Event Planner review: We had Code 4 Security at one of our weddings this past weekend at Paicines…read moreRanch. They were great! Responsive, reasonably priced, timely and super personable. They showed up on time and looking sharp for the occasion, and for right in with all the vendors. The wedding was at a large ranch, with many guests staying on property, so lots of coming and going. They were always around, checking in and keeping tabs of guests and the happenings. I would highly recommend you reach out if you find yourself wanting to secure your event and guest experience.

Recently hired Code 4 and I can say they were professional , arrived on time, even brought Radios…read morefor our job , which I forgot to order in advance. Juan was great and his team would recommend him and the team

Very responsive and helpful. Professional and timely availability. Made the appointment for the…read moremorning and he came on time. Very competitive price also!

We needed someone to install a security system and fire alarms after we purchased our new home…read more Lynn was fantastic; he has a wealth of knowledge, was responsive and did a thorough inspection before giving us a quote. The quote was reasonably priced, and he is a lovely man to work with. I highly recommend giving him a call.

Finally sorted out billing. Alarm service seems to be working now. No further malfunctions.read more

Recommendation: Avoid doing business w/First Alarm. Add this one star review to all the others…read moreabout this business. I don't believe I've ever written a 1-star review before. My company paid a significant upfront sum to bring in First Alarm to handle our residential security system. From the outset, there were issues with sensors not working. Any request to get these small issues, most of which should have been addressed during the initial setup, were met with "that will cost you" responses. Eventually, we needed to sell our house. As we called each service provider (e.g. Comcast, AT&T, PG&E, Cal Water, etc.) to turn off our service, all handled it seamlessly and without charge. Except First Alarm. First Alarm charged us for more than a year of unused service (over $1K) even though we were not going to be living in the house (so there would be no cost to them) and my company had paid for all the upfront work. I called and wrote asking First Alarm to reconsider in light of the situation. They said "no" at every turn and decided yet another dissatisfied customer was worth the extra revenue. Buyer beware.

We used Defensa for a memorial service and dinner at a restaurant. The guard was attentive and…read moreprofessional. Brian, who I coordinated the contract with, was also professional and responded quickly to any concerns. Definitely would use this company again

Horrible security company lack of professionalism in general on events..... poor coordination. I…read morewouldn't recommend this company for a concert or rodeo events. Security was discriminating a lot of people with disabilities conditions even tho a lot had handicap permits. They didn't not let everyone even us to park at a handicap area where there was a lot of space available. Made a lot of people park further and wouldn't let you pick up family members in front of the entrance where the handicap area is at.

After Bandit Systems installed my new NVR and HA security cameras, it became obvious that I needed…read morehigher network bandwidth at home to stream the 8 cameras over the Internet. I decided the time was right to implement Cat 5e throughout my house and put all of the gear in a wall mount rack in my garage. Although it wasn't Bandit's primary function to install home networks, James had installed lots of network cable to power PoE cameras for other clients. Given how happy I was with the original installation, I gave James first right of refusal on my network project. The task was to run 14 drops around the house, two to each bedroom, four to the office, etc., and terminate everything in a patch panel in the cage in the garage. I pre-ordered the cage, UPS, switch, patch panel, and James supplied the cable, keystones, and face plates. My initial plan was to run the cable from the ceiling and through the wall cavity, but additional studs in the middle of the wall made it awkward; we went under the house instead. James and his colleague worked tirelessly to pull all the cable on the first day, then returned the following day to install the jacks in each room, mount the cage, wire the patch panel, and install the network hardware. The end result: my cable modem, NVR, and other equipment are in a locked cage, protected by a UPS; I have Cat 5e in most rooms, and I have complete control of my network infrastructure because of the managed switch and patch panel I chose. I could not be more happy with the work done.

I am writing this review to talk about Bandit Systems and Jame Muller…read more We have lived in Santa Cruz all our lives and have owned a home for 50 years on the west side. We all have seen the changes and problems that have taken place in Santa Cruz. Four years ago I installed a security video system I purchased at Costco, it worked great for two years and then the cameras started going out the then the DVR went down! I spent six months looking for a new systems, in the end I found three somewhat local business's that design, install and support their video security systems (they said). The first was in SLV, the problems were they did not return calls and did not offer follow up ongoing support, price wise they were in the middle range. The second was in San Jose and a U.S. Wide business. Again the problems included not returning calls, they forgot to come over to look at what I wanted and weeks later when they did arrive to look at what I required they said they would get back to me with a price, again they forgot me for a month and when they did call with a price it was twice as much as I ended up paying. The third person I talked to was James Muller of Bandit Systems in Santa Cruz. I want to say that he is OUTSTANDING, he returned calls, showed up on time, walked around the whole house looking at what I had installed before and made great suggestions on ways to improve what I wanted and why. He also got back to me in a very short time with a professional estimate and the time line to install once I approved his estimate. Within a week of my approval James and his crew had the system installed and working great. When small problems showed up (only one or two) all I had to do was email or call him and he came over within a day to look at the problem and fix it. I will say that installing a system of this level is not inexpensive, but Jame's price was equal to the other low bid. The quality of the cameras and system he installed is one of the best home systems on the market. His service, support, and continued follow up to see how the system is running far exceeds my expectations and is appreciated. In concussion I highly recommend James Muller and Bandit Systems!

The store was open and ready for my pick up. Amazing inventory. Purchased another item during my…read morevisit. Great customer service from both gentlemen who greeted at the door.

Prompt, polite, professional. I didn't need anything fancy, just to rekey my new place. Apparently…read moreit was too big of a job for the Open Sesame locksmith who quoted a great price, arrived, and then left to look for a part and never came back so I was a bit anxious but it went really smooth. A bit pricey but you get what you pay for I guess.

Can't overstate how wonderful OneNorth is. Honest, competent, timely and very competitive on…read moreprices. I trust them with my home security and suggest checking with them before buying from a chain, big box or online.

From the owner: Commercial and residential 24hr Security camera systems…read moreRemote view and motion alerts on your phone Installation and repair Free consultation Local references and discounts Mobile Tech Dispatch 24hr Serving all of Northern and Central California Santa Rosa San Francisco Oakland San Jose Santa Cruz Monterey Salinas San Luis Obispo

What a wonderful business I love supporting family owned businesses. I had a small job, but was…read moretreated with respect and care, and my technician had to be creative when dealing with mounting my television, he was super friendly, professional, and got the job done!

Quick, efficient and really nice guys. Mark and Greg were terrific. We bought a new TV and wanted a…read morenew mounting bracket installed. Hubby called them Monday and they fit us on Tuesday morning. When they arrived they asked a few questions about what we wanted to achieve. We left them to it and an hour after they arrived the new bracket and TV were installed and fully operational with wires now beautifully hidden. We will use them in the future and wouldn't hesitate to recommend them.