out standing and easy to work with, I…read morewould have to say I was very impressed...I definitely would recommend her to anyone she is really helpful! : )

From the owner: Accounting services for independent contractors, corporations, and condominium associations are…read moreoffered. I work with small businesses, large corporations, sole proprietors, and self-managed condominium associations. With over 25 years of experience in financial reporting and bookkeeping, I provide services for on-going assignments or special one-time projects. Assignments are customized to meet your needs and accounting support is available in areas that burden your day-to-day business operations. Serving MA and Southern NH

They did the taxes just fine (though the price didn't necessarily match the complexity of the…read morereturn; just in my opinion). I reached out for far more than simply taxes, and my questions weren't answered, the communication wasn't great, and my asking for additional services was just punted down the line. I'm sure giant practices would be fine, but if you aren't one, find someplace smaller. Unless you're a whale of a client, they'll basically just do your taxes and then otherwise ignore you.

My company (and personal) has been using them since their start (and their father before them)…read more Have the highest regard for their professionalism, knowledge of finance, advice and recommended actions. Easy to work with and I appreciate their contribution to our company and personal finances.

Renata is simply the BEST! I was completely lost and had no idea what to do (just started my…read morebusiness recently). She is extremely detail oriented, listens to her clients needs, does everything in her power to make sure you understand everything she is doing. She's friendly, always smiling and has overall a really positive attitude which to me is extremely important. Her work is impeccable, made my life so much easier and a lot more organized. She did the book keeping for the whole year and gave me multiple options to improve my business and grow. Above all this, she's always a text or call away, she reply's so fast, and that's a huge plus because some people take days to get back to you. I am super grateful to work with her and if you're looking for a book keeper or someone to help you grow your business, she's your person. HIGHLY RECOMMEND!!!

From the owner: My vision spans in several areas, but the most important is to help my client reach a high level in…read morehow to organize his business in general.

This company has no idea what they're doing. The biggest issue? When an employee hits the…read morecontribution limit for 401k contributions in a year, they have no way to stop the deductions from an employee's paycheck. The biggest issue that affects me? They can't develop the necessary reports we need to run our business. For example, I need a simple headcount report that reports all the active and termed employees within a certain timeframe (not always on a calendar year basis) and they're not able to do that. I've been working with their report developers to get such a report and we're going in to our 9th month of "development" and they still can't get the report correct. Additionally, their "standard" reports keep changing. Some reports I need only on a yearly basis, but so far each year I go to use the report it's been changed from the previous year (different column orders, different data included in the report, etc.) and my macros and vlookup formulas no longer work properly. I'm in my second year with them and I have to keep changing MY process to get the data I need. Basically, they're unreliable and apparently have no idea what they're doing.

MassPay has been great! We use their services for two small businesses and they are soooo reliable!…read moreTheir rates are fair, and their customer service is excellent. I know I have met Marie and she is wonderful, so kind and friendly and knowledgeable. It's so great working with a company that understands our needs and also explains each step of the process. Also, I joined in on a free webinar they provided that was partnered with a local law office (I don't have my notes in front of me so I can't remember the name but will happily give them a review as well) and it was so easy and informative. They walked us through the changes in the MA sick leave laws. In tandem they went through explaining each portion of the law all the way down to what that means for liability and payroll. It was so easy to follow and understand, seriously great job! Thank you so much for being a company that is genuinely likable and not solely focused on being liked. Being a young female small business owner is no small feat, but working with MassPay has taken a huuuuuge strain off, by knowing that we are working with a company that also believes in the validity of a "handshake deal"