We stopped in looking for an inexpensive but nice-looking file cabinet. Both gentlemen who worked…read morethere were respectful of the COVID issues and were helpful and showed us many options. We bought one that perfectly fit our needs. We will definitely shop here again as their service, selection, and quality are terrific. Thank you.

Active Office Furniture has the best selection of new and used office furniture in Boise. If you…read morecan't find it here you can't find it! Helpful Staff is there to help with no pressure sales. I've found their price for new is a better value than the used. You can add a few pieces at a time and not worry about adding more later since they'll always have the matching stuff. So start small and grow on!

I have been on hold for a simple order I dropped off and wanted laminated. No one called me or even…read moregave me a copy of anything to confirm my order. They just took my son's poster(he got a huge poster of the periodic table for his birthday) and wrote down my info(name, phone number, email) and I left. It has been a week and I am on hold waiting for someone to help me and it's been 30 minutes total that I have been waiting. What in the world is going on? *updated---Since I called back and talked to a manager things went better. The girl that originally took my order perhaps didn't tape my info onto my son's poster that was in one of those Tube Packages. Because I called and asked about my order and it was confirmed it was a periodic table they took care of it very quickly and I received an email confirmation now. If this happens to you please make sure to take a picture of the order form and talk to a manager if something seems off. I know that are busy and are under staffed so try to be patient. But losing an order form is not good. Hopefully this will not happen to anyone else.

Rose in the Amazon shipping/return was just amazingly nice and helpful…read more With my rc car return... it's people like this that bring guests into the store 5-stars rose

Service staff were pleasant. Store was nicely stocked and clean. No customers in the store…read more Probably because of the ridiculous prices. I paid 3x for envelopes than I would have ordering them online and the few other prices I checked on things I was interested in but didn't need today we're so far out of the price galaxy I couldn't believe it. I have no idea how this place stays in business.... Only good for the "I need this item today" purchases.

"Think of us as a dedicated office staff"…read more Garbage customer service. I asked for help with the printer from the gal in the print center because it wasn't working. She told me to go to a different printer because she can't control it. I tried another printer and still the same issue. She didn't even go look at the machines before telling me that there's nothing she can do, or anyone else can do. Thanks for all the help.

I found Will to be very personable and VERY up on his technical knowledge, not only on printers (…read morewhich is what I called him for) but on all the ins and outs of my PC, the network and security issues and solutions. He streamlined my PC, fixed my printer, and set up more and better security than I had until then. Also, he charged me for fewer hours than he actually worked, which I appreciate. I would be happy to recommend him to anyone.

Was very happy with the service provided. He contacted me within 20 minutes of posting my problems…read morethat I was having over the phone and walked me through a couple of things I could do on my own and test if it worked since it was a time sensitive repair I needed (had tournaments to attend) that way I wouldn't even need to take it in. Unfortunately my pc had many more issues than I was able to solve on my own. The GPU from the factory was not well put together with WAY too much flux and thermal paste and the heat sink not even touching the component it was supposed to be taking heat from, cpu also had some similar problems and my ssd was also corrupt and had problems. Throughout the entire process he sent me pictures of the components before (showing the problem) and then after he had fixed it and he kept me in the loop on what he was doing. Not only did he get the computer to run but he improved it and optimized it removing all of the bloatware and 3rd party data collecting apps as well as adding a ssd cooler and resurfacing components for a better connection. I will definitely be going to him the next time I buy a pc to go through and nip the quality control issues at the factory in the bud and make sure its good BEFORE it becomes a big problem.

BOISE, ID: Unfortunately I can't leave a positive note here; and it's rare that I need to draft a…read moreone star review. (TLDR: BOE overcharged hidden fees for three years, were rude to us, and publicly email-shamed my wife) Boise Office Equipment sold our business a flat-fee contract. The initial sale was very "car salesman-y, back-slappy" and moved fast, but they got the transaction done and we needed the machine we purchased. We complained and asked for a new rep after the first purchase, and they switched us to someone new for ongoing interactions. After two years, we moved out of state and they told us that they couldn't service us direct any more, but that we should call Xerox direct for service. We asked if there was a price difference and were told no. This worked fine for awhile: Xerox serviced us direct and BOE collected our money. Then one day we needed help with a remote software set up, and called BOE for this because Xerox has a hard time with remote service. Diane, the service person at BOE, was rude to us, saying they wouldn't help us because we had been serviced "behind their backs" by Xerox, and suggested we had paid Xerox under the table extra to do so (?). We replied that we would be foolish to pay two companies for one service, and that we were only following BOE instructions. She doubled down, saying "they didn't have record of our unauthorized move" (??). After being a client five years, we were so incredulous that we asked to cancel and speak to a manager; at which point she clumsily backpedaled and attempted a ham-handed apology before handing us off. We inquired about pricing and discovered that (1) they were charging more than we would have paid to Xerox direct and (2) they had raised our prices per click/print in each of the last three years; not such a flat fee after all. They needed our cancel notice in writing; so we emailed the manager to do so. Two lines: please cancel our account, we were disappointed in the service and pricing deception. The response? The manager replied to our cancel notice, to my wife, and copied two more people, to publicly shame her for being abrupt with Diane and state that they didn't tolerate customers who were curt with their service staff (?). Unbelievable.

I've had nothing but good experiences with this company. They're highly responsive and…read moreprofessional. It's nice to know that if you have any kind of printer issue, BOE has your back. I would recommend BOE to anyone who wants to take their printing services to the next level.

This store is well stocked and the employees are incredibly helpful and friendly. I came here on a…read morebusiness trip and needed packing supplies. I had gone to a competitor's location and they had almost nothing I needed for my shipping purposes. I'm glad that I found this location early on. Well run and we'll managed.

Manager was very rude and argumentative, talked over the conversation. Will never enter this storeread more