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    Pro-Built Construction

    4.5 (8 reviews)
    Closed 8:00 am - 3:00 pm

    Services - Pro-Built Construction

    Construction design services

    Deck construction

    New room addition

    Pro-Built Construction Photos

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    5 years ago

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    4 years ago

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    6 years ago

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    10 years ago

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    13 years ago

    The owner does not return emails or phone calls. I left detailed messages on both his web site and voicemail and never received a response.

    Business owner information

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    Nick O.

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    12 years ago

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    Patio Enclosures

    Patio Enclosures

    1.7
    (6 reviews)

    The product is good.  The installers are all subcontractors.  We did not become aware of this until…read morewell after our disastrous installation.  Some of their subcontractors are very good and some are bad.  We unfortunately had a very bad experience.  The 2 member installation team we had left our house after about 3 hours on the second day with the project not completed.  We were not home at the time. Patio Enclosures called us and told us the project was complete.  When my wife got home, she found 2 of the 4 doors would not close or latch, none of the doors would move smoothly on the tracks. There were metal shavings all over the floor and under the clear sealant/caulk they applied around the perimeter of the floor.  Many of the pieces were scratched.  The screens were loose and damaged in several places.  Two trim pieces had the paint scraped off and were down to bare metal.  The trim pieces at the bottom were installed incorrectly and looked terrible. They also just threw their debris in my yard and did not pick it up. I contacted my sales rep and Gavin, the Operations Administrator, to complain.  Gavin told me he would be sending out a supervisor named Ricardo. Ricardo arrived and told me the team that did the install was one of their better teams.  He went on to say this was partially my fault for not being home.  He explained that had I been home, they would have finished and done a better job.  WHAT??  He agreed to replace 1 screen door, one handle, and made arrangements to have a new team come out on Saturday to complete the job and fix the issues. Saturday morning a supervisor named Dave (very good) showed up along with the original team.  I called Ricardo and reminded him our deal was that a new team was to come out. He said if I wanted the job finished, that would be the team to do it.  I refused.  He said he would not argue with me. If I wanted it done, I had to let them do it.  I refused and told them to get off of my property.  Ricardo tried to force me into using the same people that botched the job the first time.  Dave did about an hour's worth of work and fixed several issues.  Dave, who is an employee of Patio Enclosures, informed me that Ricardo was not able to make any decisions for Patio Enclosures as he was just a subcontractor.  I found out later he was actually the owner of RZG, the subcontractor who's team did the poor install that left the job unfinished but claimed it was complete.  I called Tim, the local manager, Monday, to complain.  He told me one of Ricardo's install team members had been terminated and the other disciplined per his request.  Remember, this was one of their best teams according to Ricardo.   For the next week a couple more miscommunications.  I then escalated to Jordan who oversees North and South Carolina.  To my surprise, he had not been informed about much of what had happened and was very disappointed to hear about it. He was very apologetic and assured me he would resolve all issues to my satisfaction. My sunroom was finally completed due solely to Dave of Patio Enclosures personally supervising a second team of installers and instructing them on how to do parts of the install.  Without Dave we would still have issues. Regarding my personal experience with Ricardo, the owner of RZG, their contracted installer, I found him to be rude and very unprofessional, amongst other things.  His first team of installers did a very poor job and left the job incomplete, hence the reason one was terminated and the other disciplined.  Two of my neighbors had different installers assigned to their projects and their installers did a great job.  They did not have a single issue.   Regarding my experience with Patio Enclosures, some good and some bad.  Dave is excellent.  The product is good. They seem to have some internal miscommunication issues going on and I question their selection and oversight of subcontractors.  I cannot understand how they can allow a subcontractor to treat a customer of theirs so poorly and behave so unprofessionally.

    They sell you a beautiful picture but in reality you get rescheduled many times, contractor put up…read morewhat was sent to them by the company. Most of ours was caulking and this is the finish look. Person was suppose to come back to install electrical for our AC unit but never showed up and installation manager hasn't responded. They take your money and you have to wait to get things done.

    Four Seasons Sunrooms of Raleigh

    Four Seasons Sunrooms of Raleigh

    1.0
    (5 reviews)

    Common theme here with Four Season Sunrooms of Raleigh…read more Bob Gustavson came to our house and we signed a contract on 12/14/2024 for a Four Season Sunroom and a deck. Bob explained that the work should commence in April of 2025 and be completed by end of April 2025. Total job of $65K (10x18 deck and about 13x15 sunroom, just for reference in case anyone wants to know) $18K down payment. Initial framing and demolition started relatively on-time on April 14, 2025. (The workers left the job site a mess, concrete junks left out, 6 full concrete bags left in the driveway on a pallet, dirt piles left in yard that as of June 28th has still yet to be cleaned-up. Grass is now grown over the dirt piles.) End of April came and that is when the delays, lies and excuses began. Upon inquiry to Bob Gustavson, I was given excuse after excuse. Turns out at the end of April, the material for the sunroom had not yet even been ordered?? Another 3-4 weeks. Throughout the month of May no activity was done on the project. Despite continued calls to Bob and empty promises and continued convenient excuses of "rain" is causing delays. We are still (as of June 28th) wondering if the sunroom portion of our project has even been delivered. We continue to be lied to and hearing Bob say that the workers will come out and once they start, the project will be completed in two weeks. Friday, June 6th, Bob tells me the workers will come out first thing Monday morning June 9th. The workers come out on Monday, work for about 1 hour and then leave and do not see them for the rest of the week. You can see from pictures, when the workers started the deck, they took off the siding and now the house is exposed to the elements. Very shoddy work The week of June 23rd, the workers finally come out to start the deck (which should have been the easiest part of the project) and to our astonishment and my wife's disdain, the wrong Trex decking was put down. We had ordered the Biscayne (which was a higher quality product) and Bob Gustavson took it upon himself to order and install the Pebble Grey (two graded lower quality) When we questioned Bob about why the wrong Trex decking was installed he claimed the other color was no longer available. I called Trex and that was a lie, it is readily available. So Bob took it upon himself without consulting with us to install inferior product. The product we chose was written into our contract. So right there, that is the kind of person you are dealing with if you contract with Bob Gustavson and Four Seasons Sunrooms of Raleigh. Bob offered a "discount" for the decking debacle, but it was a low ball offer to try and appease us. Not acceptable. Buyer beware when dealing with Bob Gustavson and Four Seasons Sunrooms of Raleigh. It is obvious that this company has some cash flow issues. Hence the reasons for the constant delays, they cannot work because they need to wait and get money from another client to finish jobs. Bob even admitted to me via text at 12:59pm on Friday, June 27th that "I'm Broke I can't afford it" when asked for a larger discount in regards to the Trex decking debacle. As of this review, the sunroom is not complete, the deck is not complete the yard is a mess.

    Do NOT contract with this company. They take your deposit and never do the work. They then cut off…read moreall communication.

    Structurally Speaking

    Structurally Speaking

    3.2
    (6 reviews)

    New deck install by Structurally Speaking - Many years ago (2012), however, still living with his…read moreteam's poor workmanship - Fascia boards warped on deck! - the install should have laid the deck boards to cover the fascia gaps - and not allow debris to build up behind fascia (shown in pics) - allowing it to warp! Instead, Jim and his team allowed exposure of the fascia to debris and elements causing fascia board to warp - less than one year after install! He came and replaced fascia once - without making any change to his original method - of course, fascia warped again less than one year later! Sloppy workmanship! Not once but twice!! He walked away from the install problem and placed the blame on everyone else...all this after paying over $12K .

    We had a large project; decoupling portion of original wrap around deck and then building large…read morescreened in porch and some new deck area as well. Jim gave us really insightful focus on where in our this could work. He laid out really beautiful plans that were representative of how the finished product looked but honestly, the finished product is even more amazing than we had realized it would be. Jim is experienced and knowledgeable. Jim's team is excellent and very hard working and he and his team are responsive to concerns. As with any project, unexpected things arose, and they all got dealt with. The finished costs were within ten percent of the estimate, which having had several other large projects done on our house, is within what I expect as reasonable, especially in context of providing estimates during times of rising building costs and supply chain delays. He was accurate in timeline of how long project would take and was honest. In terms of the quality of the work... Months later we are still AMAZED at how well it came out. We, at Jim's suggestion to consider, elected EZE breeze windows to make it a 3 season Carolina room that will be usable during pollen season. We spend time out there everyday and eat a lot of meals out there and will for decades to come. Years ago, we got good advice from a contractor who is going to remodel our bathroom. He told us there would be times during the project where we would all be angry with each other, which is normal when you are spending a lot of money to do something to your most important financial investment, which is also where you live. That advice helped us through bathroom renovations. It also helped at the couple of times when I was upset with Jim about things that are pretty typical during a project. We communicated with Jim rather than let things fester and things got handled very smoothly. I would advise anybody was asking to strongly consider using Structurally Speaking to do a deck or porch project and, whether you hire them or someone else, communicate clearly when you have concerns. If you hire Structurally Speaking, Jim will make sure to address your concerns and you will be thrilled with how your project comes out.

    Pro-Built Construction - contractors - Updated August 2026

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