I have used this company since the owner started, I think. I love the groomers and they are so easy…read moreto work with. I have 2 long-haired dachshunds who are very anxious so having the groomer pull up to the door is very convenient. I can give the dogs their anxiety meds and then just hand them over. I've had 4 different groomers over the last 5 years and they are all excellent. Highly recommend! They are usually on time but if late I always get a text. They had to cancel one time due to an illness but rescheduled me quickly and without any problems. The price is worth it to me and I don't think it's outrageous for what they do. They bring everything right to your door Always with a smile.

They were timely and professional. The price didn't quite match what they said but I wasn't home to…read moredicker with them. My pups are challenging even if they are loving -one bites the dryer lol. I'd hire them again

I have been taking my little girl there since 2024, I find the staff very friendly and helpful…read more Amanda is the one that deals with Ginny and the 2of them hit it off right away Ginny loves her trips to the beauty parlor, and seeing Miss Amanda, in the rest of the ladies smiling faces.

I wish I never took our dog here. We have a stunningly gorgeous Bernedoodle puppy with gorgeous…read morefur. We brought her here for a light clean up and told the groomer multiple times not to shorten her fur. When we picked her up they had completely shaved her fur off. We were devastated and they brushed us off and took our money. After posting about this, another friend reached out to me to say they did the same to their dog. It's like going for a trim on your hair and having the stylist shave your head. We will never go back and regret ever taking our sweet girl there.

Your pets are in safe hands if you board with Dr. Karr and Cyd!…read more I boarded our corgi here for the first time ever after my friend (who has also left a review here) raved about Dr. Karr. We have a situation where our dog requires 5 different types of eye medication, three times a day in his eyes. So that means someone has to be able to give him the meds at night around 9 or 10. Until I heard about this place, the only place in town who could do this is Petsmart. No other boarding place has someone working there late at night. Cyd told me this wasn't even an issue and of course they'd be able to give him his meds whenever we said he needed them. So it was a non-issue. Unheard of. I spoke to them on the phone a few times and they reassured me Gryff would be in good hands. First off, they take your dog out six times a day. Without a charge. That's just normal and routine. This is UNHEARD OF, people. You're lucky if your dog can be let out more than twice and they get to be outdoors. Not in a room like at Petsmart. You also have the option to let your dog be taken out in a group of other dogs (so they get some play time) or they can go out with just the people. Since our dog is getting a little older, playing with other dogs is hit or miss. To prevent this, they just spent more time with him and said he was great! I've also been told by people at Petsmart that my dog gets put in "time out" because he'd bark at other dogs. He's a mediator. That's a trait of corgis; big dog in a small dog body. But they took it as him being "aggressive" and he wasn't allowed in the group plays. At Pittsfield Pet Care, Cyd told me he was fine. Sure, they spent more time with him than him with other dogs, but they said he was totally fine. I have to trust two people who know and understand dogs over a kid working in a pet store. Dr. Karr is a licensed vet so if something happens there is someone there who will be able to take care of them. This is extremely reassuring. Given our dog's medical history, and a slight toe injury he was getting over, it was good to know he'd be in good hands should anything happen. Bottom line: board your pet here. They're going to be in compassionate dog people who know, understand and love dogs like their own. Their rate is great too ($30/night) and we only had a pay an additional fee per day because of the amount of medicine he needs. The facility is clean, which is a big thing on my list too. Drop-off and Pick-up was a breeze and these two people are two of the most friendly and wonderful people I have met.

Dr Karr and the staff at Pittsfield Pet Care are wonderful. The Vet care you receive is top notch…read moreand boarding services really superior. He even checks in as a Vet on my 2 dogs while they are boarding to make sure they always have what they need. I can barely hold the dogs back as they run to the door to get inside. I never have to worry about them. I can't give 10 stars since yelp only allows for 5, but they deserve it. The Mello's

Nicole does such a fabulous job with my "boys", I truly would never take them anywhere else!…read more She is awesome at communicating changes, reminding of appointments and when I need to update vaccination records (such a key part of being a reputable groomer!). She also is so flexible when I need to change an appointment, or drop my guys off a little earlier or pick them up a little later than expected. And the best part? You just drop off at appointment time and pick up when they are done, unlike many groomers who have everyone drop off early and the dogs have to be in kennels for hours! Nicole is one in a million, I'm lucky to have her, and so is Saline!

For Nicole being a solo groomer at her shop, she's a complete gem. Macavity, my domestic long…read morehaired cat, always looks great. I have her trim him in the Lion cut and people who visit me are so impressed. I've been with Nicole for a few years now. I started with her when she was working at another shop and followed her to her own shop. She is very popular. Like I stated earlier, Nicole is a solo, one person shop and is trying to keep up with the high demand. YES, she does require UTD vaccines, it's the law, and I feel my pets are safe from getting sick from non vaccinated pets. I love her so much.

This kennel is GREAT! My dog always looks happy when I drop him off and when I pick him up. He's…read more16 years old so had a complicated diet and medication regime but I know that the staff at Creature Comforts will do a good job of making sure he gets the right food and meds at the right time. They are affiliated with a vet clinic and, although the clinic will not do anything but emergency interventions, it is comforting to know that if something urgent happened, there are skilled people nearby to intervene. I'm so happy I found them.

Took my dog here for boarding a few nights and he was incredibly happy when he came home. He was…read moretired, but the good kind, not the kind where I can tell he hasn't slept the whole time he was there. It was quiet there when I picked him up. I really liked the grounds and the vibe and could tell he was treated kindly while there.

I have taken my pup to Lori since he was brand new. I trust her completely, and I love Bailey's…read moresmell when he comes home. It's cage free, so it is a good way to socialize your pup with other 4-legged friends. P.S. Classy Canines MOVED down the road and expanded. Now offering overnight suites and day care. Love Lori!

I hate having to write negative reviews for local businesses, but I feel it wouldn't be right to…read morenot share my experience here with others looking for grooming services in the AA area. I went to visit Classy Canines before making my appointment with my pup because I wanted to check out the location and meet the groomer. It is located in the back of a vets office and Lori, the head groomer, was friendly and seemed knowledgable. I decided to book my first appointment for my large breed dog. When my appointment day came I brought my dog in and we had an 'intake interview' she asked me if my dog had sensitive skin, I said no. We have had our dog professionally groomed every 4-6 weeks since we got her and she has never shown any signs of skin sensitivity. I knew my dog was matted (definitely not the worst its ever been but a little more than normal) and decided to cut her short because of this. When I came in to pick up my dog I noticed that her skin was red on her legs and Lori said she had put some ointment on it and then brushed it off as no big deal. I asked a couple prodding questions to try and get a better understanding, but she said to just discourage my dog from licking. I also noticed that there were multiple toe-nails that were cut too short and had bled. One nail cut too short is understandable, but multiple nails (her nails are not black), is hard to understand. By the time I got home and had a chance to run my hands over my dog I noticed there were red marks and blade burns all over her (a total of 7 different areas). I took photos so I could send to Lori with my concerns. By the next day my husband and I were increasingly worried and took our dog to the vet, where we learned that our pup had developed a staff infection from the groomer. She had to wear an e-collar and take antibiotics. It was super disappointing that it came down to this. The vet said there should be no explanation or excuse from a professional groomer to cause so many burns and cuts and she had never seen such a poor job. When I explained all of this to Lori in an email (I tried to get her on the phone but she never returned my call) she emailed back taking very little responsibility and said the spots and burns were due to her being heavily matted and having sensitive skin. After this I just asked for a refund - no use in arguing. The only reason I'm giving the second star is because I appreciate that Lori is a wise enough business woman to give a refund when one is due. I hope this is a one-off experience and isn't a common issue with them. I'm sure they have many happy customers. Nevertheless, i will not be coming back or recommending them to other people.

Ok... it's probably worth updating my review from when Mittens Pets first opened to now!…read more So Hannah has a full staff of talented and kind groomers and friendly receptionists. She no longer has coffee & treats in the lobby, but I think that's expected as business grows. Every year, Santa & the Easter bunny make an appearance, and you can buy a ticket for your cat to see them! Bernie has been on the nice list for the past three years. This place is super clean. They have cat boarding, and also they just started seeing dogs 1-2 days a week (and those days are dogs-only). If you want top notch boarding & grooming for your cats, this is the place to go. Also, you can just book a nail trim or claw caps or other a-la-cart options.

I take my boy Beskii and my girl Marina there for grooming every month. They've done a great job at…read morehelping keep them clean! Both have very dense coats so it's reduced shedding immensely. Also since Beskii is polydactyl, it's great to have his oddly thick claws managed and trimmed. Would recommend for their cat services!