We're on year 7 I believe with Dustin and Anthony. They do a great job. Like I've said before we…read moreget lots of debris from the trees around the pool and Anthony works his chemical magic to keep the water crystal blue. Very happy with their service!!!!

Not sure what happened with Dustin. Initially, he was responsive to issues and questions. Then, he…read morebecame unresponsive and when he did there was some attitude. After a while, Dustin would make comments to make it sound like he was doing me a favor for doing his job or he would get very defensive. Makes me think there is something else going on with him that is affecting his job and temperament. Dustin was never able to get the pool level restored to the correct level, that was typically an inch or two too low. Dustin claimed he wanted it low for "skimming purposes", but the intake jets should not be gurgling when the pump turned on. He never could get the Leaf filter to remain secure that regularly opened-up dumping debris in the pool. The hose pieces for pool cleaner would regularly separate as well. I asked several times to find a way to secure the components better, and the only laughable attempt that I saw was using electrical tape. Other issues required several follow-up texts and calls. At some point Roger, was not doing a good job skimming once a week, in which I had to follow up after him. I do not mind skimming the pool the other six days, but please do a good job with the one scheduled day to clean the pool and spa. Apparently, Roger is moving on, so maybe he was phoning it in... Technician Ricki was excellent. He did a great job with the new heater installation, which is the only reason why a rated 3 stars instead of 2 stars.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

What great dudes restoring my green stagnant pool to clean! Zach showed up the day after I called…read moreand worked all day with his partner. Excellent work! Great recommendations for further improvements. Highly recommended!

These guys seriously are some Cool Dudes! We used another pool service for just over a year they…read moreweren't bad but they didn't go above and beyond the way Eddie at Cool Dudes has. He has also over the course of the past year kept us informed of the status of our pool and caught a few much needed repairs while never price gouging. thanks, Dudes!

Jesse was ok at first , right after he took it over from Ron, about 3 years ago but has gone…read morecompletely down hill...He doesn't return phone calls unless he's in your pocket doing something for you that day $$$.. His pool cleaners are in and out in about 20 minutes,do a crap job, continue to add Acid to our pool EVERY WEEK, FOR LAST YEAR OR SO, INSTEAD OF SOLVING THE PROBLEM!!We all know a pool can't be brushed, vacuumed, filter changed,baskets cleaned in 20-25 minutes,, that's why they have been fired, I'll do it myself now that I'm retired.... Careful with them,they also will steal, misplace, misuse your pool supplies and tools but deny it when brought to their attention....

I used them last spring and summer, and I had a great experience with their technicians. They are…read morealso very quick to respond online which is great. I only had a couple minor issues with them which I list below. Pros: Quick, high quality services for a great price. Their technicians are skilled, professional, and intelligent. Always had a great attitude and were quick to answer all the questions I had. Pay was very reasonable, and I always had a great looking pool that looked like new. They installed a new pool pump for me, gave great advice on how to take care of my pool, and never once had any issues with their technicians. Cons: The services used to pay were complicated, which led to confusion and frustration. They were initially very understanding but my failure to adapt to it led to some late payments (which I thought were paid) and resulted in me ending the services. I believe shortly after I stopped using Nu Wave they changed the services they used to process payments so you should not have to deal with the same issues I had to. Final verdict: All in all, definitely worth it.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

Very knowledgeable, responsive but most importantly, they are good people you can trust. Used them…read morefor over a decade and highly recommend them.

Anything but perfection! They are awful. If you want a green…read morepool filled with pockets of algae, indifference to calls and claims you're being pushy when you have the audacity to want a pool that can actually be used safely then this is the place to go to for service. Otherwise save your money and time. They are awful!

There are a lot of pool companies out there, but Splash Pool is the very best. They are totally…read morehonest, reliable and helpful. I have been a regular customer for over 10 years and have several times had occasion when they have come to solve a problem with the pool and have not charged. Because of the extra service they give upon occasion, I will never switch to another Pool company. I can't speak highly enough about the value of working with Splash Pool services.

These guys are the worst! Techs have no clue how to take care of a pool properly.we paid extra per…read moremonth for backwashing and it was rarely done. left pool valve in a stuck position with pump off and never returned to fix or notify of issue. Zero stars!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!