ABC Plumbing

Woke up with no heat this morning. Called Action Heating and…read moreCooling Justin answered and made it right out to fix it! True professionals great prices and service! Will use them every time for heating, cooling and plumbing!

here are the facts: 3:00 appointment, he shows up at 5:00…read morepm. I told him it's cooling but not well, probably needs more refrigerant, probably has a leak. He hooks his gadget up, says its low on refrigerant, might be due to a leak, but he couldn't tell me where and it was and would cost more than 800 dollars to do a full test to find where. He started focusing on the corrosion on the coil. He called a couple places about part costs but they were closed at 5 pm, they wouldn't have been closed if he was there on time.. He was there from 5 pm to 5:21 pm, for 21 minutes, and charged me $100 saying "I hate that I didn't fix anything for you but I have to charge you for my time" He didn't fix anything and told me what I already knew plus some bs. Days later they send me an estimate for $2000 to replace the coil, which had nothing to do with the cause of the leak. They lied to me about multiple points, first: They pretended to look into if it would be under warranty. He said that my warranty claim was denied because I'm not the original owner, and also because even if I was "they" said they wouldn't cover the corrosion because it was caused by dog urine. What they didn't know is: sure I had a dog when he walked in, but I've been here for years with no dogs. I never had a dog until about three months ago, and regardless my small dog never goes in the back yard. I asked how is it dog pee, isn't it more likely wet grass from the mower since it's such a uniform pattern all on the side of the unit that was exposed to the mower discharge? He still kept going on about how it's dog pee and I need to pay $2,000 to get the A/C working again, without proving to me how the coil corrosion was the cause of the problem. I finally get ahold of RUUD to ask about their warranty. They said I would not be denied for being the second owner, that it's still good for 3 more months for a second owner so that was a straight lie he told me. Then RUUD said to get the distributer and claim number to see why it was denied. I asked Action heating and cooling for the info, he said he didn't have a claim number. How is there no claim number if the claim was denied? He was just BSing me. I spent hours on the phone and researching all this yet I gave them $100 for "their time" when really it was for nothing to get fixed and hear nothing but lies. I called Bryan's Heating and Cooling for a second opinion. He found the leak, it was a bent nozzle, he fixed it, was there for about an hour, recharged the refrigerant, leak fixed, got the ac working fine all for 560 total, a reasonable price. Then he got on the phone to warranty the coil, and everything was ok, warranty was ok. The second company I went with showed me either how incompetent or how crooked Action Heating and Cooling is. I paid a hundred dollar lesson so that someone else could learn from my mistake in going with Action Heating and Cooling.

Bowers Plumbing Heating & Air

4.3

(47 reviews)

Quick to respond and offer positive solutions. I had interactions with Taylor Finch and he did an…read moreexcellent and professional job for me in fixing my leaking sink, clog drain and bring my lines up to code.

Really appreciated Mickey's professionalism and service. Provided information so I pick the best…read moreoption for our home. Will definitely call Bowers again.

Dan's Heating and Cooling

4.5

(15 reviews)

I highly recommend this company. I had a clatter in my…read moreductwork that has been driving me crazy for a while now. Mike came out and worked for an hour and a half to track it down. He was methodical in looking at everything until he discovered where it was coming from. It was the back side of a damper where the hole was larger than the pivot stem which allowed caused the damper to rattle around.

We've been doing business with Dan's for our heating and air unit for 15 years. Recently, we asked…read morethem to replace our water heater. Brent gave us options of what to do and pros and cons on each option. Brent, Brandon and Josh went the extra mile. When installing the water heater they found a problem with the duct work. Mike 2.0 came out and repaired that. They were all very professional, courteous, and on time.

Roth Heating & Air

4.5

Tricky problem with furnace. Roth showed up on time, carefully evaluated & located bad part…read more Getting the right part took several days, as expected. Expensive part; reasonable labor charge. Heat is back on and all is well.

I signed up for their service plan several years ago. They call me twice a year to schedule a…read moreservice call. They always come when they say they will. They give me a reduced rate on these service calls. They are always kind, courteous and helpful. What more could I ask for?

Custom Mechanical Services

Joshua was fast, professional and knowledgeable. Thank you for taking time and extra effort…read moreresolving my issues. Going above and beyond my expectation. Thank you Joshua @ Custom Mechanical.

From the owner: Custom Mechanical Services is a family-owned business that…read moretakes pride in leading the Turn Key Construction Business industry with innovative and new-age approaches to repairing, servicing, and installation.

Ball Heating and Air Conditioning

3.5

Came over to Andover in a flash to look at Air Conditioner. We had called another company and they…read morecouldn't come over for 6 days! We are elderly people and 95+ temperatures would have been tough. Jay was considerate and professional! Work done in 1 1/2 hours,Thnak you Barb& Wayne Schlueter

We had been with ball for 29 years. Installed a new pricey unit two years ago and it completely…read morefailed. Was given a runaround by this new owner named J who claims he's really not the owner but he actually is and I think he's also the receptionist and the technician. He he's nice enough, but absolutely everything that comes out of his mouth you cannot trust. He never showed up for his first appointment and did not even call and I called the next day and said where are you and then he decided to show up. He took two hours to try to diagnose a compressor problem. He does not return phone calls, and he lies about who is still working for the company and about people who left the company saying that they retired when they in fact have not. One lie after another and now we are going to have to pay labor to fix a two year-old expensive unit so much for the warranty and standing behind your business. I wouldn't want them out even if it was free though because I don't think they know a thing that they're doing.

Hanna Heating & Air Conditioning

2.5

Was charged two service calls ($300) and nothing was done…read more Had them come out and work on my heater twice. (The sensor was failing sometimes) The first time they told me that the filter needed to be changed. That didn't fix the problem, so we had them come back out. The second time they told me that the heater was just old and it just needed to be replaced, with no attempt of fixing. Even though it works great 99% of the time....

My wife and I along with our now 9yr old son moved here on New Year Eve from western Kansas…read more Ultimately we had to replace our heater and the entire A/C unit. We chose Hanna Heating & Air... because we believe in shopping local. The service after the sale has been horrible. They and this unit have been a money-pit. Both systems have had at least six issues for a total of over $700 in tech visits alone. All of this after buying the entire system from Hanna only two years ago. They always seem to send the tech out on the least hot or cold day to benefit the system working. I have requested to speak with a manager/ownership. I'll keep you all posted.

Welch's Heating & Air

3.5

Outstanding service! On time, pleasant and knowledgeable service tech, wore a mask, did what he…read moresaid...these are all rare in today's world! Thank you David!

9/7/19 Google Review:…read moreRE: AC repair recently, a few days ago. Do not like the way the staffs in this company handle the business and the way to treat us, a new client to this company. We picked this company due to reading many good review on line to this company. Actually we feel very bad and stressful for the repairing process, even the price may be little bit lower. It is not worth. Reputation, customer satisfaction is the best advertisement. An disappointed new client

Alpha HVAC & Plumbing

They were very quick and had my problem solved in no time! They accepted my manufacture warranty…read morefor parts, from unit installed by another company. They were also quick in responding and transparent in billing. I would highly recommend them. Appreciate that they are Veterans and support the Vets.

From the owner: We offer 100% satisfaction before payment We are Locally…read more owned We offer 10% off for Veterans, Active Military, and 55 and older We charge $100.00 to drive to your home and diagnose the issue, free quote for repairs, accept all major credit cards. We sell Amana “American made products with Lifetime warranty.

Brockmeyer

4.6

Installed fire alarms and Co2 alarms for us. That was fine. What was not revealed in the quote was…read morethat the 100$ and hour electrician fee is charged for shopping for materials and drive time. We paid an extra 100$ for him to drive to our house and apparently go shopping for supplies to do his job? I understand a "trip charge," but driving and shopping is not something I want to pay 100$ an hour for. Oh, and the driving and shopping took 40 mins, AND they round up. Will not use again.

We were extremely pleased with the electrical work your company provided. Adam, your electrician,…read morewas exceptional. He carefully assessed our needs, explained the work required before beginning, and provided an estimated cost. Throughout the process, he remained professional, communicative, and thorough. He also evaluated and corrected the previous electrician's work to ensure everything was brought up to code. His knowledge and expertise made us feel very comfortable from start to finish. Although the final cost was higher than the initial estimate, we are confident in the value because the job was completed professionally and correctly by a highly skilled electrician. Adam is truly an asset to your company, and we greatly appreciate his dedication and workmanship.

Tracy Electric

(2 reviews)

After being ignored by another electric company I called Tracy Electric. I had never used them…read morebefore. Their customer service rep was helpful and they worked to get me scheduled in that day. Actually the technician Jason came early. He listened to what I wanted and asked questions until he throughly understood the problem. He was extremely helpful and knowledgeable. He was also most courteous as he had to keep changing his shoes from outside to inside as I had just had my yard aerated. I was very pleased with their service and would not hesitate to call Tracy Electric again.

We have used Tracy Electrical for years at work and have never had a problem with them. If a…read moreproblem came back, which can happen with electrical, they would always handle it. We call them 24 hrs and always get service.

Simmons Plumbing

I called a 8pm when I had a water leak. Keaton showed up and saved my home from water damage…read more Will definitely use them again

From the owner: If you need a trustworthy plumber in Andover or Wichita, turn to Simmons Plumbing. Since 1978, the…read morecompany has proudly provided homeowners in the area with top-notch plumbing services including water heater repairs, sump pump installation, drain cleaning, sewer line replacement, and more. Simmons Plumbing is also available for plumbing emergencies such as water pipe bursts. No job is too big or too small for the team of highly skilled and experienced plumbers. They are always prompt, efficient, and friendly. You won't get another service plumber in Andover who cares nearly as much as the Simmons Plumbing team. When you hire them for a plumbing job, they will always lay out all the information you need, so you can make the right decision for your home. If their work takes extra time, the team will make sure the plumbing job is done right. Call now to schedule an appointment.

Graf Electric

3.4

Replaced kitchen dimmer switch. Lights now work without any…read moreissues. They arrive on time and customer service has been great

Pro: work was done promptly. Con: Invoiced $78 labor for…read morereplacing an $18 dimmer switch, which took about 30 minutes. Wonder what the hourly labor rate is?

Affordable In-Home Appliance Repair

4.3

(33 reviews)

Adrian was courteous, friendly and efficient. We'll call Affordable in the future as needed.read more

My dryer timer quit working so I called Affordable Reair on a Monday morning. The man came out that…read moresame day, told me he'd fix it the next day IF he could find the part in town. He did just that and was here the next day to reair it. The cost was $375 or so, but getting it fixed that quickly made it worth it. Lid, the man was extremely nice and called before he came each time and gave me a price BEFORE he got the part!! I could not have had better service and he was a kind gentleman to deal with. I HIGHLY recommend this business

Able and Ready Appliance Repair

4.3

This is my first time to do business with Able and Ready and it was a great experience. I can't…read morecount the number of other appliance repair companies I have had out for various other repairs and none of them were called back. I'm located in Wichita, KS. Scott and Alex did a great job on the repair of my Whirlpool double wall oven. Working on it is not an easy task and they handled it with ease. They worked efficiently and were very neat. They even cleaned out a few spaces that I could not see to even know they needed attention. I would definitely recommend them to anyone needing an appliance repaired.

Prompt and efficient service call to fix our GE front load washing machine in Benton, Kansas. Very…read morereasonable service call pricing too. Will definitely use Able and Ready Appliance Repair if we have any issues with any of our appliances in the future. We highly recommend Able and Ready!

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