I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices

Love the drop box option. Estimate was quick. Technician I spoke with was very pleasant and…read moreinspired confidence.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Great location in Johnsen, County North Carolina to get Amsoil's complete services done to your…read morevehicle. Vehicles transmission differential engine cooling system in your diesel and gasoline vehicle vehicles.

The service and customer service here are top tier! I have auto PTSD from a previous shop but will…read morenow be bringing my vehicle only to Dakota's and will definitely recommend to anyone who asks.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

The service was OK. I was told I need a battery but No one explained what the new battery would…read morecost. I had to ask what brand they sold and the price of the battery. I also didn't like the fact that they emailed my receipt with no option offered for a printed one. I like printed receipts so I can keep them in my records. Also the windows sticker indicates they used valvoline oil, the receipt shows Kendall oil was installed.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

We brought in our Lincoln and asked them to do a "entire overhaul of all systems" we knew the…read morecoolant line was likely in need of repair and said "we are thinking about selling it so want you to tell us everything that is wrong." When we picked it up they said "it's in great shape and just needed the coolant line replaced." I drove it off the lot and noticed the air wasn't getting cool. 2 days later, the AC went out completely. We brought it to a different shop and they pulled out the cabin filter which was entirely black and clogged (pictures uploaded). In addition to that, the Freon line had been sprayed at Walton's and had a microscopic hole. The new auto shop said "there's no way they missed this." We called, to obviously voice concerns about the cabin filter not being checked when we asked for an entire overhaul... they said "we never brought it over to our services side"... I'm not sure why they wouldn't do that. I'm incredibly disappointed in the service we were given at this shop. We were told "it's unfortunate timing and a coincidence" it's ABSOLUTELY NOT. It's bad business. I will NEVER return and I will recommend that people do NOT go here ever again. I'm confused and frustrated... come to find out they don't even check transmissions or engines at this shop!! Which was never disclosed to us. Save yourself a world of pain and money and do NOT bring your car here!

When I moved to Raleigh 26 years ago a neighbor of mine recommended I use Walton's Family Auto in…read moreGarner. I took his advice and have been going there ever since. Kevin Walton was a good and honest man, who I considered a friend. Since his recent passing his son Jeremy has taken over the family business (where he has worked for many years). It is good to know that whenever I need car repair, or just an inspection or oil change, I can trust Walton's Family Auto! They don't take appointments so you may have to wait an hour or two or leave your car over night to get the work done. They are reliable, friendly, and most importantly in this industry, honest! Thank you Walton's Family Auto for your years of service, I wouldn't go anywhere else!

I bought my car in already knowing the issue but another diagnostic was what I was expecting. Great…read morejob on the diagnostic and great job on the repairs. Their parts are covered under warranty. A bit pricey but definitely worth every penny

Quality work. Completed on time. Gave videos of the repair. Kept me informed of the progress.read more