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    Abby Medical Center

    1.0 (3 reviews)
    Closed 8:00 am - 4:30 pm

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    Delmarva Pain and Spine Center: Shachi Patel, MD

    Delmarva Pain and Spine Center: Shachi Patel, MD

    3.1(9 reviews)
    0.0 mi

    This is not a trauma-informed or trauma-sensitive office and staff doesn't care about patients'…read moresensory issues. They said they had to keep the big TV on a loud sitcom due to "HIPAA regulations," but there's nothing in HIPAA about this. They are unkind and I'll never go back!

    Dr. Patel displayed gross unprofessionalism while flaunting her Harvard credentials when I…read moreapproached her about a problem I wanted solved. She actually verbally berated me for daring to research the topic beforehand, again bringing up her Harvard training as the reason patient knowledge and opinion were not welcome in her practice. I believe she brought up her educational background three times, if not more? As if patients care about training location more than competence and empathy. Thankfully, despite her cocksure arrogance and extreme unprofessionalism, another provider was able to implement the solution she abrasively and hastily shot down, leading to a significant improvement to my quality of life. Come here if you want to be berated by a doctor who incorrectly and dangerously assumes absolute knowledge, go elsewhere if you want quality medical care and empathy. I can't say I have ever had a more negative experience with a provider. It's one thing to be wrong, which she certainly was in my case. It's quite another to be arrogant and wrong, which is honestly a dangerous combination in medicine.

    Urgent Care Plus - Main Hallway

    Urgent Care Plus

    4.1(7 reviews)
    3.1 mi

    I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.

    Ive been to this urgent care twice previously with my son who has autism and can sometimes have a…read moredifficult time being examined or treated. Both times the staff were absolutely amazing with him patient, understanding, and accommodating. Because of those experiences, I felt comfortable bringing my 19-month-old daughter here today. My daughter is medically complex and unfortunately we weren't able to get in with her PCP. I was trying to avoid an unnecessary ED visit for something relatively minor that could be treated with an antibiotic ointment. As always the ladies at the front desk were warm, kind, and welcoming. They explained that because of my daughter's medical complexity, they needed to ask the doctor whether he was comfortable seeing her, which I completely understood. Unfortunately, my interaction with the doctor was very different from the experiences I've had here before. He explained that he could evaluate her but couldn't guarantee treatment, which I also understood. My issue was not with him setting that boundary, it was the way he communicated it. While speaking to me, he began clapping his hands for emphasis and explaining things in a way that felt incredibly condescending, as though I couldn't understand what he was saying. His words, tone, and body language came across as harsh and dismissive. As the parent of a medically complex child I'm very familiar with the difference between urgent care, primary care, and emergency care. I wasn't asking anyone to treat something outside of their scope. I just wanted my daughter evaluated for a relatively minor concern before automatically taking her to the ED. I'm disappointed because the rest of the staff and my previous experiences here with my son have been wonderful. Unfortunately, based on today's interaction I would hesitate to bring a medically complex young child here again. If your child has significant medical needs, I would recommend going directly to their PCP or emergency department rather than risking an experience like ours today.

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    Urgent Care Plus - Waiting Room

    Waiting Room

    Urgent Care Plus - Carestream X-Ray machine

    Carestream X-Ray machine

    Urgent Care Plus - The front of Urgent Care Plus

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    The front of Urgent Care Plus

    Abby Medical Center - medcenters - Updated September 2026

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