pam kilman, property manager fir concordia house she'll lie…read moreto a orospwctuve tenant, eauses hopes regarding move in dates, never means what she says, if yoyre on her wait list, its all about if she likes you thats it, i now believe she never meant to have me live at concordia house from the start of getting the letter in mail stating im on waur list. this letter is a form stating yoyr on wait list which is protocal..but 8 months moved i got closer to approval but i was recently told after keeping in touch, the wait list hadnt moved after 7 months later. and she told me & a friend i was getting closer... she deceives....pam is a game player and unfair ..she needs to be fired!

The property is amazing. Love the manager Pam. High demand property with a long list. But totally…read moreworth the wait. Cannot find a better property for seniors with a better location.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

The individual personal and medical care are excellent. Resident activities less so…read more I realize providing meaningful activities for seniors is indeed challenging, but they don't have to be infantile. Also, what do residents expect and what can they be active in, both physically and mentally? Has there been a professional attempt to answer these questions? Thank you for ter opportunity to express my opinion.

OMG... My mother-in-law lived at Hawthorne Place Assisted Living apartments for over 2 years. It…read morewas wonderful. The apt was comfortable and decent size. We were lucky enough to be able to wait for a patio apt to become available, which for our 'Oma/Mom' made all the difference for her as she was a big time nature lover. The gardening is gorgeous. The STAFF IS AMAZING from Lisa in the front office to CNAs to nurses and house cleaning. I CANNOT SAY ENOUGH NICE THINGS! They worked so hard to ensure that 'Mom' was not only well cared for, but loved!! And when the end came near, they so kindly worked with us during Mom's short time in hospice, we were able to keep her in her home until she passed. We will be FOREVER grateful to everyone at HP. We all actually MISS seeing everyone regularly, including other residents. They became friends. :-)

My mother in law loved this place! With Simply Home Health care located in the facility 24/7, it…read moregave my mother in law the independence she wanted and us the peace of mind she was being well taken care of. Food was great as was the atmosphere! They have made many upgrades to the facility and are continuing to do so. We are forever grateful for their support and the care they gave to our loved one.

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

We would like to extend our heartfelt gratitude to the compassionate staff at Garden View Care…read moreCenter at Dougherty Ferry for the extraordinary care and love they showed our mother. Their kindness, patience, and dedication went far beyond their duties, bringing comfort, dignity, and warmth to her each day. It was clear in the way they spoke to her, cared for her, and supported our family that they truly loved her. We will always be deeply thankful for the tenderness and respect they gave her in her final chapter. The McElroy Family

I recently used the Garden View facility in Valley Park and found their services exceptional. I…read morewould highly recommend them for short term and long-term care. The staff was all engaged with their patients and dedicated to ensuring they experienced a pleasant stay. My wife and I had dinner and just happened to stop by to see the facility after hours and as we entered the lobby, there were employees leaving after a long day. We told them we were there doing a drive by and Alisa (social worker) immediately took her coat back off and gave us an impromptu tour. There were so many that helped us that it's hard to begin naming all but the entire staff helped us making it a pleasant stay. I'd highly recommend this facility to anyone looking for care. Phil