Scheduled Labor Muscles for our house move March 11, 2023. They showed up on time with 4 guys in…read morecrew. The (very polite) guys worked hard and were quite efficient loading the rented U-Haul truck. Took them about 6 hours to move the whole house. I'd give them more than 3 stars if it wasn't for some quirks along the way... 1. A rented U-Haul truck is not the sign of a licensed PA mover (see PUC's website) https://www.puc.pa.gov/ 2. All legit movers must have PA license and insurance, if they don't have it, don't use them (they are called "gypsy movers") 3. Don't use anyone who demands money upfront... Another warning flag. Labor Muscles required me to pay 50% down upfront, then charged me the other 50% PLUS $900 extra I didn't agree to! Rather than endure a legal issue we just paid Steve Pentz, the owner... and walked away.

I had Labor Muscles scheduled to help my son move into a 2nd floor apartment this past weekend. I…read morereached out and scheduled with Steve early in the week. I explained that we were moving my son from a bi-level house to a second floor apartment and I am not physically fit enough to really be of any assistance with the heavy furniture that he has. He advised that he would be available for 8 or 9 AM and gave me a verbal proposal for 3 movers, asked for the old address and the new address and an email address. He said he would said an invoice and I would need to give a 50% deposit and the rest would be payable on moving day. No problem, except by Thursday I had never received the invoice. I reached out and he explained that I hadn't provided my email address, but he would send it as soon as I did. My mistake, and I sent it right away. I also asked him for pricing to include a truck, which he verbally provided. I never did get the invoice, so I texted him and advised that at this late date, and with his agreement, I would just pay cash on moving day, which he agreed too. 6AM on moving day I got a text from Steve asking for confirmation that we were still on. I advised that we were. He explained that he was down a truck and with that he would be down a mover, so they would be able to deal with that, but he was dropping his charge accordingly, which I appreciated. 8:30-8:45 rolls around and still no movers. I reach out to Steve and he advises that he won't be there until 10 AM, as he had to get the truck. I accepted this change, but advised that doing the move later would just be hotter (it was unusually hot and humid this past Saturday). He understood, but since I was intent on sticking to the 3 hour window, he did not feel it was going to be a real issue. Then at 8:54 I got a call from Steve cancelling all together as now his second truck broke down. I'm not sure why he wouldn't chose to rent a Uhaul in order to keep his scheduled work, in lieu of cancelling last minute on a customer. I personally find it hard to believe that a mover had trouble with two (2) separate moving trucks in their fleet, and am inclined to think that he decided he didn't want to be bothered. I chose Labor Muscles because of their numerous 5 star reviews, but I am sorry that I did. They were not dependable for me. This could have been an anomoly for this business, but if you absolutely need to know you have a mover that will show, you should keep looking. Luckily, my son had a friend come in from New Jersey (3 hours away) and they were able to get the heavy furniture moved.

Kurtious Moving was super great! The owner is easy to talk with and he explained the details very…read morewell. The crew was outstanding. They were neat, friendly, flexible and experienced. I highly recommend this company.

I'm a disabled medical marijuana patient and they refused to help me after seeing my prescription…read moreon my dresser during the estimate. Very unprofessional

They were very professional. They took great care to wrap and move everything. All three young men…read morewere very polite and very helpful.

From the first phone call to the final bill everything was professional and showed caring and years…read moreof experience. Andrew, 5th generation family, along with Chad, jeff and the rest of the crew were early, polite, and respectful from the moment they came to the house. My mother was in her house for 30 years, so there was plenty to do. They were careful, they were neat, and they were efficient. They had utmost respect for the items being moved and for the people. There was not a moment wasted, there was nothing dropped or abused in the process and it was quick. Estimate was a accurate. If you are moving trust these guys.

I recommend Big Strong Back! Though there were some scheduling hiccups for my 8/1 move, I felt very…read moreappreciative for the ways Eric worked to resolve the issue. Due to a flat tire, the crew coming to pack my van were 2 hours late. A very unfortunate turn of events on the busiest moving day of the year. Though it was out of Eric's hands, at that point I preferred to cancel since the delay significantly changed our plans and it was challenging to pay in the face of that. In response, he still offered complimentary support--personally came by and helped us carry the heaviest of the items for ~30 minutes. This was quite generous and made a huge difference! Upstanding service and trying to do right by people.

Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!

I wanted to support a local business and paid $2500 for the move. It was $2500 too much!!! I was…read moretold 9am, then between 11 and noon. No one showed up until 3:330pm. I was moving to Philadelphia. I was clear when I told them a 2 bedroom apt. and I itemized everything, including 50 boxes. They showed up with 2 guys and the smallest U-haul. Then I was told the boss was showing up with a trailer. Basically, they were unprepared, 6 hours late, my things were treated carefully and my Ethan Allen chest of drawers was seriously damaged with deep gauges and scratches, unrepairable. To top that off, the owner hit on me and asked if I wanted to have drinks with him when he's in Philly!!!!!! No thank you!!! He over promised and under delivered!

HORRENDOUS COMPANY!! We paid a deposit 6 weeks ago for this…read morecompany and the day of the move they DIDN'T HAVE A TRUCK!! My mom confirmed 3 times throughout the week and the day before the move for 10 am and they didn't show up, we call and they say to her "you didn't confirm this morning so we have to get a truck we will be right there" uhmmm how many more confirmations do you need?! So we were waiting and waiting and some lady calls saying they can't get a truck around 12:30 pm and has an attitude with my mom and hangs up on her and lies to her boss Robert the company owner saying we cursed her out which never happened!! They lied and said Uhaul was not open Saturday but what does that matter when you place a deposit 6 weeks in advance for an hour away move and confirm 3 times throughout the week leading up to the move and the day before the move EXCUSES EXCUSES EXCUSES they should have been ready and gotten a truck the day before in advance no ifs, ands, or buts!!! So I Google search Uhaul after hanging up, and they ARE open, so I have to hurry down there and PAY FOR A TRUCK MYSELF!! And all they had was one 15 foot truck available when we paid a deposit with Boss Movers for a 26 foot one, so we then call the owner to send movers please to help atleast and he sends 3 movers to help, by this time it's already 2pm and the people he sent had NO idea what they were doing one had boots on that didn't even have laces in them and were flopping all over, and he kept holding his back like he was in pain after moving ONE TV entertainment stand. WHAT A JOKE!! If my brother and father weren't there to help they would have broken atleast 3 big furniture items of ours because they are not storng enough to handle them even with a hand cart, then when the first truckload was unpacked we tipped the workers each $100 and just tell them to leave so we can do the rest ourselves. They did not even deserve the tip because they were so lost smh, and then the owner has them wait outside our new home at this time around 6pm now and demand money from us, harassing us and then THREATEN TO SHOOT US!! So I had to call the police, and then the owner talked to my mom SO VILE over the phone, threatened to slice her and steal our stuff and a bunch of disgusting language I can't even comprehend, he NEVER apologized for not getting a truck and breaking the contract on his end and he SHOWS UP to our home yelling demanding money! The cops show up and explain we don't have to pay them BECAUSE THEY BROKE THE CONTRACT and then they finally left. I have NEVER in my life dealt with such an unprofessional company and group of people, and they all look like and ACT like drug addicts!!! If you have to threaten people for money and harass and extort them IT'S NOT A GOOD LOOK AND CLEARLY UNPROFESSIONAL. Also one of the girls they sent to drive the movers (because they all don't have licenses) had slippers on and her stomach was hanging out of her stained shirt and her tits were hanging over her bra put of the top of the shirt, how DISGUSTING to have workers present themselves in such a manner!! Then harass and extort people outside of their new home for money when they had just gotten a cash tip and DO NOT get paid because they broke the contract. Whoever Robert the owner is has no idea what he is doing and has traumatized our family and made this whole weekend a nightmare. We have taken 4 trips back and forth now with the uhaul I paid for and still aren't done. DO NOT ever hire this company they DO NOT deserve any business. If I could give them zero stars or a negative amount of stars I would. My whole family still is furious because we hired these people for a reason, we really needed the help my mom and dad are disabled and cannot be moving huge heavy items and Boss Movers COMPLETELY screwed up and did not do their job!!! They aren't a company at all!! They don't even have their own moving trucks then LIE to their customers and say Uhaul is closed so they can't get trucks then try to threaten and endanger your lives for their payments after they don't do the job, probably because they need drug money they all were a mess of a group of people. Just disgusting and horrendous company, customer service, and owner period. DO NOT USE THEM use Roans Movers or do it yourself and save yourself a nightmare. They should all be completely ASHAMED of themselves!!!

We have used the company 4 times and they always have the best pricing and are very fast and…read moreefficient. I recommend this company for your moving needs.

We used BDM - Best Darn Movers to downsize my parents from Bradford County, PA to Luzerne County…read more Joel was accommodating with scheduling and sent an amazing crew of 2 and a truck. The crew was polite and caring of our items and truly went above and beyond on a hot day. Joel customer service was top notch and pricing was more fair than bigger moving companies. Always try to shop local. Would definitely recommend and use again!

Only business to respond. Very prompt. Very professional. Showed up with full team. All were very…read morefriendly and helpful. I would highly recommend this team.

I had a very mixed experience. In short, I strongly advise choosing someone else if you need…read morepacking done. But if you just need boxes loaded and unloaded, and you don't mind supervising them, they were courteous, willing to follow instructions, and available fast. Politeness/courtesy: 10/10. Loading the truck: 9/10. Packing: 1/10, terrible. (Company sent completely untrained packers, they'd never packed before. They were trying, but didn't even know to put paper fill on the bottom or top of boxes, they were putting glasses sideways with heavier dishes on top, the works. I ended up largely packing myself.) Unloading: 7/10. (Several boxes were marked "top only," but they put in the boxes any which way so the labels weren't visible, and started stacking some boxes on "top only" ones. However, once I mentioned it, they did follow my instructions from then on. I think they were just inexperienced.) Ease of scheduling/availability: 10/10. (They were available same day.) I will say, this was an urgent job, so I knew to have lower expectations. But it's going too far for the company to send out packers with zero training for the job.

A lot of great things to say about my experience with Zip to Zip Moving. They called ahead to let…read moreme know to finish any preperations and I was able to get everything ready. We walked through all of the rooms and items that were moving and was fast and effecient. When we arrived at the new home we did the same and walked through the new home and designated what items go to which room. It was a long day but the movers made it a all the better. I would recommend them and use them again if we need to move.

Arsen and his crew were professional, courteous and very helpful managing our move. They were very…read moreprompt and quick to get started in high heat. Good value for the money

They are the best. Highly professional, very careful with your possessions, and genuinely nice…read morefolks. Can't say enough good things about this moving company!

Minute Man Movers did an incredible job moving me to my home. They accommodated the day I needed…read moreto move; showed up ten minutes early; reviewed everything that was needed to be moved; and worked expeditiously while respecting my belongings. Upon arrival to the new location everything was unloaded and set up, again very quickly but without any issues -- they were so very careful. One thing they did, something I thought was unusual, they walked with me through each room to determine if everything was in place and how I wanted it. After my final approval, we sat down and went through the charges and received the invoice. I thought the cost was very fair and less than I expected. Moving is a major stressor and Minute Man Movers made it easier for me.