The DMV can be such a nerve-racking place to be. I have to say, this was the best DMV experience I…read morehave ever had. I just moved from California and I made an online appt for the Double Diamond Pkwy location. I chose the DL/vehicle multi appointment. Scheduling the appointment online was easy and I for multiple reminders via text and email for my appt. On the day of my appt (which I made for 8:00 am) I showed up 10 minutes early and lines were already forming. They were split into an appointment and non appointment line. Representatives came out 5 minutes before opening to make sure people were in the right lines, had correct forms and to ask everyone with appts to check in via the text that came through. The text message gave you the option to press 2 stating that you had arrived for your appt. They told us once we checked in to take a seat in the lobby. The facility was very clean and quite spacious. I only had to wait about 5 minutes before my name was called over an intercom and told me what window to proceed to. My worker was very nice, patient and helpful. I was able to get my NV license ($41) and register my car and get NV plates. Check the DMV website before your appt as they have many helpful links to inform you of what documents are needed for each service. Things to note: VIN inspections need to be completed before your appt. These can be done without an appt. Just make sure you have your registration.

The bad is I had an appointment for noon and wasn't called until 1…read more The good is the facility is clean, bright and has plenty of seating. A far cry from the old offices. And the staff is much nicer. Helpful with what seems to be a sincere effort to help

Horrible. You can do it youself at https://dmvnv.my.site.com/ . DO NOT USE ! BIG YIKES ! I have all…read morethe documentation uploaded as images ! I used it and three days later got my invite to pick up my reg and plates for $103.00 . Easy it took 15 minutes. This place basically doubles the cost to you. You can do it yourself and f them. Read this recent news from KOLO 8 https://www.msn.com/en-us/money/other/nevada-dmv-enhances-rapid-registration-turbo-titles-and-quick-cards/ar-AA21pa3C?ocid=hpmsn&cvid=69e7f278948d447e9e82fb7a97b16957&ei=46 I waited for a month - A MONTH - for my registration to happen. I was promised a 14 day turn around. I repeatedly tried to get a status update via phone (left voicemail on all three extensions 100, 101, 102) an no response. Emailed TWICE with no call back. In the end I had to put in a dispute via BOA and guess what BAM of course I got a call back where that wierdo Jamee Burke yelled at me making a stupid excuse that the DMV was slow. Wrong! I caught her in the first lie as I two weeks ago I noticed my custom vanity plate was still available - this means the paperwork was never submitted and actually you can do everything online now. She acted very unprofessionally with her Trump-like tantrum and said I should pick up my paperwork. So caught in her second lie - why is my paperwork lying around and not submitted? Attached are my case file call logs and email comms. Like the other reviews here they are the worst DO NOT USE! And to the silly GenZ receptionist yes I know what "congratulations" means. Try to be professional.

Worst experience ever! Ashley registered it - got a receipt and was told the plates would be in the…read moremail. Plates NEVER came - ends up the "personalize" plates were canceled by the DMV because the plate Ashley picked is for State employees only. Reached out to Ashley numerous times and she refused to respond. Totally screwed us over - walked into DMV and got regular plates - NOT WORTH THE EXTRA EXPENSE and horrible customer service!

I'm halfway between the guy who said "This was way easier than the DMV" and my own opinion of "Why…read moreis this just as hard as the DMV?" Truth be told, for most things it's a lot easier, but apparently registering a boat with a motor of any kind requires nearly an act of Congress. Earlier this year I bought two plastic layout boats that had mounts for an electric trolling motor. I could use the boat with or without that motor, but of course the plan is to motorize them at some point. For that reason, I had to pull these plastic floating rectangles you slide into down to NDOW for an "inspection", which was nothing more than them looking at the boats, which I assume was to make sure they're actually boats, match numbers on a certificate of origin and taking a photo for the record. Prior to doing this I went to NDOW with all my paperwork to find out what I needed to do to get these registered. I laid it all out on the table and showed the woman what I had and was told I needed to bring them for an inspection along with the certificate of origin the seller provided me and we could get it all done. The reason for three stars is because after following those instructions I was told my paperwork wasn't sufficient. See because the paperwork was in the name of the seller, they would not accept that I owned the boats. Even though I had every piece of paper provided by the manufacturer and the title to the very trailer they sat on, it wasn't enough to prove I was the rightful owner. So after all of that, I had to track down the prior owner, bring him a bill of sale form (which they provided), get him to sign it, and then return to NDOW to complete the process. Because these plastic floating rectangles will have a motor on them they needed to be officially inspected, titled, and registered, and this process took me as long as it's gonna take to register the trailer! So if you have a kayak and you want to put a motor on it for any reason, you'll need all that and more. Kinda ridiculous.

I went with a couple of my Nevada cousins to State of Nevada Department of Wildlife for hunting and…read morefishing licenses. They will issue reduced rate hunting and fishing licenses to any Honorably Discharged Veteran who has a Service-connected disability of 50% or more. The customer service, wait time and health protections were all adequate. Their awareness of and support to disabled people were above average. CONDITIONS: The Department shall issue without charge a hunting and / or fishing license, upon satisfactory proof of the requisite facts to any actual bona fide resident of the state of Nevada who has incurred a SERVICE-CONNECTED disability which is considered to be 50 PERCENT or more by the United States Veterans' Affairs and has received upon severance from an honorable discharge or certificate of satisfactory service from the Armed Forces of the United States. RESIDENCY: "Resident" means any person who is a citizen of the United States and who has been actually present in the State of Nevada for 6 months immediately preceding his application and who intends to make Nevada his permanent home. Attach copy of identification dated six months prior to application, which shows current residency. Such proof may include Nevada driver's license, rent receipts, public utilities, employment check stubs or other documents indicating the licensee's name and current address. A previous year's hunting or fishing license is not acceptable proof of residency. HUNTER EDUCATION: Attach copy of certificate of hunter education administered by state or Canadian provincial wildlife management agency if you were born after January 1, 1960 and you are applying for a hunting or combined hunting and fishing license. NRA or military certificates are not acceptable. $ n/c [03] Resident Disabled Veteran Hunting and Fishing $ 3.00 NV Special Use Stamp $ n/c [07] Resident Disabled Veteran Fishing $10.00 Duck Stamp $ n/c [08] Resident Disabled Veteran Hunting $10.00 Trout Stamp $10.00 Second Rod Stamp $10.00 Upland Game Bird Stamp For more information, contact the Nevada Department of Wildlife at (775) 688-1500 in Reno, (702) 486-5127 in Las Vegas, and (775) 738-5332 in Elko. Visit the Nevada Department of Wildlife (NDOW) website at http://www.ndow.org/ for hunting and fishing license information and the NDOW Disabled Veteran application at http://www.ndow.org/uploadedFiles/ndoworg/Content/Forms_and_Resources/disabled-veteran-app-2.pdf .

He explained what would happen in detail, answered all my questions, we were out of state, but he…read morewas very quick to respond, good communications, efficient. We needed papers to be served in Incline Village and he was located in Reno, but was quick to furnish the affidavit after completing the job.

Fast, professional, and completely stress-free. I contacted Dustin in the morning for a process…read moreservice request, dropped off documents an hour later, and had confirmation of service in under two hours. Worth every dollar -- highly recommend.

Josh and his team are absolutely fantastic. This is the only place I'll be taking my car to get…read moresmogged from here on out. Josh was professional, friendly, and got my car taken care of quickly. I recommend The Smog Place to all of my friends and family. Great value, great customer service, and a great local business!

Super fast and friendly service. When he says he's been doing this for 23 years, he ably kidding…read more When you go in the shop, you can also visit an awesome ride on dinosaur or entertain yourself with one the 3-D printed flying squirrels on the counter. lolzzzzz you can also get registration knocked out there if you don't feel like dealing w/DMV

I have a phone appointment for the one-time death benefit of $255 TODAY at 11 am due to the loss of…read moremy husband. It is now 12:15 pm. NO PHONE CALL. I am on hold waiting to speak with someone at the local Reno SS office. Even though my husband was already getting social security I cannot get survivor benefits until I am 60 which is this August 11th! HORRIBLE COUNTRY WE LIVE IN! Oh yeah, fun fact: my husband was also a VETERAN! Update---I finally got in touch with a live person. They rescheduled me for May 5th. I'm sure there will be an excuse then too when I probably don't get that phone call. Too bad your cushy government jobs aren't an incentive for you to actually show up at your jobs!!! I just can't wait to set up the appt for when I turn 60 this August and file for actual survivor benefits. I'll be lucky to get those next year sometime. Yeah I forgot, even though my veteran husband was already getting social security because I'm 59 I don't matter. Reno social security and social security overall needs to DO BETTER.

Quality/Quantity - What a negative experience!! Worst than all my CA DMV experiences combined, and…read morethroughout my life, I have gone through all the CA DMV challenges! The good news is that the DMV has improved significantly. This Social Security office and department has much to learn. It has been over 15+ years since I have had access to my SS information and benefits. So before making an appointment to come to this office, I amazingly was able to get online access last week, so I suggested for my wife to do the same. And now they locked her out?!?! So after a very long wait and a few tries on the phone to clear her account, it failed. They had us go to the local post office for an in person verification, but it was a different system and can NOT communicate currently with the SS system. What a waste of time. So on the phone again... Made an in person appointment to our local office. Well we thought we did, the lady (that lied) said she did. But when we got there, NO appointment was found. So they gave us a walk in #. After an hour of waiting, we asked the security guard if this was normal. He said no and gave us a few suggestions. While my wife worked on his suggestions, I started asking ALL the people around me how long they have been waiting, up to 4 hours... WHAT!!!! The good news is that we are still very young and will not apply for the benefits any time soon. I hope my wife gets online access years from now.... Atmosphere - Small parking lot, but more than enough spaces for everyone. Small lobby, not enough room for everyone. Clean restrooms. Service - The two security guards were friendly and nice. And also helpful. The rest of the employees were stressed out! Understaffed, overworked, and probably underpaid. Price - Decades of payroll contributions!!!!!!! And only get to hear from the media that benefits keep getting pushed out later with less $$. Owner Comment - What a broken system. Please get with the times.

I am so tired of this place. I have to keep going in because THEIR IT department messed up MY…read moreinformation for Medicaid and I've had a case open since October...nothing still has been resolved and I'm beyond pissed. I don't have health insurance and I am now pregnant and I asked to go on an emergency medical plan or whatever since I am now pregnant and they said "we can't do anything until we hear from the IT department". THIS HAS BEEN OPEN SINCE OCTOBER, and I keep going in to that place and they still will not try to do anything. I went in on June 4th 2026 and supervisor Carli Fripp was supposed to be on hold with the IT department until they answered and then give me a call back to tell me anything, and she never called me back. I am about to sue the state, I have so many unpaid bills, because why would I pay a bill when I should be on Medicaid.

I am extremely frustrated with the State of Nevada Department of Welfare and Supportive Services,…read moreGreenbrae location. Every time I come in, I'm told the queue is already full and they can no longer help anyone. I have called every single day and stayed on the phone for over an hour at a time, often with no one even picking up. I work full-time and have even taken time off work just to wait for a scheduled interview but no one even called back. I've left work early on multiple occasions hoping to be accommodated, but still get turned away because they close at a certain time when I'm there an hour before they close coming from work. What makes this even more frustrating is that my application was denied stating that my household does not live in Nevada. This is completely false. I have lived in Nevada for 21 years and have never left. A department that is meant to help families in need should not make it this difficult for working parents to receive assistance. Instead of helping people, this system continues to shut them out. This experience has been exhausting, discouraging, and unacceptable.

Today I came into the Washoe County Accessor's Office to bring in a very important property tax cap…read moreform, as a brand new homeowner of only 9 months. I was greeted by Canada, who is a Five Star Office Specialist, and she made me feel so happy. It is scary being a new homeowner and we all want to do all of the right things. Canada helped me with her kindness and professional skills, and I turned in my form correctly and on time. Yea me! Thank you again Canada, see you in my future. Well Done. Julie A

Staff are OUTSTANDING. Always assisting and professional in every manner. MAXO Kudos!read more

What a blessing RTC is for the disabled and low income. I don't know how anyone can rate it less…read morethan 5 stars. Yes, there are problems, but they try to fix them. Just an unbelievably generous service. I don't think I could survive without it.

RTC, in theory, provides a very important service. My mom, 89 years old with mild dementia, uses…read morethis service. She goes from Glenda Care Group Home to More to Life senior activity center. Pretty simple task right, pick her up, drop her off and return her to Glenda Care. Well, since she's been using Access it's been a huge hassle. The drivers get lost, can't find the facility. Not a big deal because usually everything works out. Until today, April 30. I received a call from More to Life saying the Access driver called them letting them know my mom lost her purse and keys and couldn't get into her house. Remember, my mom lives in a Group Home. I started to get nervous and called Glenda Care at 4:28pm. They told me my mom has not arrived yet. I then became really nervous. So I called Access to find out "where is my mom". The person who answered the phone (didn't get his name) was a very rude, unprofessional and uncaring institutionalized robot. He actually laughed at the fact that no one knew where my mom was. Yes, he got my blood boiling. I told him this is not a laughing matter, reminded him my mom is almost 90 years old and has mild dementia. He told me she was dropped off at her house at 3:30pm (?). I told him she doesn't live in a house, she lives in a Group Home. He told me that a Group Home is a house. Yes, blood continuing to boil. He put me on holed. At that time my mom called me, 4:35pm, and told me she was at Glenda Care. I spoke with a caregiver to confirm. What a relief. When the Access robot came back on the phone I told him that my mom is at Glenda Care and asked to speak with his supervisor. I was put on hold until a recording came on and said the that person is unavailable. Well, that's story. Goodbye Access. I was going to visit the Access office but decided it's not worth my time. I'll just write a Yelp review. As I said earlier, Access does provide a very important set and if you decide to use it, I hope you have more patience than I do.

Miserable Clerk needs to get a new job if she's so fed up with her life! Called and asked for…read morequestions regarding name change in the clerk seemed like I was bothering her and interrupting her day even though I had been on hold for 35 minutes already when she put me on another 10 minute hold just to answer two questions. FOH

Judge Hardy is a self absorbed, pretentious danger to that community! His decision making is not…read more"SANE!" He sent me to jail over a false positive and almost cost me my life!!!! Afyer his decision, I became incarcerated. Before this court date I had a tooth pulled and was on 525mg of amoxicillin. His incompetent jail fed me 1675 mg of amoxicillin the next morning which almost cost me my life!!! I spent 2 days in the ICU after an allergic reaction, and 1 day for after for observation. Mr. Hardy was on vacation during this occasion. When he acknowledged my false positive in his court when I saw him next, he didn't even so much as give me an apology! This judge needs to hang up his super power cape!!!!!!!!!!! You aren't "good for Nevada let alone America!" He basis his decision making off of his ego!!!!!!!!!!