Needed someone to handle the maint of our system. I wasnt the higest fan of the company that dod…read morethe install of our septic system, so when it came tome for service/pumping i called these guys. They did what they needed quickly and efficiently. Hard to complain about that.

Frankly, I'm surprised that I'm the first to write a review here…read more I called DFW Septic back at the end of Dec. 23. Our septic had backed up and overflowed and after handling all the damage control we needed someone to come and pump. Now, a little background here. I have experience working with contractors and handymen on 2 continents, and I have been fighting the Yelp battle for good service for over a year now, whilst I tried to get my house ready to sell. Also, keep in mind that this was the last week of the year, and most businesses were shutdown for the holidays. That being said, and this is going to sound funny, but it was the people who pumped my septic who gave me the best customer service I've ever received. No joke. Andrea (who handles the appointments over the phone) was warm, personable, and SO very considerate. She said they were pretty well booked, but when I explained my emergency, she somehow managed to fit me in just before the weekend! She kept me updated every step of the way. When Austin (hope I got his name right) arrived, he was the ideal of what everyone who hires a contractor hopes arrives at their home. He was on time, courteous, professional, friendly. He dug up the holes without any complaint. (Which wasn't easy, as I was his fourth customer of the day, and there were roots like you wouldn't believe.) And he chatted with me like we were old friends while he took extra time to rinse out the effluent tank. They really are just a small family, business, I found out, who own the truck and decided to go into this line of work after their own septic 'refunded' on them. TLDR: All in all, DFW Septic did everything right, and I only wish they were in a different line of work, so I could call upon their services more often!

We had Schrader Plumbing out to snake and service a clogged pipe, and Gabe was outstanding. He was…read moreprofessional, patient, and extremely thorough in explaining what was going on. He went above and beyond by running a camera through the pipes and showing us exactly what caused the clog. Everything was fixed efficiently, and he offered helpful recommendations for future maintenance. The quality of work and transparency made this an excellent value, and we felt confident we were getting honest, expert service. Highly recommend Gabe and Schrader Plumbing.

I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2…read moremonths ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn't really understand how the quotes kept changing, I agreed to the scope of work as I'm not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn't able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn't even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn't sure that the repair that was done was necessary. He offered me a refund of $750 "to remove my bad review" which I hadn't yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.

We used A1 a couple of years ago. I didn't feel good about the experience at the time, but I had no…read moreproof to back it up. Last week, I had a service company come out and they confirmed my suspicions. When A1 said they replaced two pumps on our system, it was done when we were not home, therefore there was no way no shut off the breaker and we saw none of the work being done. The owner of A1 said they replaced the pumps without shutting off the power. We were charged for two pumps to the tune of about $5,000. The service company that was just out informed me that one pump looked like the original and had not been replaced and the other pump was not even receiving power and also was not anywhere near new. I did not want to write such a negative review until I had proof, because to damage someone's reputation is not to be taken lightly. We did not receive honest service from A1, we were lied to, and they got $5k from us for doing nothing.

Great family owned business! They always do a great job for me whether it is pumping the tanks or…read morea repair. Good people!

I could not recommend them more. We changed contracts to Turpin and have been so much more pleased…read more Our previous company had not been performing inspections and making up numbers (I have proof of it) and had not been doing a full inspection. We had only one repair to be made and Turpin got it finished and all is working well. It was a repair that was a big deal but very reasonably priced and the employees were very friendly. Thank y'all so much and super glad we switched our contract over to y'all!

Professional, friendly, responsive service from Nathaniel. Recommended!read more

very professional arrived when they said they would, didn't mess around got right on pumping our…read moreseptic tanks out have used befors so was well pleased.

These guys are great came out did my double tanks efficient earlier than scheduled no problems very…read moreprofessional group will recommend any time also very good prices for the area.