Wonderful experience. Staff got us in quickly and were warm & friendly. Dr Lugo was kind and sat down to discuss at length everything he knew and could tell us about our dog's condition. He is very knowledgeable. He told all the options and told us what he would do if it were his dog. Prices were fair and reasonable. Very real, personable, and down-to-Earth. I highly recommend this vet. read more

I brought my 9-year-old emotional support dog for a 10:40 AM appointment and was taken to the exam room, where we waited about 40 minutes. When Dr. Ellis entered without knocking, my dog became startled and barked. Instead of allowing me to calm him, Dr. Ellis immediately began yelling, used profanity, and ordered us to leave, refusing service altogether. When I tried to address the situation afterward, staff were dismissive, rude, argumentative, and unhelpful. This was a very unprofessional experience, and I do not recommend this clinic based on my visit. read more

Dr Lugo is wonderful!! He listens to concerns, addresses every one, and very knowledgeable. He's worked in both my fur babies. Highly recommend this vet. Staff is also very friendly. read more

I have been taking my pets to Dr Ellis for over 10 years now and have always got the best care for all my pets with no wait time when I need something. I do like to travel a lot and board my fur babies here also. When I drop them off, they are happy to be reunited with there "friends" and never seem upset to be left behind. When I pick them up, they have always been bathed and I get their nails clipped at this time too. I am very happy with everything at this vet. read more

Abilene Veterinary Clinic - Pet Groomers Near Me - Abilene, Texas

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Our Sheltie, Tatum, (not an old dog) struggled with kidney failure for 8 weeks. We were realistic, but wanted to do all we could. The staff was so kind, and patient, and empathetic, with us. Ultimately, she was put to sleep and Dr. Ellis was amazing. My 10 year old daughter and I accompanied her, and Dr. Ellis told us what to expect. She was peacefully put to sleep with all 3 of us loving on her. I highly, highly, recommend this true "family" of people for your pet care. They are amazing. Thank you, thank you, to this clinic for loving our other "sister" and "daughter" in the short time you knew her. Your genuine care meant the world to this family of girls in a very difficult time. Love, Cara, Kembra, and Tatum PS....we received a letter in the mail today that the clinic (Dr. Ellis) had given a donation to a non-profit rescue in Tatum's name. Wow. read more

One star only because they put a great performance on as I walked in their clinic for the first time to board my 2 pets on a Thursday. Also, because the only way to post a review was to chose a star. Well played!!! We had only been in Abilene for a month. The staff was aware its was the first time we were boarding and that we were from out of town. We headed off to see our son in Orlando as he was proposing to his girlfriend. So it was a very special occasion for us. The excitement soon ended as we were receiving alerts of a tornado and it's was in the area of the clinic. Not being completely familiar with the area we freaked out. Attempting to contact the number provided to us with no answer. As we waited hours and tried several time throughout the day and into Sunday. I did contact the police department but little information could be given to us and it did not confirm that our pets were safe! I took it a step further at this point and reached out to a staff member that I found on Facebook. She immediately got back to me and assured me my pets and the clinic were OK and the area was not affected by the tornado. After all the stress I learned that what they advertise on their website as far as "All the comforts of home" is absolutely not true at all unless you are someone who sees your pet as a pet! If you're okay with a weekend stay alone in a metal kennel and only being fed and walked 1 to 2 times a day ( maybe they do more often) I wouldn't know as I have no faith in anything they would feed to me at this point. I was under the impression they would be cared for as in "the comfort of their home!" When I arrived to pick my pets up I was not greeted! I was asked how can we help you as they did not remember who I was for some strange reason cause I sure was know the day I dropped my cute fur babies off or as they collected my payment of 400.00 Not one of the 4 young ladies that were so excited to see us that Thursday Looked at me, smiled, said Hello or anything! JUST FLAT OUT RUDE! Took my final payment of $160.00 and out came my pups handed to me and thrown out the door!!As I sit here 30 minutes after picking my pets up. I can say they do not smell and seem happy. I have not opened the black garbage bag with their bed that was giving to me. I was told they didn't have a machine large enough to wash it. I am scared to see why it would need to be washed. My pets are fully potty trained. I'll leave a review on that part later. So the AWARD goes to the young lady who did not hesitate to answer a strange message from someone she did not know. Thank you!! ****Updated photos of bedding that was returned in garbage bag**** read more

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All the staff treated my dog with such kindness and love! The vet seemed very knowledgeable and they helped me carry my things to my car.

The customer service was the best, explained thoroughly the pros and the cons of The procedure my fur baby . And the vet checked on her after she was home at a couple of days. Fiona and I are forever thankful .. read more

Very unhappy with this place. I've been coming to this vet since August 2018 and have never had a good experience. The receptionist who answer the phone are either always extremely rude (may i reminds you they're rude to a PAYING customer) or act like they can't hear a word you're saying. In addition, I took my pup in for ringworm and they charged me $140 for a scan that only picked up 1 of her 4 spots (her other 3 are giant welts and one was on their face and the vet didn't even notice that one.) In addition, they charged me the same price as my friend who also had a pet with ringworm at the same time, yet they gave my friend prescription antifungals. Interesting how the price is the same yet I received half the medications for my pet that she did. Definitely won't be coming here again and I highly suggest you don't either if you want your pet to receive adequate care for the money you're paying. read more

Abilene Veterinary Clinic - Pet Groomers Near Me - Abilene, Texas

I'm rating on three factors: The Staff: (Four stars. I'm a fan!) Doctor Ellis isn't much of a people person, but he's great with animals. They love him very much! He is also very concerned, obviously, with the animals he works with, and I personally think that he is great when it comes to explaining how to care properly for your precious fur babies. The girls at the front are absolutely wonderful as well. The Service: (Two Stars. Meh, I've had better.) I slightly dislike coming here because I feel that I have very little control over what happens to my fur babies or what procedures should be done. I think the staff is very quick to jump to doing blood tests, fecal tests, etc. Most vets will ask you before they perform a certain procedure, but here, they do the procedure and ask for payment afterwards. It is VERY expensive to bring your pet here. If money is an issue for you, I might suggest calling around to get prices first. The procedures here are extremely pricey. The Building: (Three Stars: It's okay.) The building is very clean and well cared for. It doesn't smell bad when you come in (most vet offices smell like cleaning solution and animal excrement.) I don't like how the office area is set up, and the exam rooms are small. Also, getting a peek in the back, it's clean, but crowded. So cleanliness? It rocks. But it's not very big and might be uncomfortable for clients who are space concerned. I'm switching back to my previous Vet, but certainly not because I think this Vet is terrible. My personal preference is a Vet with more of a bedside manner with the Mama (me) and a vet that is less expensive. This vet is okay. He's worth looking into as long as price is not an issue with you. He also performs laser surgery when doing spay and neuters (extra cost involved, of course) but it helps your animal heal faster and it's less painful. Something to think about! read more

Thanks to these fine and loving folks, Sonar, our half-bobcat is so much better this morning. He was a little hungry and is rubbing up against us which is something he hasn't done in 3 days prior to yesterday. We're so thrilled. I told the doctor we would be praying for Sonar and we have and are but for sure, your special care - all of you, made a great difference. We want everyone to know of the special love you showed Sonar. Sonar is 9 but when he was a baby he came home in EA's pocket from Anson where the woman bred cats and bob-cats. He was 5 weeks old and never cried one time for his mommy. EA was always his momma! He's been something else, a different personality brought on by the wild in him. He's the most loyal and loving cat and we love him! We want him well, thanks for being such a great part of that! Maybe we'll get to keep him a few more years! Thank you! EA and Donna Click, Abilene read more

Dr Ellis is AWESOME! He has taken care of my dog for 5 years now. His clinic is super clean and everyone there is super nice. I wouldn't go anywhere else! Thanks Dr Ellis ;) read more

I took five cats here to be spayed last August, on my birthday of all days, and came home and they all started dying. Distemper. Sure, it was my mistake to not have their shots beforehand, but not once was it mentioned that would be safest for them. Not once did they ask if I wanted it done after saying they had no shots yet. All they said was rabies is required so we'll have to do it during the spay. Not only did three of those five females die, but another female I had that didn't even go to this office died. Her death sent her sister into depression for several days and I thought she was sick too, but by a pure miracle, I got her shots IMMEDIATELY after her sister passed, and she made it out okay. One of my mom's male cats and a male kitten I had also died. This awful place absolutely caused the worst year of my life. I had to pay $1165 at the emergency vet for a kitty that my mom and I had to watch have a seizure and die in my lap while she cried out to me as I said her name one last time. I sent my babies to be spayed and was bringing them home in cardboard boxes and watching them die in my home and I couldn't do anything to save them. No animal deserves a slow and horrific death like that. Please for the sake of your animals and the heartache, stay away from this clinic! Also, on another note, the vet was nice, but the rest of the staff acted like they didn't care about their customers at all. They just stared at me like I was the stupid one when I said I was there to pick up my cats like um hello?? Pretty sure no one else brought five cats to spay so can I take my cats now? I cannot emphasize enough the pain this horrible clinic has caused my mom and I and the stress we endured because my aunt and grandma had been around us and they both had kittens as well in their homes. Luckily, it didn't spread. I make sure to tell every single person I know even if they don't live here to never step foot in this clinic. No one deserves to bury five cats less than two months. Four of the five I took to get spayed were sisters. Olivia lost her three sisters and her brother (my mom's cat). Please if you want to take any review into account when choosing a vet, make it this one and stay FAR away from this nightmare business. read more

My cat has been in tremendous pain from a cracked tooth. After being grossly mislead, lied to, and financially taken advantage of by a veterinary surgeon in Weatherford; I contacted Abilene Veterinary Clinic in desperate need of emergency pain management and surgery. They were quick to respond with an appointment within an hour of my call. The Doctor treated my cat with appropriate, accurate care and medication; resulting in reduced pain, reduced inflammation, and extremely improved behavior within 24 hours. In addition to the very commendable care, the cost was exceptionally fair and honest. Thumbs up to AVC and staff ! read more

We started going to Abilene Vet Clinic when we got our first family pup, for general checkup/neuter/shots. We weren't aware of the $1 initial check-up, but that's all they charged anyway. Dr. Ellis was extremely helpful, even though our dog was basically in perfect health, and was happy to answer any questions we had, regardless of them being extremely busy at the time. The email reminders for shots are also great for us, although I do realize they are for business as well! A couple years later now, we got a 3 year old min pin from the shelter, and we immediately fell in love with the little guy. Took him straight in for the same initial appointment, and he tested positive for heartworms; which is a fairly expensive, and not entirely safe treatment for an already unhealthy dog. They treated him like he was made of glass, and when I asked about a payment option, walked me through the Care Credit steps so that I could get his heartworm treatment started immediately (my choice). My one and only hang up with this place is that they don't tell you the cost of a procedure, and I feel like an ass asking. Honestly, I don't have an idea of how charges work for vet care, I'm pretty inexperienced with most of it, and it would be nice to know up-front what I'm looking at paying. As much as I love my dogs, at the end of the day I have to pay bills first. Aside from that, everyone there has always been friendly and helpful, and always patient with me when I've called, sometimes more than once in a day, and answered any concern I've ever had. With any job involving customer service, it's not easy to consistently be nice/thoughtful. But they are. read more

Took both of my dogs in and first off they do not examine them in the room with you. It a almost like they hold tthem hostage you did not get them back till after you pay. They did not give me an estimation on the cost they just did it with out asking me. It was almost $400 it would have been nice to ask me my permission. I will not be taking my pets back there. read more

Boarded my dog here this last weekend and agreed to boarding, grooming, and the necessary annual/6mo vaccines. When I pick her up, I find out that they did an entire procedure on her WITHOUT informing me and gave me a bill of over $400. When I spoke to Dr. Ellis about it, he was extremely condescending and made me feel like I was neglecting my pet. I am an animal advocate through and through and would spend my life savings on my pets, but to perform a procedure without my consent is wrong. They removed a majority of the costs associated with the procedure, but all I can say is that they're lucky nothing bad happened to her during that procedure. I've also noticed that they try to push you to purchase unnecessary items. I will never be taking my baby back here again. read more

I was recommended this place by a friend. The staff was friendly. We left the dog there for the weekend and when we picked her up she had poop crusted on her rear end and smelled like death. We had to bathe her before we could even take her into the house. She was clean when we dropped her off so this makes me suspect the level of care that was provided for her stay. If you decide to board your pet here you should be specific about the way you expect to find your pet at the termination of his/her stay. If you asked me personally for a recommendation I would have to say that you should do more research than I did and settle on another place. read more

We have taken our two dogs here for check ups and Dr. Keegan is a good comedian but a better vet. Last weekend we adopted a 3 year old dog from the shelter and it had ticks, fleas, and kennel cough. When the vet tech came in he was experienced with shelter dogs and immediately began removing the ticks. He then spent 20 minutes answering all of our questions without rushing us at all. I could tell he loves dogs because ours was abused but warmed up to him quickly. Dr. Keegan came in after the tests were done and I promise you he will make you laugh by saying something outlandish. Really good people, everyone is overtly nice from the clerk to the vet. read more

Wow- the most idiotic business I've ever been to. They injected my dog with heart worm prevention after I told them not to. Then expected me to pay for flea medicine that was more expensive then the dual pills I usually get my dog for flea/heart-worm prevention. If you mess up- then you need to honor that. We were very loyal customers that spent hundreds of dollars in this place and the fact they wouldn't honor their own disorganization just lost them two customers. Seriously pathetic- what kind of place are y'all running here? The lady on the phone response was, "we have plenty of customers that spend hundreds of dollars everyday here" - basically saying bye Felicia if I didn't like it. It's just bad business. read more

Took our precious chihuahua puppy in and she had worms so bad we thought she was going to die. After 24 hour care by Dr. And Nurses for four days, she pulled through. Cost was lower than expected and we are so happy read more

One star is too many! I went there because my poor baby was sick with diarrhea and this was my experience: First off it stinks in there and the staff is very rude and off putting! But the worst part is they take your dog in a back room for the entire exam I didn't see my dog for an hour and I had no idea what they were doing with her. They said they were going to cut her nails and examine her. I know that was a lie because her nails were not trimmed or anything. They did a fecal test to determine if she had any issues and then the vet finally came in to tell me that he thinks he found something in here stool then he proceeds to say that ALL dogs have this so he is going to send me home with medicine and some special dog food to help correct the issue. I asked if that would solve her diarrhea and he said he doesn't know if it will even help he said she is probably stressed and that's why she has diarrhea. So basically he was feeding me bull crap and trying to make me spend more money for something that won't even help. Then we go to pay for the visit still no sign of my dog I had to almost demand she be returned to me. When she finally came out (after they received their money) she was on a catch pole and she was completely terrified and soaked in her own urine and feces. She was so scared she wouldn't go near any of them. My dog is a 7yr old teacup chihuahua who has seen countless vets and she is usually so well behaved so I don't know what they did to her while I was gone but I'm terrified to go back. DONT TAKE YOUR ANIMALS HERE!!! read more

boarded my dogs there once. wasnt to thrilled with the front desk..seemed kind of uninterested and bored..haven't been back.

Poor service..(the girls were gossiping maliciously about a woman that had just left with her cat) . Extraordinarily expensive!! Charged for things I hadn't even asked for!!! The Dr. was yelling at someone in the back..Dreadful! read more

The staff is always friendly and willing to explain whatever we need to know. Both Dr Ellis and Gardner have been good with our pets and we have no complaints. As far as expense, they might be a bit pricey-er, but they are very honest. They caught a mistake and brought it to OUR attention and corrected their error with a credit immediately! read more

The only reason that I am given a two is money. I brought in my four dogs to get the rattlesnake vaccine and was charged four office visits!!!! Forty dollars each sure adds up plus the vaccine itself. When I called to schedule the appointment there was no mention of charging me for four appointments just one. I have emailed them and hopefully we will come out with a good outcome. I would like three of those office visits back. Are they hurting for money? Otherwise it was a good visit. The techs even came out to help me unload and load up the dogs. Very appreciative of that!!!! Well we shall see what happens and if I get my Mom's money back I will write a new review........ read more

I brought a stray yorkie in there last year to be checked for a chip and the first thing the front desk staff did, was criticize the dogs haircut and could hardly be bothered to scan the poor dog. read more

First off like others have said they practically hold your animal hostage and do not examine your pet with you in the room, They "examined" my elderly dog saying she was just over weight and the tumors that were all over her body were "fatty tumors" and that she was infested with fleas (she had 1 flea on her, probably from the office) and tried selling me 200.00 worth of flea meds, this was a wellness check i might add. i recently took her to big country vet (AMAZING PEOPLE) and it turned out my dog was in the end stages of kidney failure!!!! which this vet decided to not even look into or even check for that matter!!!! she was filled with fluid "overweight" and in pain i had to put my sweet puppy to sleep she was almost 14 years old and if they would have done there job i could have made my dogs life a little more comfortable for her while she was going through this or put her down sooner then i did. the vet should be ashamed of himself when he walked into the room he thought my dog was in there to just get her nails trimmed i literally got them trimmed right before going in there, i highly advise everyone to see a different vet the shelter treats the animals better then i feel this vet did!!!! what happened to the vets that actually care about the animal......i found that at big country vet! read more

horrible staff, horrible service, they do not care 1 bit about your pet and only want your money.