If I can give 10 stars I well do it cause of Norma she is the best me and my family always we want her to take care of us thank you Norma you are the best read more

Do not go to this location The workers are rude Sit here watching them being unhelpful to especially elderly Do not help just tells people to sit and wait & by deflecting just push off people by saying it's a long wait & you can tell they have no motivation to keep it moving along Other locations they keep it moving Here they just have the mindset to work slow because they are clocked in & don't care to keep it moving read more

Rude staff, a check in system that doesn't work properly... only come here if you have a full day to wait on an empty stomach.

Had an appt for 10:15, my blood was drawn 45 minutes later. Really? A 45-minute wait WITH an appointment?! Not to mention that the phlebotomist left a huge, dark bruise on my arm. I've never had a good experience at this place... DO BETTER! read more

I've been here several times lately. Today the wait without an appointment was 2:15. Usually it's more like an hour. What sets this location apart for me is that everyone working here seems really unhappy to be there. No smiles, just stoic faces trying to get through their day. It must be a horrible place to work. I've had better luck at Alessandro. People are friendlier, although the wait there can also be horrible. They seem to release appts sometimes late in the day, so if it's bad when you go in, you can check later and there may be something. read more

A two week wait for an appointment? Are you freaking kidding me?!? And the one at Walgreens is worse!! What kind of medical care is this? What about people who need urgent labs? They're just supposed to walk in and HOPE they can get their labs done? Totally unacceptable. Sending a strongly worded email to the California State Board of Health. read more

I've used this Labcorp at least a couple dozen times in the last few years. I did again this morning. The people who take my blood are always highly professional and usually also appropriately friendly. The unpredictable part is the wait time. Even with an appointment, sometimes I've had to wait more than 15 minutes. At other times the wait is minimal. This morning after checking in I waited maybe 5 minutes max. Luy checked me in today and drew my blood. He is always quite friendly and does a great job with the blood work too. So I'm giving Labcorp on Green St. five stars for my experience today. If I were going to an average ranking, it would be a 3 or 4, having mainly to do with wait times. read more

Happened to be in the Pasadena area and thankfully they had a Labcorp close by. Needed to get some lab work done that I just didn't make time for. They opened up early in the morning. Found plenty of free street parking. Took the elevator up to the 2nd floor and did the easy self-check in. Waited for only a few minutes in the waiting area before I was called up to the registration desk to provide my lab paperwork. There was only one other person waiting ahead of me. After I gave my paperwork, the lab tech was ready for me. Everything looked clean. Very friendly technician and did a great job drawing up my blood quickly. Hardly felt a thing. Back in my car and off to do more errands! Quick and easy service. read more

Labcorp - Laboratory Testing Near Me - Pasadena, California

So, in the continuing saga of the ever-growing bruise from my January 31st blood draw, this will be the final image of my elbow. Clearly, no reply from corporate and dare I wonder if this is the reason my results that were promised on Tuesday have not been shared? read more

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Just want to thank you for creating a convenient, professional and friendly experience! This was my first time to a LabCorp facility and definitely won't be my last. I've used your main competitor in the past and it was a MISERABLE experience ALL around and EVERY time. You've obviously cultivated a very different atmosphere in your labs and it shows. Scheduling was so easy online, checked in from my phone when I got there at my appt time and was seen in 2 minutes. Whole process took less than 5 minutes and was a pleasure. read more

Staff very friendly and knowledgeable. They are running like a well oiled machine. Shika is very good in taking blood from very fine veins.

Second time at this location. First time was ok. As a diabetic fasting for the bloodwork it was challenging and I thought I would have to have a glucose gel pack before my "fasting " appointment less I risk fainting. This morning, waited an hour WITH AN APPOINTMENT!!! When finally seen, took less than 5 minutes for a 7 vial draw. Horribly run location. read more

I will NEVER go to ANY labcorp again, I DO NOT care if it is in my doctor's IPA group. I called my insurance grievance dept and got an override to go back to using Quest. Like the other reviews say- Stay away from this clown show here on Green street. But the other locations arent much better. Labcorp is unreliable in their results and they have the worst customer/patient service. So glad someone told me that I can file a grievance with my insurance and request an override so I dont have to go to labcorp at all anymore. Keyword is access of quality patient care. read more

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Twice a year I bring my daughters here for bloodwork because it's the closest to our house and every year -- with an appointment -- we wait an hour. It's ABSURD. We're here now and it's been an hour since we checked in. And people who checked in after us have been taken to have their blood drawn. There's no excuse: either you can take the appointments or you can't. If it's a staffing issue, then figure it out by managing personnel better. It's not rocket science. read more

Absolutely ZERO privacy. Uncomfortably tiny waiting room but whatever They made me check in and show my ID/Insurance at the kiosk only to ask for it again at the desk..so then what was the point of the kiosk? As I made eye contact with patients in the waiting room while getting my blood drawn in "Room 4", I couldn't help but feel like entertainment for everyone. Surely this setup wasn't intentional..? Thankfully I didn't get Room 2, directly in front of the waiting room. Without a door or hospital curtains to shield me disrobing, I had to sit there suffering in silence as men my fathers age ogled at me the entire time! When I brought it up to the staff, he said, "oh really?? That's not good." Service provider wasn't gentle with me either, I can tell she was rushing to move on to the next person. I do not suggest coming here. If I could give them 0 stars, I would. Update: Also irked that they call your name out-loud to everyone, at the top of their lungs. Now this wouldn't be such a big deal if they did a better job at attempting to be discreet about why you're visiting. It's deplorable that the entire waiting room can hear "Susie Joe" and the service provider talking about how she came in for an STD test, has high blood pressure, etc. We might as well had been in the room with them! read more

Labcorp - Room 4 - Laboratory Testing Near Me - Pasadena, California

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If you do a walk in, expect to wait at least one hour minimum because they have an insane backlog of patients.

Perpetually understaffed. It's not the workers' fault but if you walk in the door be prepared for an hour+ wait. I'm writing this review as I sit in the back where I've been seated for about 20 minutes AFTER having my name called and still waiting for someone to talk to me. Labcorp locations are all like this... read more

There is no privacy or discretion in the Green St office. One has to check in at a kiosk, which many struggle to use. There is no one to assist with the kiosk. Then everyone sits, jammed in the waiting room with their specimens to drop off. It is humiliating. I called to ask if there is a better method but they don't answer the phone nor do they return messages. read more

Just went here to get my measles titers checked. It was clean, staff were efficient and friendly, check in was easy, and there was no wait I was served at my appointment time. The technician that took the blood sample was great, the blood draw was painless and no bruising afterwards. Results came the following day. read more

Was looking for a quick bite and stumbled on Nori & Rice that just opened up. The service was quick and the food was delicious, especially the pineapple yuzu drink! I got the teriyaki chicken onigiri and was really impressed with the flavor, size and quality. Give this place a try! read more

Find a better lab immediately . This particular office is incredibly disorganized and the receptionist has terrible bedside manner, I watched for over an hour as she rudely directed any and every incoming patient to check-in before speaking with her. Despite the "check-in" instructions I listened to her tell a patient she was "in the middle of something" and could not attend the patient. This place is terrible, find a better lab. read more

Never scheduling an appointment at this lab Corp ever again. I had my appointment scheduled a month in advance, and when I show up to my appointment it's CLOSED! I need to get my tests done before the year for my employee wellness check so I can get discounted health insurance since my organization makes us pay a large portion. I put my trust in these people before I leave town, and now I'm strapped for time waiting over an hour at another lab Corp without an appointment since the Green St location screwed me over. They never notified me of their closure , which would have been the right thing to do. Shame on you! read more

Labcorp - Rude. Never notified and I had a SCHEDULED appointment. Now I was directed to another lab Corp waiting over an hour now... - Laboratory Testing Near Me - Pasadena, California

I was referred to this location specifically by the Alhambra location for a urine test. Got there and the receptionist was EXTREMELY rude. First she told me they don't do them there and that it was my fault because I must have not heard the correct location, which was not the case. I made a comment about how I was referred since I missed the Alhambra's cut off by a short time and that I just wanted to take a quick test. She scolded me, loudly, about it "taking a long time and it's not a simple procedure." Whatever. If you work in customer service just be friendly or get another line of work. Plus the place was PACKED. Easily would have been a 2 hour wait. The Alhambra location, on the other hand - yes, it was my fault because I missed the cut off, but they were super friendly and helpful. Plus their waiting room wasn't packed at all. Drive the 20 minutes - it's worth it. read more

Make an appointment! I showed up 10 minutes early and contacted them while I waited in my car. They texted back five minutes before my appointment. It's very clean inside. Very fast. Christina drew my blood and she did a great job. I was out by 2 PM. Which was my appointment time. read more

Labcorp - Clean and clear. - Laboratory Testing Near Me - Pasadena, California

Shikha drew my blood and she was kind and gentle and had a good sense of humor. I'm usually scared of blood draws, but she really made it easy for me. I was in and out in no time. And the front desk was great, and the check in was seamless. So easy. This is so much better than Quest Labs. Oh and the office was very pleasant, really quite lovely with good,CALMING art on the walls. read more

I've been here 5-6 times over the past few years and every time the service has been exceptional. It's easy to make an appointment, easy to check in, and with my afternoon appointments I never wait more than 5-10 minutes before being seen. The facility is super clean. The best part is the staff though, they are all super friendly and welcoming and put my anxiety at ease. I have been to a LOT of blood testing facilities and this one is by far the best in my opinion. read more

Labcorp on Green Street in Pasadena is a zoo. I waited 2 1/2 hours to be called after I checked in, and then they paged me and told me that I had to wait an hour more to be seen. Do not go to this lab. IT IS A ZOO! read more

Their check-in system is incompetent. They tell you to use the check-in kiosk, but if you do it will count you as a walk in even if you have an appointment. Their website, the signs on the doors, and the kiosk itself all ask you to wait outside once you have checked in and wait for a text. Except when it is your time they just call you name out in the office, and skip you if you are not there. You have to go up to the desk and talk to them, or you may just get ignored. The phlebotomist was great. read more

This place is terrible. Long wait and they messed up my moms test. They only took one vial and she needed many. We ended up missing a biopsy because of it. They said they needed the results. This is by far the least friendly and helpful as well. The women working the front desk are terrible read more

I absolutely hate getting blood drawn and was dreading going to Labcorp to do it. I've now had two blood draws at this location and both times were painless, quick and totally tolerable. Scheduling, check-in and the draws were all easy and I was in and out in less than 10 minutes both times. Don't let the not-so-great reviews scare you. read more

Went in for a test that they said I cannot do because I did not prepare for it. I researched about it and it says that you can take the test if you stopped taking the medicine at least 3days before. All the studies supported that, and they still insisted that they are the only ones who have that policy and that I needed to come back regardless if I told them that i can't not have that medicine for too long. The front desk ladies were snob and rude and raising their eyebrows on me. And i can hear how they talk to the elderly patients so rudely. I DO NOT RECOMMEND THIS PLACE to anyone. Wasted my time going here. read more

This is a fantastic location. I was there this morning and got in and out fast and w great service. I see reviews about long wait times and since I've 'cracked the code' here are suggestions: 1) Make an appointment. If you don't, you'll wait behind whoever else failed to plan in time to make an appointment. Just like you. 2) When you check in at the kiosk, have the code they send you ALREADY PULLED UP on your phone. Scan the code and it immediately takes you to a few confirming questions and you can get this done in under a minute. And yes, you have to press 'continue' to continue to the next page. 3) If you don't have a phone and thus a code, have your ID and your insurance cards/numbers IN YOUR HAND BEFORE you approach the kiosk. Come on, people! I wanted behind people checking in and they got to the kiosk and then were fumbling through purses and backpacks. What should have taken under a min literally took 5-7 mins. THIS is why the wait is so long. It's the patients, not the staff! read more

I visited the Green Street location on June 1, 2022. - The wait time was too long, we checked in around 9:40 am and were done at 11:30 am - I was there for my 10 year old daughter who is very, very scared of blood and needles. When we were getting registered the phlebotomist, who's name was Chrisine came to the register and started casually discussing with her colleague that she needs help because something happened and "blood is squirting all over the room". My daughter was almost ready to faint. I nicely and jokingly told her that maybe they shouldn't discuss that kind of situations in front of the patients (and I didn't even said 'children', which is making it worse), and explained that my daughter is really afraid of blood, and she just replied that it's their usual everyday conversation.  - We had to wait for over an hour after this and my daughter was nauseous and said she couldn't stop picturing the squirting blood all over the room.  - When I came back an hour later to check if it was our turn, the same person, Christine told us it's not time yet and that they would text me, and at that same moment her colleague called my daughter's name - After my daughter was called she had to wait for another 30 minutes inside for her blood to be drawn, everyone was going on breaks and Christine was just doing other patients' paperwork. I also explained earlier that my daughter was fasting and nauseous but nothing seemed to convince her to try to help us faster. I was really trying to avoid conflict so I don't make it even more stressful for my daughter. 20 minutes later I asked her once again what we were waiting for and she replied "for me to finish some paperwork".  -Later, one of the other phlebotomists came back from her break and drew my daughter's blood. She was very professional and encouraging, and helped us in a few minutes.  I have been visiting the Green Street Pasadena location for several years and all our blood work has gone by smoothly and I was happy with the service. I have also been helped several times by Christine before and never had complaints. Normally, when I receive bad service I would just forget about it or be too lazy to take any action. But this time, I took my time to write this review because my daughter had an extremely stressful experience and Christine was treating her as if she was just being silly, and me, like I was being annoying and inappropriate. read more

I brought my 6 year old daughter today for a blood test. The wait was short before being seen. Raymond attended us.Once my daughter sat in the chair she started to cry Raymond was speaking to my daughter and her stuffed bunny to comfort her. My daughter being unsteady she sat on my lap she started to cry before the blood was drawn but Raymond calmed her down before actually withdrawing the blood. I'm really amazed at how fast he withdrew her blood. He inserted the needle and she did not cry or notice. He even did a count down with her before removing the needle. I'm very happy to have picked this location. I will definitely be returning for any future blood work. Parking either on green street or Cordova read more

The staff was very professional and efficient. I also like the private stations. Parking was also very reasonably priced. I'm giving a 1 star review due to the bathroom situation. Bathroom toilet seat was dusty and had pubic hairs. It was obvious it had not been cleaned in a minute. I know the lab is located in an old building, but the bathroom can use an upgrade or at the very least some elbow grease and lots of vinegar and/or bleach. Plus the person using the bathroom before me did not bother to wash his hands. Sadly, last visit to this place. Gross! read more

Arrived at 835am for 945 confirmed appointment. Was told they are only working on 8am appts now. Checked in and went back to my office. At 853am recd txt that they are ready for me. I come back and it is now 906 and still waiting. This is after 2 txts and 1 email confirming my appt. read more

4 people waiting. It has been an hour with only one person being seen. No help. No wonder this place has bad reviews.

Divine and Rose were absolutely amazing. Went above and beyond for me and my seven year old son. Did not know that a pleasurable blood work experience was possible and these two lovely ladies made it so. I cannot recommend this LabCorp and these two wonderful front line heroines in particular!!! I normally dread lab work and this experience was great!!! read more

AMAZING EXPERIENCE. The office is clean and had plenty of chairs (although all were empty) for waiting. The office is open and transparent (UNLIKE others-- QUEST) in what was taking place and that everyone was busy working (UNLIKE others--- QUEST DIAGNOSTICS). Anyhow, the moment I walked in and was greeted by a very friendly person named Raymond. I had already signed in on my phone when I parked, so all I needed to do was wait for my name to be called, which it was within 3 minutes of my arrival. I was taken back to a private area and my blood was easily and painlessly retrieved by Raymond. He is personable and smart, gentle and a great asset to this office. All of the staff that I saw and encountered was friendly and busy helping others (UNLIKE other places, again -- QUEST, sorry to bash but they are seriously the WORST OF THE WORST). I will NEVER go anyplace else to get my labs done. I was in and out within 15 minutes due to the office's level of efficiency, their professionalism and experience. THANK YOU LABCORP!!! read more

If I could give them zero stars, it would be zero. This is such a ridiculous place and not efficient on how they run their operation. I understand I don't have an appointment, but got here at 9am and quoted me an hour wait. It is now 12:20 and waited over 3 hours! I promise I will not be back again. This is not how a business should be ran. They called me in at 11 to check my insurance. This should be done at the beginning instead of waiting 2 hours. And then everyone was served before me. I don't understand how this is fair and equitable. Been in the in the room since 12 noon and blood drawn at 12:25. I'm not a technician but it should not take 25 minutes to draw blood! I am beyond irritated and definitely unacceptable! Never again will I go here. Poorly ran!! read more