Great service!!! My wife had an appointment for the next day but the technician was able to fit…read moreher in a day earlier which resulted in my wife not having to fast the entire next day. Thank you to Janice for your help with our issue.

After waiting two months for my appointment, they cancelled the day before with no explanation.read more

I recommend this lab highly. Yesterday was my first visit to this location. Everything went very…read moresmoothly. Marta drew my blood. She is the best phlebotomist I've ever experienced!!!! I donate blood often to the Red Cross and I had blood tests for many years (I'm 67). It is often difficult to do my blood draw because I have rolling veins. Martha did it easily, quickly, on the first try with no pain or jabbing and no bruise!!! She is friendly and highly professional.

This place needs some serious organization. From having someone help people at a kiosk for check in…read moreor better yet get another kiosk. Another thing is a lot of walk ins were seen before people with an appointment. I had to wait 2+ hours to get blood drawn. This facility needs to be ran more appropriately. And there is accessible water in this unit number. I was looking at the elderly waiting with me and it's terrible that there wasn't accessible water. Overall, I do not recommend a place that doesn't take care of its patients, show a little compassion for elderly that are trying to check in on the kiosk. This place is horrendous. I would suggest going to the Quest in Arcadia which has much more workers, bigger facility and you get in and out of there according to your time of appointment. In fact I was seen about 45 minutes before my appointment time.

If I could give negative stars, I would. This was by far the…read moreworst experience I've ever had at a medical facility. The front desk staff is shockingly rude--to every single person in line. The line was out the door, and the receptionist was not only slow but actively hostile, snapping at patients and treating anyone who didn't immediately understand her with open contempt. There was only one phlebotomist drawing blood, and she also seemed overwhelmed and irritated. When I placed my belongings on an empty chair, she snapped at me: "Don't put your things there." This place is disorganized, understaffed, and completely unprofessional. It's a healthcare facility--people come here already stressed or unwell, and the last thing they need is to be treated like a burden. Avoid this location at all costs. Definitely do not let your family members here either. The receptionist was berating customers in multiple languages.

This establishment operates in a traditional manner, as it does not accept reservations. Upon…read morearrival, the receptionist will manually process your insurance card and identification by making photocopies. In contrast, competitors such as Quest and Labcorp offer the convenience of reservations and provide self-service kiosks in their lobbies for scanning insurance and identification cards.

I had trauma from redcross.. they kept poking my veins and gave me biggest bruise. Labcorp made the…read moreblood draw run smoothly. My stars are for the male phlebotimist on friday. (5stars) The male phlebotimist at labcorp was amazing he talked to distracted me from the 6 vials of blood that had to be drawn. Definitely made it less scary. It didnt hurt too much when i got poked either. After 12 hrs, i have 0 bruising. Not even the slightest purple mark. Amazing! He also told me its okay to drink water and black coffee. I thought i couldnt drink or eat anything at all. But i will know for next time so im not dehydrated. I wished i caught his name. This is in the basement. I didnt have an appointment and came in around 12:30 to do blood work. They have kiosks where you check in. There were about 4 or 5 people ahead of me. I was called and the front desk gave me a cup and said you can do it now while you wait. Not knowing what she was talking about.. I told her i didnt think i could poop atm but it was just a urine sample. Bathroom didnt have much towels or toilet paper but at least they had them. After i waited about 20 minutes to get my blood drawn. (-1 star cause i was confused but my brain mightve been off) I couldnt find out where the basement parking was but i was probably on the wrong side. I found the physicians and handicapped parking lot.

Truly terrible experience with unprofessional staff…read more I came on two separate occasions - the first time leaving after arriving at 11:20 and being told they no longer provided urine drug testing after 11 AM. The second time I came, I checked in at 10:30 AM and was told I would be guaranteed to undergo the urine drug testing. At 11 AM, a staff member announced that they were no longer guaranteeing drug tests, and that if we wanted to wait it would be another two hours. Three hours later, I was finally seen, which was incredibly inconvenient as I was nursing/pumping and staff failed to provide a place for me to do so. On top of all of this, two staff members were in the back gossiping about patients that had come and gone at a very loud level. They were so loud to the point where the front desk staff had to go back and tell the employees that they were being heard. I hope to never be back here ever again...

A trip to Urgent Care is rarely a time of joy or happiness. We are often at our most vulnerable…read more The strong and reliable staff at Advanced Urgent Care are exactly what you need. Office Manager, Marina actually felt invested in making sure that I was looked after. Provider Jessica offered some solid advice that I hadn't previously received from a practitioner... I know if you reading reviews of Urgent Care places you must be in a tight spot. Put your mind at ease and get to Advanced Urgent Care.

I had an excellent experience here today during what was honestly one of the worst pain episodes…read moreI've dealt with. I came in with severe thoracic/scapular pain that had escalated to the point where I was struggling to think clearly or function normally, and the staff treated me with professionalism, urgency, and compassion from start to finish. As a new patient, check in was quick and straightforward. The gentleman at reception was courteous, thorough, and efficient, and I was brought back within about 15 minutes. Vitals and history were taken promptly and professionally, and I did not wait long before the provider came in. What stood out most to me was how the provider communicated. I'm a critical care nurse, and she treated me both as a patient and as a fellow healthcare professional. She listened carefully, asked appropriate questions, explained the plan clearly, and genuinely heard my concerns and suggestions. The treatment plan was thoughtful and appropriate for the level of pain I was experiencing. She had already planned Toradol and Decadron injections, which helped significantly, and when I later asked about adding Flexeril for the muscle spasm component, she was receptive and quickly addressed it. The gentleman who administered the injections was also personable, professional, and genuinely skilled. Two glute injections and honestly some of the smoothest IM shots I've had. Most importantly, I left feeling heard, respected, and substantially better. Within about 30 minutes my pain level had dropped dramatically and I finally felt like I could think clearly again. Healthcare workers remember places that treat patients well when they are vulnerable, and this clinic absolutely earned my trust. They've gained a returning patient if I ever need urgent care again.

If I can give 10 stars I well do it cause of Norma she is the best me and my family always we…read morewant her to take care of us thank you Norma you are the best

Do not go to this location The workers are rude…read more Sit here watching them being unhelpful to especially elderly Do not help just tells people to sit and wait & by deflecting just push off people by saying it's a long wait & you can tell they have no motivation to keep it moving along Other locations they keep it moving Here they just have the mindset to work slow because they are clocked in & don't care to keep it moving

Permanently closed. Called to verify. They are now at 925 S Garfield Alhambra. Across the street.read more

I found this place because the Sun Clinical @ 925 S Garfield Ave Alhambra about only 1-2 minutes…read moreaway from it was closed for lunch from 12p - 1p, and they had a sign out saying this location was open though and that the lunchtime of this location would be 1p - 2p. So it still being 12:30p I rushed over to this location and they were thankfully still there. Super fast and easy experience, friendly lady in the front who drew my labs. As long as you bring your ID and your insurance card and hand it over you're ready to go. An abundance of parking both outside @ ground level and in a lower structure as well, the entrance might be hard to see since it's kind of tucked away in the back but I posted it in one of the pics in my review. Good experience and helped me save time today when the other place nearby was closed for lunch

This Quest is in the same building as my doctor's office and near my house, so it's my preferred…read morelocation when I need to have blood tests done. They are even open on Saturdays, which is convenient. There used to be someone that worked at the front desk and would check you in but that is no longer the case. Instead, you check in at one of the kiosks. I also recommend making an appointment in advance as walk-in appointments are hard to get and the wait will be long. The Phlebotomist that drew my blood on my recent visit was a darling lady named Martha. She was so friendly. Saying "Hi" to everyone and engaging me with fun conversation to keep my mind off having my blood drawn, which I hate. If it were possible to request her each time I would. I was surprised that my results were ready the next day and like that I can review them online.

I had an 08:40 scheduled appointment. Arrived a bit early and the waiting room was full, no…read moreseating available. My only purpose was to drop something off. There is no wait room staff. Why did I have to wait an hour to hand your staffer my test? There was another patient who had been waiting since 07:30. They were very upset, and talking aloud complaining. There were patients having conversations on their phone. Go outside and complete your call. Have a staff in the lobby, who can be of assistance. Having to wait for over an hour for a scheduled appointment is absurd. Quest over books appointments. DO BETTER!

The parking lot for this building is huge and can be confusing, with so many buildings that it's…read moreeasy to lose your bearings. I actually called the office to make sure I wouldn't get lost, and the receptionist who answered was incredibly sweet and reassuring. She even tried to help guide me to the right place. The office is located on the third floor in Suite 303. Once you walk in, you simply check in if you have an appointment and then take a seat. I waited about 15 minutes before being called, which wasn't bad. The person who did my blood work was very kind and gentle. The facility itself is quite cold, so I recommend bringing a jacket. Other than that, the whole process was smooth and easy, and my results came back within a day. I really appreciate that you can check your results online and that they provide clear explanations for each value with a color-coded sliding scale--it makes everything very easy to understand. Overall, this location is so much better than the one in Alhambra, which was always a mess. From now on, I'll definitely be coming here instead.

Terribly unorganized. Don't bother making appointment you will be waiting in a tiny crowded waiting…read moreroom over an hour even with one. The man in the front with the long hair was rude and dismissive with several people asking questions when I was there on 5/8/26. Patient care requires compassion & sympathy, they DGAF. Take your business elsewhere.

I do not understand the plethora of negative reviews. I've never been treated with anything but…read morekindness and professionalism at this location. Employees are friendly and welcoming. I'm wondering how many of the complainers are those who didn't make appointments and had to wait an extra long time or perhaps have confused this location with another. I've been coming here for over ten years. Never an issue. Thank you to Quest Staff. Know that you really are appreciated.

Another facility did not allow me to get my labs done and went here solely on a walk in. I was seen…read morein less than 20 mins. Sarah I believe was my phlebotomist and she was awesome. She was friendly, funny & made the experience very easy and quick.