They did a great job and were polite, respectful and very neat. The communication was excellent. I…read moregot a new screen porch , siding , and custom steps. From Beth in the office to Brandon and Kevin on oversite as well as crew guys , I was very pleased.

I called to ask a question. The call was answered by a rude and abrupt woman. If this is their idea…read moreof customer service I would avoid them.

The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.

DO NOT CALL---Terrible. Job not done when scheduled, it was contracted out to Spanish speaker…read morepainter, only 1 painter to paint garage and 2 outside decks. Painter did a good job painting garage, but took him all day. I had to move my things myself, including when it started pouring rain, painter left my things in drive-way and left when he was done. Kelly-so unprofessional, he was over 1 hour late for estimate apt, he will not return phone calls/text, he comes up with excuses to put job off for 3 weeks. Would not recommend, have told neighbors in this new development not to call this company as well as sale agents. Also contacted better business bureau since Kelly offered $100 off for being late, but only did $50.00 -Update-Kelly contacted me and did give me $100 off job, offered 100% full refund and paint 2 patio decks for free if I removed this review. I am not going to remove this review. I am providing my review so other customer can make an informed decision. As to date, Kelly has not cashed my check. I declined offer to have decks painted by his company

I sought out quotes to paint the interior of my 1400 sq. ft. townhouse and Orange Elephant was…read morerecommended by the friend of a coworker. From start to finish Chris was communicative, friendly, and thorough. I've said this one hundred times, but the meeting with the paint consultant was a game changer for me. Being able to narrow down my vision until we got the colors just right was awesome. And Chris ensured I was happy with EVERYTHING before calling the project completed. He even replaced my doorstops! Overall I am very pleased with how they conduct business and the fact they stand behind their work.

I called about a cleaning, and Dave also talked to me about the benefits of getting gutter guards…read morein the long run. Ultimately what he was saying made sense, and the service estimate was a fair price, so I opted to get the gutter guards with the cleaning and I am extremely happy with how it all turned out. Dave and Ki did the install and even helped with fixing some issues with support on gutters that I had not even been aware of, and didn't even charge me extra for this. They did quality and quick work, and left me informed as to what was going on with things each step of the way. One of the things that is most important to me is honesty and transparency, and I strongly felt that is what I got from the team here. I will certainly be returning to them for any of my future gutter needs.

Requested an estimate for downspouts installed and the rep came out and just focused on selling us…read morea 7k system of new gutters (despite our current gutters being a year old and fully functional).

Paving Professionals did a fantastic job on repaving my driveway and parking pad area. They came…read moreout and did a thorough review with me, taking time to explain all the steps, and provided a price well in line with other estimates I had already received. The next Monday morning a full crew was onsite and was able to complete the entire job in a single day. Cleanup was outstanding. A later follow up email by their office manager gave me a chance to note a small problem with one spot on the driveway that was uncovered after a few weeks. This was immediately addressed by Tony and the crew. I highly recommended this company for their quality, cost, and attention to details, and outstanding customer service.

As good as it gets. Dan Cavanaugh was as helpful and above…read moreand beyond throughout the process as you could ever ask. Dan helped with every step of getting a new roof and even helped to attach my boat to a new hitch after we met. Most importantly the roof was completed quickly and painlessly. Do yourself a favor a get these guys on the job ASAP.

Recently had a roof replaced by snow over Contracting. Job was very professionally done on time and…read moreclean up with thorough. They work seamlessly with our insurance company and it could not have gone smoother very happy customers.

CYB not only built our shed in one day, they also demolished and removed our old metal shed…read morecompletely before building the new wooden shed. The staff at CYB was friendly, helpful, and very professional. It has been almost a year and we don't know why we waited so long to get this done! Thanks Rob and "company" for a job well done.

CYB did an exceptional job constructing our 12x16 shed. The office staff was very helpful getting…read moreall of the permits pulled and were very prompt in responding to questions. The owner Rob was on the job site assisting with construction and was a pleasure to work with. The crew finished ahead of schedule and even showed up on a Saturday to work. Anyone considering a solid shed should reach out to Carolina Yard Barns.

The team is prompt and very professional. They did a great job replacing my roof in Cary.read more

I requested a new roof from Roof Puppy. Mr. John Wood walked through the process, assisted me in…read moredealing with my insurance company and completed the project on time. Aside from the new and fantastic 'Coastal Granite' shingles installed, I could not even tell they were at my home. Excellent customer service and installation. David R.