I came here and they were very quick compared to other urgent cares I've been too. I came with an…read moreinjury and they helped me out very efficiently. Jessica was super sweet and funny! But over all everyone I encountered were very nice and hospitable!

Waste of time and money. Told me to take ibuprofen and use icy hot for a muscle spasm.read more

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

Went to MedExpress in Brookhaven, PA last week with my 5 year old grandson. It was 7:40 pm when we…read morearrived and the place was open til 8 pm. The receptionist greeted us in the waiting room because there were no other patients there. I stated that my grandson needed to be checked and possibly get something to settle his stomach. I told her that the purpura (red dots) on his face was from forcefully vomiting and that he had specks of blood in the stomach bile that he was throwing up. The receptionist said that she had to ask the doctor if he was willing to check my grandson. I asked why she had to check with him since we were the only patients and the office didn't close for another 20 minutes. I could see the male doctor in the back sitting at a computer. The receptionist came back to us a few minutes later and stated that the doctor refused to see my grandson and that there was another Urgent care in Springfield about 20 mins away that I could take him to. Since they weren't scheduled to close for another 20 mins I asked why the doctor refused to see him and her reply was that the doctor said he reached his quota for the day and therefore didn't have to see him. I told her to tell the doctor that I was not happy with his refusal and that I was going to report him. This occurred on Tuesday 3/18/25 at 7:40 pm. Because of this doctor's refusal to treat my poor. Sick little boy who just turned 5 yrs old had to sit in the hospital ER for almost 5 hrs. Why do places like your company exist other than to make the almighty dollar? I mentioned to my friends and neighbors in our large development down the street from your office and to the medical people that i work with (fyi- i have been a Registered Nurse for 30 years) and several have mentioned negative stories from their families and friends that have gone there. I will be calling the AMA and the State Licensing board this week to report this doctor for unethical practice. What happened to common decency especially with a child. Elizabeth Seefeldt RN, 833 Ridley Creek Drive. Media, PA 484-470-5208.

Was seen in good time and had everything I needed to get well quickly. Very good experience at…read morearound 2 pm on a Tuesday.

I had the most efficient experience with this facility. I went in for an unscheduled visit for a…read morebroken toe. I was seen and fully out and under an hour. The staff was incredibly helpful and kind. The doctor on duty was in incredibly kind and patient. I would highly recommend coming back to this location.

Do not see Mark, the PA. A year ago I had a terrible cough after a sinus infection. He refused…read moreantibiotics, told me it was viral even after 3 weeks! A few days I saw my Primary, he gave me an antibiotic and a day later I was sooo much better. My husband went in today for an ear infection. He had actual puss coming out of his ear. I looked on it with my otoscope (I'm a medical assistant) , and it was murky. Guess what? Mark saw him, and refused antibiotics said something about he'd build a resistance at age 49. Don't go here, save your money see your primary care doctor.

After getting ferociously bitten by a cat, I had to visit this urgent care for some antibiotics…read more Considering the fact that I didn't have my wallet (license or insurance card) at the time, the staff were helpful enough with getting me checked in and seen. My one complaint is that the TV in the waiting room is LOUD, and you cannot hear a damn thing the employees are saying. Every time they called someone by their last name I'd have to go check to see if it was me or not. They didn't seem to really care that people were struggling to hear them, but also got mildly annoyed when folks didn't immediately jump up and respond. I also find it enraging that the entire outside/parking lot is covered in disposable masks. If you force people to wear them, you should have a staff member go out with gloves and pick up the piles of masks that assholes inevitably throw on the ground as soon as they leave. I think I counted 12 masks on the ground between the exit of the building and my car door.

I took a friend to this facility we arrived at close to 7pm on Thursday September 4. My friend was…read moresuffering from darkly colored urine as he believed he had a uti from drinking carbonated beverages and no water over a 6 month period. The poorly run facility was very unprofessional and unpleasant staff members had him give a urine sample in which 5 minutes later told him he had an STD /STI and told him to go to a Walgreens pharmacy which has been closed for the past 3 years in university of Delaware. The unprofessional nurse threw in to have your girl get checked for chlamydia. My friend was discharged without any paperwork just a sticky note in which she wrote the address to the Walgreens that was not in business. From there we called 24hr Walgreens on rt 7 bear . After getting no help we both went to Christiana Care Hospital in Christiana Delaware and waited til 4am to be seen . My friend was tested and it confirmed he indeed had a severe rare UTI NOT an sti . The doctor at the hospital urged me to file a report against the urgent care facility and find out who is running such an unprofessional establishment giving false medical diagnosis in which several members of my family are lawyers and I will be following up . I suspect they have thought we were uneducated and shall I say ghetto but to their surprise they will find out this is medical negligence in which well I'll have my report filed asap

The quality of care is excellent for patients on the oncology ward (my husband) or in the Medical…read moreObservation Unit, (me), BUT my husband had an outpatient surgery last week. The team performing the procedure told him he would have to return for another, more in depth procedure on May 19, tomorrow, that would necessitate his staying in the hospital for 3-5 days. No one has called to tell us what time he has to be there, where in the hospital to go, or what the procedure might be. The woman my husband spoke to this afternoon said he was probably having a spinal tap, which he already had last week. Two spinal taps in a week's time, he asked. She didn't know why he needed another. He has called 4 or 5 times all afternoon and into the evening. No reply. Furthermore, they might want to retrain some folks in their billing department. My husband has Medicare Parts A and B, a Highmark supplement, and is enrolled in the plan for Delawareans with cancer who are on a limited budget. Nevertheless, he got a bill--not itemized --for $1846. Friday. Turns out no one at the billing department bothered to bill my husband's supplemental insurance or the insurance for Delawareans with cancer. The billing department just assumed my husband would cheerfully pay the $1800 plus bill. Get real. My family told us to go to John's Hopkins or Sloan Kettering for a second opinion and my husband's treatment. I wish I had listened to them.if it weren't for the courteous staff and good experience I had in the MOU, I would have rated my review a zero.

May 22, 2026 To the Emergency Department Leadership and…read moreStaff, I am writing to express my deepest gratitude for the exceptional care my mother received when she was brought to your emergency room by ambulance from a rehab center. During an incredibly difficult time, your staff treated her with profound compassion and kindness. We had to face some very tough conversations, and your team handled them with immense sensitivity. I was kept completely informed throughout the evening about procedures and outcomes. I have often heard stories of the dying being surrounded by a circle of loving family and friends. Because we were not expecting this sudden cardiogenic event, I was alone to face this reality. Yet, I never truly felt alone. Your medical team stepped in and became my family and friends, while loved ones scattered across the country prayed and waited to hear the outcome. I have served as a chaplain at MD Anderson, so I understand the clinical environment, but everything changes when it is your own mother. Your staff--and especially registered ER nurse Lauren, who cared for us on April 26th--were incredibly supportive, attentive, and guided me with total grace. They knew instinctively when to give me space and when to close in. You can't teach that; it is a calling of the heart. They proactively called the chaplain and, when needed, provided a private family room. Their overwhelming kindness during my mom's passing leaves me forever grateful. With sincere appreciation and blessings, Suzanne Scheiber Nawrocki Spicewood, Texas

I have been to this location several times in recent years. I was last there for a finger cut which…read morewould not stop bleeding. It was about 6 PM and I was the only patient waiting. The physician I saw was caring, personable and obviously well-trained. He assessed the situation promptly and applied 4 stitches. The nurse practitioner who first saw me was also very nice as was the receptionist. I would choose this urgent care ahead of others for it seems to employ experienced doctors who treat a wide range of symptoms. There is never a sense of being rushed.

My child had a prescheduled appointment for blood work, but the registration experience was…read moreextremely frustrating and disappointing. We arrived on time, yet there was no one at the registration desk, and patients began lining up. After waiting 10-15 minutes, the registration staff finally arrived. Our registration then took more than 30 minutes because the staff member repeatedly entered incorrect information, couldn't find our records, and spent time chatting with coworkers during the process. In addition, she appeared impatient and was unfriendly and dismissive throughout the interaction. My husband stayed with our child throughout the delay. Had I been there, I would have left and gone to Labcorp instead. I hope the office manager will review the registration process and provide additional training as needed to improve the patient experience.

I really love this place. Super fast and friendly staff! Beats any urgent care center. If you can…read moreavoid the ER, this is the place for you.

This is the best urgent care I've been to! I was in and out of the building less than 40 minutes! I…read morewas able to get a rapid test for illnesses and was diagnosed with strep and was given a prescription as well as a starter dose. The team here was so friendly and understanding. 10/10 service.

People are very nice here. Atmosphere is great. The people at the front desk were nice as well. The…read morecare was great! But the wait in the ER was almost 2 hours of waiting. I do get that because a lot of people were there on a Monday at 11:30am. The rooms were nice. I would recommend here for your child/children.

They all about diversity and exclusivity, but nothing about professionalism!…read moreBe ready to spend an additional 40 minutes with you undressed sick baby while waiting for the doctor who is hanging around and don't care about a patient. The care quality is so low, so your baby height can jump up and down from appointment to appointment and no one paying attention! LGBT exposure is all around the place. Pronouns and "Proud Ally" badge is the must for all employees. Rainbow and transgender flags are all over the office, children groom is the priority. Dear mamas, find some other place, where stuff is concentrated on your baby health, not on the woke agenda.

People were nice, wait time was short but unfortunately I was charged $72 for a procare thumb brace…read morethat's $19.99 lol feel ripped off but whatever. If they offer you a brace say no just buy one yourself.

Left med express after no service and came here. Staff was friendly and helpful. They got us…read morechecked out quickly