Just used RenovationPro to add a kitchenette in our basement for my elderly mother. They are very…read moreresponsive and have great communication. His subs are pros and the project was completed in less than 3 weeks! He listened to what we wanted and delivered. We'll definitely use RenovationPro again.

Had a great experience with Jeremy and Evan at RenovationPro remodeling our master shower. Jeremy…read morepromptly came out to the house and gave us a fair estimate for the work. Great two way communication through the project and the work started immediately. Jeremy uses the industry standard Schluter Systems Kerdi Shower kit and his tiling guys were great. We are extremely pleased with the final product. I would highly recommend their shower work and when we replace our flooring they will be first on our contact list.

I would highly recommend Integrity Roofing Solutions! They were able to get my roof approved after…read moreanother contractor failed to get State Farm to agree the roof needed replacement. They saved me just over $13,000. I'm glad I found them and recommend everyone do the same!

From the owner: North Alabama’s roofing and storm damage claim experts!…read more Storm Damage? It’s Not Just Another Roofing Job! While there are many good roofers out there, dealing with storm damage from wind or hail is a whole different ballgame. And trust us—this is NOT something to take lightly. Your roof protects one of your biggest investments: your home. What happens if your insurance claim gets denied? You need a contractor who knows exactly how to document the damage and present the evidence to the adjuster in a way that gets results. This process is complex and not widely understood. Our managers and owners have undergone specialized training and certifications to accurately identify storm damage and assess whether your roof can be repaired or needs replacement. When it comes to storm damage, our team is the most experienced in the area. Don’t leave it to chance—trust the experts!

This is a great company! They came and reviewed my problem, gave me a great quote, and got the work…read moredone the same day. Special recognition for Cameron Harbin for his fast and excellent work!

Darrell and Katherine of Rainbow Intl in Huntsville are amazing people to work with. From the very…read morebeginning of discovering mold in our home, these two went out of their way to accommodate us, listen to our concerns and help us work towards the best solution. They took immaculate care of our possessions when they decontaminated them and their entire team was a pleasure to work with. I highly recommend them if you have any issues with fire, mold or similar - they really are the best.

We have been working with Amber, the Project Manager, on our water damage mitigation situation...in…read moretandem with our homeowners insurance/claim. She has been an absolute professional through this entire crisis process. Amber has stellar and timely communication skills. She is an effective problem solver and hands-on with daily monitoring and photo documentation about the clean-up situation. Amber has done a Herculean job of coordinating with us (the client) in her liaison role with our homeowners insurance company and offering the way her company can be most effective in the mitigation and repair process. Amber is a wonderful resource and a value-added GWC Restoration representative along with her demolition crew team lead by Freddy. It would behove her employer to get her in to a trainer role at some point...to teach other company colleagues and new hires how to interact with customers in crisis...with her calm demeanor, her mitigation knowledge in providing both solutions and assurance that she (her company) is there to help and serve...and that homeowners in dilemma will have assistance with all the moving parts in a bad situation... Thank You, Amber! You have been an absolute Godsend...in our difficult situation. We hope GWC knows just how wonderfully you have represented their brand. We will forever appreciate you! The Boltons

Our experience with Daniel was great. Last winter we had…read morewater damage from frozen pipes in the upstairs bathroom. The water ran full force for 10 minutes. After temporary piping repairs and we ran fans for a week with extra heat going before the ceiling downstairs finally dried. We've had insurance claims before but mostly exterior and roofing. That usually involves 1 or 2 skill trades handled by your roofer. This was very different. We knew repairs would involve flooring, cabinetry, sheetrock, additional plumbing, ceiling resurfacing along with painting. I was a bit overwhelmed. After expressing concerns with my Travelers Insurance adjuster he recommended a complete restoration service through Westhill Global. That led us to a local company, GWC Restoration. Daniel put us at ease after assessing the repairs needed. He was very patient with us carefully explaining the complex claims documents as well as delaying start until our son moved from upstairs. Daniel handled everything including the flooring installers from Madison Flooring and Paint. The finished product looks great. We highly recommend Daniel Cantor at GWC. Thank You, Daniel alongside Travelers Insurance. Keith and Dana Pounders

Never responded to project request. Two or three days later it's still showing he's reading my…read morerequest

From the owner: Ridgeline Roofing & Restoration is your go-to expert for all your roofing needs in Alabama. Whether…read moreyou need a free roof inspection, roof repair, roof replacement, or storm damage restoration, we have you covered. We serve residential and commercial properties across Huntsville and surrounding areas with quality workmanship and customer satisfaction. Our team of experienced roofers uses only the highest quality materials to ensure durability and longevity for your home. We also have flexible financing and warranty options to suit your needs. Contact us today and let us take care of your roofing needs!

Hired them to remove fiberglass shower/tub insert and replace with new tub and tile in my new home…read more After contacting a few other places. They were quick to respond. Had a complete estimate within a couple days. Kevin was very professional and upfront from start to finish. Very efficient and punctual. They did an excellent job. Will be referring them to all friends and family. Thanks Rick N' Ball for a job well done.

From the owner: Rick-N-Ball Restoration + Construction, Inc is a veteran-owned and -operated restoration company…read morebased in Huntsville, Alabama. We offer top-notch restoration services for water, fire, mold and smoke damage. Every job is serious, and we work to complete them safely and efficiently. Every staff member is an IICRC Certified professional. With our team on the job, you have a group of experts by your side. We understand that family and work schedules are often busy. For that reason, we offer flexible hours to fit your needs. Disasters happen when you least expect them, and often at the worst times. We are ready 24 hours a day, seven days a week to help you with your Fire or Water Damage.

Very good quality of service. The professional, professionally dressed. Honest, Trustworthy this…read morecompany finishes in a timely manner.

Courtney and her crew came into my home to help clean and refresh the home from years of illness…read moreand staying in until they were able to walk again and to recover after extensive visits to hospitals, and rehabs... This is the company that has the right certifications to clean behind hoarders and those who just didn't have time to get it all done. They also do crime scene clean ups. The fact that they are still doing this spells greatness. Use them before you bother with anyone else. I also have a business. They clean professionally and know what to use on different surfaces. O. at The Great and Relentless Few Show - Huntsville

After a sewage backup in our home we were at a lost what to do next. Brad with Serv Pro of Madison…read moreCounty was extremely helpful! He made sure to take the time to answer all of our questions and to guide us through the entire process start to finish. The great service didn't stop with just him. Tyrone was also so very helpful. He was training a new gentlemen during several of the visits to my home. He was very purposeful and professional even while training. We will say until we are blue in the face just how truly thankful we are for Brad, Tyrone and everyone we have dealt with at Serv Pro of Madison County. The respect they showed us and our home was top notch. I was shocked to see people who genuinely seemed to care about our situation as much as we did, plus to care about getting our home right again. It is so rare now days to have a company show genuine concern. Too many are just out for the quick buck. Even Amanda answering the phones was helpful. The communication from everyone was excellent. No question of mine was unanswered and I NEVER felt as if I was bothering them. We hope to not need their service again but believe if we do we will call them over anyone else. I wish more Brad could offer training classes on customer service to other businesses. Amazing!

One star is generous. I am disgusted by SERVPRO of Huntsville's lack of communication,…read moreaccountability, and credible documentation. A SERVPRO representative initially came to our property. I asked when the crew would return, but instead of answering, they began crawlspace work on their own schedule without telling us it had started. We received no proper quote, written scope, or clear authorization to review beforehand. We discovered work was underway only when someone unexpectedly appeared in our yard to access the crawlspace. For weeks, we received almost no updates about when they were coming, what they were doing, what they found, or whether the area was dry. The first meaningful contact came when someone wanted to discuss an invoice. I told them the job was obviously incomplete: their equipment remained in the crawlspace, the moisture barrier was still up, insulation had been pushed through an opening near the vent, and the area had not been restored. They did not respond. They sent the invoice anyway. After being invoiced, I inspected the crawlspace myself. There was literally a puddle near the entrance, along with soaked insulation, trapped moisture, and visible mold that created an obvious health concern. I called extremely upset and requested that the owner inspect the damage and apologize in person. I was told he was on vacation and was directed to the service manager. They sent a crew lead described as one of their best, who initially told me everything read dry and nothing was wrong. Only after I showed her photographic proof did she return to the crawlspace and acknowledge finding what she called **"a sopping area."** I then authorized SERVPRO to return and properly complete the re-dry. They supposedly came back while we were out of town and later described the remaining work as a "touch-up." To this day, we do not know how many times they returned, who was there, what they actually did, what materials they tested or replaced, or whether the crawlspace is genuinely dry. SERVPRO claims it retested, but we have received no moisture reports, drying logs, photographs, visit records, or final inspection documentation. An unsupported claim from the same team that declared the area dry before finding a "sopping area" is not credible verification. The service manager eventually stopped responding. I heard from the owner once, replied, and never heard from him again. No explanation, no apology, and no proof that the work was completed correctly. The only communication SERVPRO has handled consistently is sending the disputed invoice. They began without properly communicating, left standing water and saturated materials behind, denied there was a problem until I produced photos, failed to document the supposed re-dry, and now ignore my concerns while continuing to bill me. I would never trust SERVPRO of Huntsville to accurately determine whether a property is dry, communicate transparently, document its work, or stand behind a job once the invoice has been issued. Editing based on owners response - even more corrupt and incapable of completing customer service than imagined - hiding behind "I said his" after their team left my home in jeopardy. DISRESPECTFUL AND DISCRACEFUL