We stopped in looking for an inexpensive but nice-looking file cabinet. Both gentlemen who worked…read morethere were respectful of the COVID issues and were helpful and showed us many options. We bought one that perfectly fit our needs. We will definitely shop here again as their service, selection, and quality are terrific. Thank you.

Active Office Furniture has the best selection of new and used office furniture in Boise. If you…read morecan't find it here you can't find it! Helpful Staff is there to help with no pressure sales. I've found their price for new is a better value than the used. You can add a few pieces at a time and not worry about adding more later since they'll always have the matching stuff. So start small and grow on!

BOISE, ID: Unfortunately I can't leave a positive note here; and it's rare that I need to draft a…read moreone star review. (TLDR: BOE overcharged hidden fees for three years, were rude to us, and publicly email-shamed my wife) Boise Office Equipment sold our business a flat-fee contract. The initial sale was very "car salesman-y, back-slappy" and moved fast, but they got the transaction done and we needed the machine we purchased. We complained and asked for a new rep after the first purchase, and they switched us to someone new for ongoing interactions. After two years, we moved out of state and they told us that they couldn't service us direct any more, but that we should call Xerox direct for service. We asked if there was a price difference and were told no. This worked fine for awhile: Xerox serviced us direct and BOE collected our money. Then one day we needed help with a remote software set up, and called BOE for this because Xerox has a hard time with remote service. Diane, the service person at BOE, was rude to us, saying they wouldn't help us because we had been serviced "behind their backs" by Xerox, and suggested we had paid Xerox under the table extra to do so (?). We replied that we would be foolish to pay two companies for one service, and that we were only following BOE instructions. She doubled down, saying "they didn't have record of our unauthorized move" (??). After being a client five years, we were so incredulous that we asked to cancel and speak to a manager; at which point she clumsily backpedaled and attempted a ham-handed apology before handing us off. We inquired about pricing and discovered that (1) they were charging more than we would have paid to Xerox direct and (2) they had raised our prices per click/print in each of the last three years; not such a flat fee after all. They needed our cancel notice in writing; so we emailed the manager to do so. Two lines: please cancel our account, we were disappointed in the service and pricing deception. The response? The manager replied to our cancel notice, to my wife, and copied two more people, to publicly shame her for being abrupt with Diane and state that they didn't tolerate customers who were curt with their service staff (?). Unbelievable.

Nice friendly professional people who you can trust. Amazing to work with. Will help you on a…read moremoments notice.

Mr. Will Cooper did an amazing job for me. My E mails some how changed languages & couldn't get it…read moreback to English form Vietnamese. He even found more things that needed done that I didn't know about. Now my computer is running at a faster speed then before. We will be having my wife's 2 lap tops cleaned up next. I will be telling friends & family about his work. Thank you again sir.

Will was timely and super helpful with the repair of one of our office PCs. He was patient with…read morewalking me through what was needed and helped me understand the decisions and choices that needed to be made. We will definitely seek him out in the future!

Service staff were pleasant. Store was nicely stocked and clean. No customers in the store…read more Probably because of the ridiculous prices. I paid 3x for envelopes than I would have ordering them online and the few other prices I checked on things I was interested in but didn't need today we're so far out of the price galaxy I couldn't believe it. I have no idea how this place stays in business.... Only good for the "I need this item today" purchases.

"Think of us as a dedicated office staff"…read more Garbage customer service. I asked for help with the printer from the gal in the print center because it wasn't working. She told me to go to a different printer because she can't control it. I tried another printer and still the same issue. She didn't even go look at the machines before telling me that there's nothing she can do, or anyone else can do. Thanks for all the help.

similarly to the other review, they do not call back after multiple emails and phone calls. They…read moreare good at maintaining the neighborhood landscaping but are not built for consumer support. It's so frustrating that we are under warranty, but will end up paying for another company to come out and repair what they built mistakenly in the first place. Would not recommend them.

I always thought a chair was a chair, but their staff proved me wrong! I have a great new chair…read morethat's more comfortable than ever because they took the time to show my options and make sure I knew how to adjust every little feature. I highly recommend BII for anyone who isn't already an expert in office furniture. As an added bonus, my new chair is also very stylish and I get lots of compliments on it!

I purchased my Steelcase Leap chair from the Office Environment Company a few weeks ago. Jason…read moreGalloway (the new owner) went out of his way to get me a trial chair. He was very helpful once I decided the Leap was the chair for me. He was also good about communicating via email. Before trying the chair, I checked online for a better price, but couldn't beat the price Jason gave me.

From the owner: OEC has four main branches. 1) We are a Steelcase dealer for the state of Idaho. We offer space…read moredesign and planning as well as an abundance of furniture selections 2) We are a full service commercial flooring company that provides carpet, tile, vinyl, vct and a broad assorment of products and prices 3) OEC has technology products and services 4) We have a commercial moving division that helps companies from small to large relocate.

Being in customer service for years, I never expected an office supply store to set the bar so…read morehigh. Every visit is pleasant and friendly, and Cassandra in Printing goes above and beyond every visit.

I shop here on occasion, but recently I needed some extra printing work done by a professional, so…read moreI called around. Eventually I settled on Office Depot due to their price, turnaround time, selection, and business features. I was convinced the Business Select program was a great value, both for the price and the discounts it offers overall. I have already earned back the annual cost after only several discount purchases. The work I needed done was a custom printing of 7 pages, 200 copies, double sided, black and white. We needed them in less than a week and Office Depot delivered. My needs were met by Cassandra, the printing specialist (manager? - unsure of her exact title) and she was spectacular. She knew her products, her equipment, and her service capabilities, and took the time to answer all of our questions and make sure we got the best bang for our buck. In the end, I received exactly what I was looking for, received a call when they were ready, and they EVEN FOLDED THEM FOR ME! (which was not an ask but it was definitely a time-saver). Since then, I've gotten more quotes from her and will continue to visit this store and Cassandra as she is a special employee that goes above and beyond and deserves all the recognition she receives! Thank you Cassandra and Office Depot, we're super happy with your business and service.

One of the things I take care of at Staples is my monthly shredding. It's reasonably priced and I…read morecan trust it gets taken care of. What brings me back every month is the outstanding service I receive from the people that work there. ALWAYS friendly and happy to help even when they are swamped with customers. LOVE THIS PLACE!!

This store is well stocked and the employees are incredibly helpful and friendly. I came here on a…read morebusiness trip and needed packing supplies. I had gone to a competitor's location and they had almost nothing I needed for my shipping purposes. I'm glad that I found this location early on. Well run and we'll managed.