Went to urgent care, wasted my time and money for the NP to prescribe the same OTC cough med that…read moreI've been taking and wasn't helping.

Doctors and nurses here are all terrible. They don't listen to you, belittle you, don't care about…read moreyour concerns, brush you off as if you being there is a convince to them. Also getting an appointment for literally anything, takes about 3 months. They also like to change your appointment without notifying you at all and then get mad when you miss the appointment even though they made no effort to contact you about the change. I've constantly been told by Dr. Takemoto that my son's behaviors were age appropriate. So I changed providers and now we're seeing a psychiatrist who agrees the behaviors are not age appropriate. There's more to it. However if Takemoto didn't keep brushing off my concerns, I could have gotten him the help he needed sooner instead of being gaslighted for years.

Dr Tracy Hata and her staff are amazing. They are and have always given top quality care. Beside…read moremanners are excellent and overall care has always been spot on. She helps and suggests great overall care and how to keep yourself with top self care. Thank you all and most grateful for Tracy Hata being my PCP.

Dr Tracie Hata is nothing but the BEST! I love my doctor! Very friendly, humorous, patient, great…read morelistener, & very kind. I love how her eyes smiles as well - shows great sincerity. She always takes care of me regardless of what my concerns are. Her staffs are great too. Dr. Hata and her medical Staff community greatly. They follow up right away either through a phone call or my chart.

My other half needed a PCP, although he already had one, I wanted to find a more updated one. He…read morewas previously going to the same doctor as his dad and I never felt comfortable there. It was always crowded, super long wait and I barely understood the doctor. I finally took matters into my own hands, looked online and found Alohi Clinic. Although I can't speak from first hand experience with the appointment, my other half had no complaints. But what I can say is booking online was easy for me and when I had to adjust times, calling was just as easy. There is a code to get into the building, which they give you, and the waiting area is a good space nice cool and quiet. They offer services like facials, hair removal, etc. but they also are an internal medicine practice so you can come for normal PCP stuff. It's pretty great. The wait is quick, the front desk is friendly and the office is clean. So far it's been great with this clinic and I'm glad we found it.

My husband and I honestly can't say enough good things about Dr. Coelho at Alohi Clinic. It's been…read morea long time since we've had a primary care doctor, and I didn't realize how much I was missing that sense of genuine care until now. From our very first visit, Dr. Coelho made us feel completely at ease. He's incredibly knowledgeable and thorough, but what really stands out is the way he takes his time to explain everything clearly -- not just the "what," but the "why." You never feel rushed or like just another appointment on the schedule. There's something about the care he provides that feels personal and comforting -- almost like being "at home." That's hard to put into words, but it truly makes a difference. For the first time, I can honestly say I'll never dread going to see my primary care doctor again. If you're looking for a physician who combines professionalism, compassion, and genuine connection, I can't recommend Dr. Coelho at Alohi Clinic enough.

Everything. Dr jasmine kelly is all that I expect in a doctor. She is thorough, caring and…read moreanswered all my questions. She is very easy to talk to.

I was searching for a PCP and I was referred by my former Neurologist. When I first got there, the…read morewait was intensely long, but during the visit it was like he was preparing you for a long life and a better one. He sees seniors and people with intense care. Even the daughter is a doctor and she does so well with televisits. It's great that they are not part of Queens, but I wish they had a bigger and better office.

LOCATION: Conveniently located by Fun Factory, Diagnostic Labs, etc…read more FRONT OFFICE: Staff is amazing, phone lines are always busy but the staff handles the high call volume with precision. They always maintain a superb level of customer service, always greeting customers as soon as they enter and thanking them when they leave, no matter how busy they may be. NURSES: The nurses here are amazing!! They are super informative, they make sure they get the root of your visit to make sure you get the treatment you need. PHYSICIANS: AAAAAAAAAAWESOME. I have been a patient of Dr Kim's for the last 14 years, back when his office was in the building behind the gas station near Jack in the box in Kapolei. I have also been seen by the other physicians at this medical center and they are all amazing. Dr. Kim is truly a gem of a doctor!!!

Still love this office.!!!! It's been about 18 years or so since my family started coming to Dr…read more Jonathan Kim . He's so understanding and awesome at his job. The wait time for appts are minimal u don't feel like u had to wait at all.!!! Nurses and front staff are super friendly . Every time I have an appt. I always leave feeling happier and lighter inside. Chris especially is awesome for her personal knowledge about health and for always answering my calls happily! You won't regret going here!! My family will stay with Dr.Kim as long as possible!!! Everyone at Kapolei Medical is more like family!! Thank you for your love and care!!!!

Been coming to Dr. Mettias for over 2 decades. Everyone in the office is nice and friendly. It's…read moreeasy to make appointment and walk-ins are also welcome. The location is also very accessible. Most importantly, I get the care that I need and referrals to others when necessary.

Please, please, please... read the negative reviews. If you don't agree to monthly appointments (to…read morerefill common maintenance medications) or question a treatment plan, you will receive a letter dropping you as a patient. It doesn't matter if you are a longtime patient, you are just a dollar sign to him. Yes, he can be a very nice doctor, but only if you shut up so he can bill your insurance every month. I wish a state regulator would audit his patient files to see the frequency in which he drops patients.

Dr. Nitta and staff are incredibly friendly and flexible when it comes to making sure that you're…read moretaken care of as a patient. With every visit, he makes sure that you not only are physically well, but mentally too. This whole person type of care is just an example of his compassion as a doctor and this is also reflected by everyone who works in the office as well. This office truly takes you in as family and not just another patient in their files. Parking is easy as the office is served by a very large parking structure that is connected to the building. Paying for parking is also very easy as there are payment kiosks on every floor that take both physical and touches payment options. Appointments are fairly easy to get if you are in immediate need as they allow for same day or next day appointments if you call when they open. This has been an absolute life saver for times when you are feeling sick and would love to see someone right away.

I guess it's a sign to give a more update review with Dr Nitta since the last review was made 4…read moreyears ago. Have been coming to see Dr Nitta as my primary care physician for years now. Like the other 5 reviews, everything you read is all true. Dr Nitta is so easy to talk to and provides great care and suggestions to guide you to a healthier living. His staff are just as great as Dr Nitta too! Very friendly and easy to talk with. It never fails that when I leave the office, I'm always in good spirit. Parking is easy and no validation to the parking tickets you get upon entering. Pay your ticket by kiosk located on floor 1 and 3. Not sure if there's one on the 2nd floor since I never go to that floor anyways! Waiting room is small and cozy so don't bring your whole family with you cause theres like 5-6 chairs. On each floor tho, there's a waiting area next to the elevators. Anyways, here's to a 5 star update to this Yelp page!

Office staff are courteous. Great customer service and easy to work with…read more MD is thorough and thoughtful in the care being provided.

When l first entered their #217 Suite, l was greeted with a warm smile and a Good Morning Mr…read more Perez! says Iris. Seconds later Terri greets me and l thanked her for the last minute appointment. A tall man enters, named Ryan, and he offers and assist me on a wheel chair. I was on crutches and l had a boot cast on. After taking vitals and a discussion with Ryan and Sam, l felt exceptional and the their focus was on my health. Long story short, Dr. Suzuki was Professional, took her time, and she even checked on me before l left her clinic. Dr Suzuki and her staff are professional, attention to detail and attention to my immediate health concerns, went extra extra step to ensure my needs were thoroughly addressed, respectful and very sincere. Mahalo and Si Yuus Maase! Very Respectfully Peter P.

Located in the Marie Savio bldg on Kaahumanu St in suite 315. It's difficult to reach anyone by…read morephone so recommend using MyChart for any correspondence. Dr. Ranola shared an office with two other physicians. Front desk help Jocelyn is efficient and friend. Dr. Ranola's MA Mara is a ray of sunshine. She's friendly, thoughtful and efficient. Dr. Ranola herself is exceptional. Kind, thoughtful and not quick to disregard your complaints or quick to over prescribe. Definitely a keeper.

Sadly as good as Dr Ranola is she has left the state of Hawaii. I wasn't informed of her leaving I…read moreonly found out when I tried to make an appointment. I wish her the best but now to find another Dr without having to wait 4-6 months.

I do not recommend Dr. Ky Le or this office based on my experience…read more I initially came in for significant shoulder and spine pain. X-rays were ordered, but the results were never properly explained or reviewed with me in a meaningful way. Instead, I was quickly recommended a steroid injection in my shoulder and was told it would resolve the issue. I was even told he would give the same injection to his own wife if she were in my condition, which strongly influenced my decision to proceed. I moved forward based on that confidence. At one point, a lower lumbar steroid injection was also suggested, but I declined that treatment. I also specifically asked if I could continue going to the gym and was told "no problem." Based on that guidance, I signed up for a one-year gym membership and paid for a personal trainer. Within a few months, my pain returned and worsened. I scheduled a follow-up appointment on 10/22/2025 but waited approximately 55 minutes with no communication or update. I ultimately left without being seen. Despite this, my insurance (HMAA) was still billed for the visit, which I am now disputing. The office environment also raised concerns. The practice is located in a retail-style complex rather than a traditional medical setting, and the front desk area felt disorganized and overcrowded, with multiple staff members/helpers gathered around the main desk without a clearly structured office setup. I also had concerns about patient privacy during check-in. During my visit, at one point, the doctor took out his phone and showed me information about another patient he had assisted, which felt completely unrelated to my care. The only positive part of my experience was one medical assistant (a young male staff member), who was professional, respectful, and efficient. After seeking a second opinion, I was advised to immediately stop going to the gym. That physician identified a significant calcium deposit in my shoulder (about the size of an almond) and ordered further imaging, including an MRI, I had a lavage treatment to remove the almond-sized calcification. I was also informed I have lumbar stenosis (L1 and L2), which had not been clearly explained to me previously, and I was referred to physical therapy. Looking back, I regret not trusting my instincts about Dr. Ky Le and his office from the start. I also feel that the Hippocratic Oath to do no harm was not reflected in my care. My condition worsened and I ultimately required further treatment after his care. Based on my experience, I would not recommend Dr. Ky Le or this practice.

I love,love,lovee Dr. Ky Le! I personally think he has terrific bedside manner and he was…read moreincredibly patient with my questions/concerns during each visit. He was helping me with my weight loss journey and was also my PCP for a short time. Unfortunately, I had to find another provider because my work shift had changed and Primary Care Plus isn't open on the weekends and they close relatively early. I try to refer him to as many people as I can because I truly believe he is the best and is very much invested in seeing his patients succeed and thrive. The Office is pretty big and it's always clean. The Staff is friendly, I really always enjoyed when Jade would help me. Hopefully one day I can go back to him, I'm satisfied with the care I'm receiving at the new place but the difference is night and day.