Courteous, concerned, and prompt! The entire process couldn't have gone smoother and we're very…read morepleased. Kudos to Robert, and Justin and Colby, the installers. They were very patient and answered all of my questions along the way! Ours is a 4x6 shelter, installed perfectly in our garage!

My husband and I really researched above ground storm shelters before deciding on Valley Storm…read moreShelters. We liked the quality of the product and the manner in which it is installed. We just had ours put in and I have to say how happy I was with the process from start to finish. Deanna at the showroom was pleasant and informative and made the purchase process simple. They were able to install sooner than we thought at first, so BEFORE the spring onset of Tornadoes. Justin and Andrew did the install and were on time and on point. Those guys work! No fiddling around. Justin explained the whole process prior to starting, checked with us before beginning each next step to make sure we were all on the same page and proceeded with focus. He walked us through everything upon completion and answered all our questions. For a young man, he sure could teach other contractors how a job should be done! I highly recommend Valley Storm Shelters. I think my life and the life of those I love is worth the money spent and I wanted the best. To be honest, I expected to pay more. Thank you Valley Storm Shelters for giving me peace of mind and a safe place to shelter. Great job!!

Great quality of work on our house remodel. We appreciate the interaction throughout the whole…read moreprocess and the efficency the construction crew provided.

Absolute top notch. He and his team came in at the time he said he would, identified the problem…read more(leak in the wall). Explained what they would do, the price up front and got to work that day. There was no BS we will put you on a schedule or come back in a week. They got to work immediately, that minute. They figured it out quick, showed what it was and where it was at and fixed it 100% the next day. This had been a problem for a month and I was dreading the repairs. He was confident and matter of fact that he could do everything start to finish and quickly. Thanks to Mark and his team. I highly recommend them. They might not be your first call to a contractor but they'll be your smartest call for sure!

I wasn't sure how to begin writing this review, but I feel it's important to share my experience…read morewith Valor Homes (Liberty Community). We signed our contract in December to build our new home. The first issue was the permitting process, which took nearly two and a half months before construction even began. From that point on, the experience became increasingly frustrating. I am the type of homeowner who closely inspects each stage of construction to ensure everything is done correctly. Initially, I had a positive impression of the sales representative. However, it became clear that she did not have a full understanding of the available options or how to answer many of our questions. I don't believe she intentionally misled us, but she often provided inaccurate information without first confirming the details with management. As a result, I selected upgrades based on incorrect information. It took nearly a month for the issue to be acknowledged and corrected before I finally received what I had originally requested. Once drywall installation began, more problems surfaced. We found light switches installed in the wrong locations, the wrong dishwasher was delivered, and several other construction errors. Unfortunately, getting these issues addressed was extremely difficult. Communication and customer service were disappointing at every level--from the local builder to the corporate team in Birmingham. Rather than feeling like valued customers, we constantly felt like we had to fight for every correction. Considering we invested more than $410,000 in this home, that should never have been the case. During our first inspection, the house was in unacceptable condition. It was dirty and unprepared. Even Valor's own quality assurance representative commented that he would not perform an inspection on a home in that condition. During the walkthrough with the builder, there was significant resistance to nearly every concern we raised. Instead of working collaboratively to resolve issues, we were repeatedly told that requested corrections could not or would not be made until we continued pushing for them. By the time of our final walkthrough, the home still was not ready for closing. Several items remained unfinished and had to be completed after we took possession of the home. In the end, I chose to hire my own contractor to correct some of the remaining issues because I had lost confidence that they would be addressed properly. To be fair, I believe many of the subcontractors did their jobs. The bigger issue was the lack of oversight. There did not appear to be adequate supervision or quality control to ensure work was inspected, deficiencies were identified, and problems were corrected before moving to the next phase. If homeowners don't identify the issues themselves, many of them simply go unaddressed. Valor needs stronger quality control, more thorough inspections throughout the construction process, and better-trained personnel who are empowered to resolve customer concerns promptly. If I had been given the opportunity to cancel the contract and receive my money back before closing, I would have done so without hesitation. Unfortunately, based on my experience, I cannot recommend Valor Homes. I would rate my overall experience 0 out of 10. Update: Valor contacted me through their Huntsville sales representative regarding the one-star review I posted. They asked if I would consider removing it, so I explained that my expectation was for all outstanding issues with the home to be resolved. They also offered to install an irrigation system, so based on that commitment, I canceled my contractor and waited for them to move forward. After a week without any communication, I reached out for an update. At that point, I was informed that the owner had decided not to proceed with the irrigation installation. Unfortunately, this was another example of poor communication and unfulfilled commitments. As a result, I do not believe there is a reason to remove the one-star review. In my opinion, Valor has not taken responsibility for the commitments that were made or demonstrated the level of customer service expected after the sale.

Hello, if you are looking for an amazing builder, Valor Communities is the place to be. I worked…read morewith an amazing gentleman named Joey in Huntsville, AL., who walked me through the property with so much care and concern. He went above and beyond to answer all my questions and left me more knowledgeable about maintaining and taking care of my new home. He is the best! I received amazing service. Please shop Valor, you won't regret it!

Highly recommend Glenn and At Your Service. His care and pride in what he does is clearly…read morereflected in his work and in his attention to detail. We hired him to build a large shelving unit, with a built-in look, and couldn't be happier. We discussed the project with several contractors, but Glenn got what we were going for from the start, and delivered better than we had envisioned. We will definitely go back to Glenn and At Your Service for additional projects around the house.

Wife called Glenn a few months back to reinstall a kitchen light fixture that had been pulled out…read moreof the ceiling by accident. Glenn said he would be there the next morning. He never showed up. He didnt call or text. He just left us hanging. We found someone else to do this job and many others.

Hired them to remove fiberglass shower/tub insert and replace with new tub and tile in my new home…read more After contacting a few other places. They were quick to respond. Had a complete estimate within a couple days. Kevin was very professional and upfront from start to finish. Very efficient and punctual. They did an excellent job. Will be referring them to all friends and family. Thanks Rick N' Ball for a job well done.

They did an excellent job on our bathroom remodel! Very nice people who take pride in their work…read more The project took longer than projected, but they ran into problems due to some poor work done by the home builder. Good honest people who we plan to use again!

Hopper sent a roofing specialist out the same day I called, did a thorough inspection on some…read moredamage and presented a very reasonable estimate. I accepted the quote and in a few days a worker showed up, did a great job and I'm completely satisfied. Thanks Hopper Roofing.

They did an excellent job at a reasonable price. The crew arrived on the day promised. They were…read moreprofessional and they did a good job of cleaning up and removing the debris before leaving. They completely the job in one day on a single story 1800 foot home.

This is my second time using Phil's Handy Service for small projects! However this recent project…read morealways a pretty tall order and Phil knocked it out of the park! He put together 3 new chandelier ceiling fans, took down 2 old ceiling fans, took down 5 light fixtures and installed a total of 5 ceiling fans in 3 bedrooms and an office! This was a big small project and Phil was game! He always provides competitive pricing, excellent customer service and is always timely! Work is clean, neat and professionally executed! Will use Phil's Handyman Service again!

STRAIGHT UP: I am a fellow handyman trying to help Phil out. Phil is a dedicated and conscientious…read morehandyman working to support a family. I know Phil from a Facebook group of handymen 4,000 strong. His posts and comments within that group are helpful and polite. The only way to deal with bullies is to stand up to them. Sometimes it helps to have friends. YELP is becoming famous for allowing REVIEW BULLY'S to push people around. You may notice a 1-star review of Phil's business from, shall we say, a "KAREN". If you log in to YELP, and drill down on this reviewer's profile, you will see she is quite generous in dispensing 1-star reviews. As I understand it, this KAREN had a temper-tantrum when Phil decided to pass on a confusing, faxed, request, from someone out of town.