I've been with this accounting firm for well over a decade. Over the years, price increases were gradual and reasonable. After the firm was acquired (though one of the original owners is still involved), that changed. There was a significant price hike last year, and this year it went up again--by another 35%. When I reached out for an explanation, I was told a mass email had been sent in February. I checked thoroughly, including spam, and never received it. Even if it had been sent, February is far too late in the season to reasonably find another accountant. It's clear they no longer prioritize their clients. Between the steep pricing and constantly changing points of contact, the service has become inconsistent and not worth the cost. This kind of communication and pricing approach is unacceptable, and I won't be continuing with a high-priced, subpar firm. read more

HORRIBLE.....they acquired my old firm but some the main CPA's are still there (no doubt a purchase requirement), most have left that I worked with before. Their prices are beyond expensive and they have filed extensions two years in a row even though I had my info to them without notifying me. I lost my line of credit with my bank because I didn't have a current tax return. As I am writing this I just got an $800 bill....I don't see where I can post it here, but it says services rendered through 5/31/2026....keep in mind all I have done is get my info to them so they could do my taxes....they have NOT been done, but still a bill "progress accounting for year end 2025, including: detail review of general ledger accounts; and preparation of preliminary adjusting entries" "Invoice total: $800". Run, don't walk away and find someone good. I had some emails today, prior to the bill to find out who my CPA was this year, even though my CPA is still there (they informed me that they sent an email that they were going to file an extension in that conversation...but I get so much spam and I have always depended on a phone call). The ONLY reason I felt like I couldn't move is because I have had too many deaths in the family and one (my husband) in hospice, so I felt like I needed to stay for continuity until that part was finished). But I don't think that I can afford to stay at this point. It's $800 for a "review" of my quickbooks....that's just for my business, not for my personal and trust accounts. They are out of control. I wish there were negative stars....but you have to pick one. As you can see we all picked the same one. Oh and FYI, I lost my bank line of credit of 30+ years because they did not have the 2025 tax return to review, only 2024. read more

ABIP CPAs & Advisors - Accountants Near Me - San Antonio, Texas

Engaged ABIP Cpa's in San Antonio to do my tax return after my former firm Brem & Havel merged. My tax return is simple and uncomplicated. Irovided all needed documents the first of March. My tax return was finally completed on July 3rd... almost 3 months past the filing deadline. They told me the delay was due to a change in the person working my file. By late April I asked status and they said it was complete and being reviewed by a supervisor. 3 weeks later and 4 weeks after that I got the same response. After an unpleasant call in mid June I received a call from an accountant who said she was given my account and was just starting on it. BOTTOM LINE... DO NOT USE THIS FIRM. THEY ARE UNRESPONSIVE, DISORGANIZED AND AT THIS POINT, I AM NOT CONFIDENT IN THE QUALITY OF THEIR WORK. read more

Avoid this firm at all costs (literally...costs!). Unfortunately, we used them for our businesses and personal accounts for a few years and have paid a big price. We had 3 different CPAs assigned to us in 2 years as they can't keep good people employed. The firm admitted they made a blatant and ridiculous error on our 2017 personal tax return that has cost us over $1000 in interest charges to the IRS. They refuse to reimburse us for their blatant error. Extremely unethical and a terrible way to stay in business. DO NOT USE THIS FIRM!!! read more