I rented 35 white chairs for my husband's Celebration of Life. The chairs were folded and stacked…read morewhen we picked them up. When we unfolded the chairs to set up for our event I realized the chairs were filthy dirty and unsanitary. They had dirt spots, coffee spots, stains on the padded seats and chair backs. One chair even had a piece of lettuce and tomato stuck in the crack of the seat. I had to pay my event staff to clean and wipe down every chair. I have called all week to speak with the Manager at Botten's to alert them of a this issue of lack of quality control on their part. No one has returned my call. Beware if you rent from Botten's Rentals you are getting filthy unsanitary chairs at a cost of $3.95 each and you will have to do their job of cleaning Botten's products.

I hate writing negative reviews but this update comes after really long and disappointing attempts…read moreto rent equipment from Botten's, and a few attempts to resolve the problem without receiving a call back after leaving a message with Botten's and after repeated calls and not being able to reach someone with the authority to actually do anything about the problem. We've rented from Botten's in past years and have given them referrals and good reviews, but this is not THAT Botten's. The Botten's we encountered this year is completely disorganized and the staff is unhelpful, incompetent and just doesn't seem to care. We rented a scissor-lift on a trailer which Botten's hitched to our truck and showed us "what we needed to know" to use it. When we got the lift to the site, it would not start. Totally dead. We never got it off the trailer. When we returned it they gave us a refund but also accused us of bending some piece of metal - not possible, since we never got it off the trailer. And the guy who unhitched the trailer (same guy who hitched it and gave us the "how to's" when we picked it up), apologized and said there was a propane switch that he forgot to turn on and "we wouldn't have known about it." I was upset about the wasted time, the accusation of damage and that we hired a painter for the day at significant expense and no painting was done. We decided to give Botten's another chance - even though they did not communicate with us we thought it was just one bad experience and we were going to let it go. Fast forward a month, we reserved the scissor-lift again, hired the painter again, and took the time to drive back to Botten's in the truck again only to find out that Botten's had no trailer for the lift. The guy at the desk was cussing some other guy about not knowing "how to manage trailers." So, our reservation meant nothing and again no painting was done and no one from Botten's reached out to us. I am writing this review to save you the same trouble - I am certain that our business, our time and our expense meant absolutely nothing to them. At this point, we've rented the lift elsewhere at a cheaper rate without any hassles and the cost for driving a few more miles was well worth it to deal with true professionals. If I could give this 2025 Botten's ZERO STARS, I would.

I've used Paul's power equipment numerous times. Nick who works there has always been very…read morehelpful. He was able to get me a new carburetor for my lawn mower and I was back in business again.

Paul's is our "Go To" repair and maintenance shop because every job done for us over the last two…read moredecades as been excellent. Whether we purchased the tool from them or not, their work has been completed in a timely manner and fairly priced. I recommend Paul's with no hesitation.

By far, best service all around. Great customer service with amazing repair knowledge. Will not go…read moreanywhere else. Thanks a million fellas. I know i will see you soon.

Shout out to Matt for having the best small engine mechanic I have seen in years. It is hard to…read morefind good help. Canby rental has the best small engine mechanic. He looks over the machines and finds everything needed for it to run at top performance. I take all of my equipment to Canby rental.

A great place to get new Kubota tractors and parts including a few compatible brands of implements…read more The store is a satellite branch of Linn-Benton Tractor Supply in Tangent.

I've been a customer of OES for many years. It's a convenient location to purchase parts and…read moreequipment. The pricing has never been great, but unfortunately the service is horrible. I left my Kabota there due to transmission issues. I authorized them to open up the transmission when they couldn't determine the problem. They wanted $10,300 to repair it. The unit that I purchased from them only had 210 hours on it. I told them to put it back together with no repairs. They over $2,860 For oil, filters and to diagnose the issue. I want to support local companies, but this one has taken advantage of my trust.

Great business with great people. They are always going the extra mile for their customers!read more

We worked with BJ a few months ago when we were planning to have some plumbing work done; the…read moreplumbing company asked us to get asbestos testing done before they could proceed. They gave us some quick instructions if we wanted to use a DIY method, which I quickly vetoed! We spoke with BJ about the issue and were able to quickly get an appointment with him; he took 13 samples (we needed quite a few due to the scope of the work), and received the results the following week, I think. He sent us the lab reports as soon as we had them so that we could share them with the plumbing company. (Total cost came to just shy of $300.) At any rate, BJ was super-helpful, friendly, and efficient, and I'd recommend him highly!

I recently have had the pleasure of working with BJ at IQA Home Inspections, Inc. I am trying to…read morepurchase a home in Salem while living in another state and it is a difficult experience at best as I can't be there in person for much of the escrow process. I have found BJ to be thorough and professional and he has gone above and beyond to help me understand the inspection report and answer all my questions. I get the sense that he genuinely does care about his customers and that "caring customer service" is not just a company slogan for him. His inspection report was well-written,detailed, and contained photos of each item that needed attention so I could understand exactly what was being discussed. His attention to detail, his kind and personal customer service, and his obvious integrity, have definitely earned BJ and his company 5 stars in my book. :-)

Every time i have called for a question they have been great on the phone. Great family owned…read morebusiness and would highly recommend them to anyone.

My aging septic system needed a new pump and an expert to determine whether that, alone, would be…read moreenough. Lone Pine Corner Septics is a family-owned business, so I ended up talking to real people. I was given a choice of pumps which would work, and reasons to purchase each of the options. Costs were discussed up front. After working around their schedule and mine, I got two knowledgeable people out today. They replaced the existing pump with a new one and also replaced the float. They cleaned up very nicely after their work. Parts are increasingly expensive and there's not much to be done to remedy this in this time of supply chain woes. Their labor costs were very reasonable. I recommend this business.

We were in a "no-water" situation--water was not getting from our well to the house. The Cascade…read morecrew arrived the day we called and determined that the problem was a leak in the line and was not with our well. Advanced Leak Detection (highly recommended!) came out the next day and found the leak, and Cascade came the following day and worked efficiently to fix the problem. They were prompt, hard-working, friendly and courteous. Thanks, Cascade for getting our taps running again!

Excellent service! Their competition told me I needed a 1,500 dollar part to fix my well and…read morebilled me for 355 for doing nothing but giving bad advice, Cascades bill was a reasonable 160.