Had all new impact windows and Sliders installed in a new construction. Everything went perfect and…read morestaff was a pleasure to work with.

Started out great. Friendly, Attentive, professional. They ordered the wrong doors. they did reach…read moreout to see if I would accept the doors at a slightly higher price since they were impact doors. I agreed. They came and installed them. After the installation there were a few issues. Doors were missing hardware, Screw holes uncovered, screw holed damaged, broken floor tile (and never said anything about it). Doors have a gap you can see outside light. Called the office spoke to Anne and she scheduled me for someone to come by and asses. Guy came by and noticed all the mistakes. said he was going to go to Home Depot to get some material and never came back. Called Anne a week later. She said that they were getting the material from the warehouse. I told her I had no Idea no one said anything. She apologized and said she'll get on it. Here is it 2 weeks later and no communications. Tried calling and no one answers my calls. seems like they are screening my calls. cant get a hold of anyone. I've let messages and nothing. This review is my next first step. If I don't hear from 360. Next step is BBB. and then I'll take a more direct course of action. BE CAREFUL I have pictures and recordings to back me up.

Mr Ramirez gave me a price on window replacement and requested $1350 up to order the window,He kept…read morethe money and told me he ordered the window but did not. He then said he would refund the money but he never did and afterwards never responded.Now I have to take him to court to get my money back.This is a dishonest company.Stay Away

Mr Ramirez came out to my house to hang solar security cameras. Courteous, affordable, paid…read moreattention to detail, efficient. Professional looking installation. Would use again.

Just a robot call center and they do not repair windows. After working your way through the…read moreautomated phone center and finally reaching a human was told they do no do repairs.

He arrived when he said he was, evaluated the problem with the window, and said I needed a new one…read more After I had filled out the online form, he arrived at my house immediately. It is a pleasure doing business with him.

I'm so happy with my new door! Great value and price. Quick and easy process they took great care…read moreof me. I'd highly recommend, the best in FL.

Absolutely would not recommend this company. What started as an exciting impact window and door…read moreproject turned into a stressful experience filled with installation concerns, unfinished repairs, and poor communication. We dealt with improperly waterproofed window openings, recessed window installs, damaged exterior trim, and unfinished drywall/stucco work. One window was ordered the wrong size and instead of replacing it properly, a 2x4 was added beneath the window and the original sill was reinstalled on top. We had two separate GCs inspect portions of the work who both expressed concerns with the installation quality and waterproofing details. Despite bringing these concerns forward multiple times, the company refused to correct what we believed were installation-related issues.

Raul came by today and gave me very honest information at no charge regarding my sliding glass…read moredoor. Very stand-up guy who saved me a ton of money!

From the owner: Horizon Windows & Doors of USA specializes in high-quality impact windows and doors designed to…read moreprotect homes from severe weather while enhancing their aesthetic appeal. With a focus on durability and energy efficiency, we offer tailored solutions and exceptional customer service. Our experienced team is dedicated to ensuring your home remains safe and stylish, providing peace of mind for homeowners. Choose us for reliable, stylish protection for your home.

They did a wonderful job on my pool patio renovation. Very easy to work with and fair pricing.read more

Just an update. In my review I talked about how my landscaping got tore up in the process of…read moregetting my pavers installed. The team showed up today and fixed everything and once again were very polite and professional . I highly recommend this company!