Zero stars if possible, spoke to Emily on the phone and emailed her multiple times for a quote, 3…read moreweeks later still nothing. I guess they have to many customers, so they won't bother with you.... Find someone who actually cares.

Been a customer of Volan for over 20 years. NEVER had a problem with anyone who has worked there,…read moreor the Agency itself. They are Always willing to help with any needs you may have. I would absolutely recommend them (and have over and over again.) No reason to go anywhere else. When I have tried to "shop around" for prices, I have always came back to Volan. Once you shop their prices, You will see, They truly have a better price than you can get anywhere else.

FRANKLIN MYLES and State Farm has always been a reliable and quality insurance company. We have…read moreour car insurance and home insurance with them. I would highly recommend you contact this location for all of your insurance needs. Thanks!

Transparency with customers. If you actually removes items from policies remove them instead of…read morecontinuing to bill for them. Be professional with customers.

Chris Rhine went above and beyond for us as our Insurance Agent! We had some issues after filing a…read moreclaim when a storm came through our neighborhood. I shared my frustration with him and he immediately started asking me questions, passed on our information for us and truly cared about us as clients. I am so grateful for the time he took, getting us to the right individuals and seeing us through the entire process as our claim was settled. We would highly recommend Chris to anyone looking for an insurance agent you can trust and feel confident with!

I was looking for quotes for home and auto insurance. This office called me, quoted me, then…read morepoof...gone. Never returned my call.

I have been working with Brad Larson and Megan Russo at State Farm for the past couple of years and…read moreit truly has been a great experience. Megan is awesome to work with, communicates immediately and has saved me a significant amount of money on my home and auto insurance. Great insurance company to work with!

Small family owned business that treat customers like family. I got my daughters car insurance…read morethrough them and they have always gone above and beyond for me. They actually drove to her house to have papers signed because she didn't have a car yet! I love that when you call you talk to Richard or Dennis not a call center but an actual human! Lann Insurance is the best!

We have been in Lorain for 3 years and have worked with the Janasko team on insuring multiple homes…read moreand a vehicle. They have been a wealth of knowledge, very responsive and given us peace of mind with our insurance coverage.

Jim Janasko and his team have been so helpful to me and my family. They are true insurance…read moreprofessionals who care about their clients and their community.

I've used Thornburg Insurance Services for auto and home insurance for over 15 years now. Pat…read moreGreco, Heather, and the rest of the team are wonderful to work with. I'd recommend them for a few reasons but in a nutshell they are genuine people. I had a car totaled a couple years ago, fairly substantial loss. They stood by my side, assisting to make sure I was treated fairly. While they are an agent for the insurance company, I felt more like they were MY agent in making sure I received fair compensation. They sell multiple brands of insurance, so they can shop you for the lowest rate. Occasionally I get a quote from one of the 2-3 "big name" brands you see on TV all the time. It's usually higher than what I am paying. On the rare occasion it's slightly lower (VERY slightly), I remind myself WHY I have insurance in the first place, and when I think about how well I was treated during the loss, it becomes a no brainer to stay.

Working with Jordan Medsker at Richey-Barret Insurance has been a model of professionalism. I can't…read moresay enough about the value she adds to my experience with this company. I appreciate it and just wanted to recognize what a breath of fresh air she has been to work with.