Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.

I was out of town and selling an automobile in Virginia. My daughter had all of the documents…read morenecessary for the sale. I called Snatched Towing & Recovery. I spoke to Ethan. I explained that I needed Ethan to tow my car to Carmax, in Midlothian. Ethan provided very customer centric service. He kept a dialog going and set-up the pickup with my daughter. She happened to be closing on a home that day. Ethan waited on her to complete signing her paperwork with the buyer and completed the job. Both my daughter and I were very pleased with Ethan and Snatched Towing & Recovery. I genuinely recommend their service (AND THEIR PRICING!!)

Quality towing at reasonable rates. Professional attention and care taken to insure the safety of…read moremy vehicle.

This business took TOTAL advantage of us in a dire need of needing help! Our transmission on our…read moretruck went out and we were stuck in the area (visiting from Arizonia) for over a month. Lack of communication was EXTREMELY poor and they charged us over $2,000 to install a transmission. They knew we were desperate and needed to leave the area. The lady working in the office left us hanging and then when we did get a hold of her she acted like she cared .... Ha!!! They ripped us off by overcharging us and did a piss poor job of mounting the hardware and wires (which we didn't find out until months later FRANKS TRUCK & AUTOMOTIVE REPAIR IS A RIPOFF!!!! And should be ashamed of themselves for taking advantage of someone in desperate need. Don't waste your money on this business as they are NOT honest nor trustworthy.

Frank and his crew are friendly and informative! Great place to trust with your vehicle.read more

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommendread more

My Jeep needed a tow on a Saturday afternoon in the rain. It was in a spot that I didn't want to…read moreleave it sitting until Monday. Most of the towing places are closed or have limited drivers on the weekends. They gave me a better price compared to another company. He also picked it up sooner than the other company could. The roll back flatbed truck looked well taken care of and my Jeep was delivered with care. I'd definitely use Eastern again for my towing needs. Walter the driver was a really nice guy and very professional to deal with. Thanks!

They had great customer service and responded in less than 30 minutes. I how ever had to pay 150.00…read morefor 2 miles. Expensive.

From the owner: Best towing in the arearead more

I've had a great experience working with Christi Leibleat Shanks Towing. She is very communicative…read moreand responds quickly to any of my homeowners' questions. I also appreciate the before photos included in every Shanks towing report I receive for my communities, it adds great transparency and professionalism. Highly recommend!

Horrible ! That's what their attitude and their towing is. And these were two women, one who drives…read morethe tow truck and other at the front desk window. They are angry, hateful and all the rest that comes with such a people. And then they damage badly what they tow away . And when told about it the woman , the tow truck driver says " I don't care" Basically fraudsters and liars with no decency. Some people call it Karma ! I say God's Wrath comes to this kind of evil one's. Accountability ! they don't believe in such things but then no one can escape from God holds you accountable.

Very professional and helpful. Ben was able to help me source a driveshaft I've been looking for,…read morefor months. Was able to beat the pricing as well. 10/10 will be reaching out to Lew's as first point of contact for all part sourcing.

Stay away from this people they are dishonest liars and corrupt…read more I bought an engine for a 2016 Honda Odyssey that was supposed to be and great condition and only with 67.xxx miles I got an engine horrible shape with parts missing and leaking oil from everywhere plus I run the vin number and it came up that engine has over 113.xxx miles already. I call them back to to get my money back and Ben was already putting excuses until I told him I had proof that they sold me that garbage they didn't try to fix or find a solution to the problem no even an apology.