We got a stone chip/Crack to our windshield while traveling away from home. The local Safelight…read moremade an appointment at our closest Safelite to come to our home to replace the glass. Two very nice young ladies accomplished the task in not all that long. Including recalibration the camera and rain sensor. We were very pleased. We later found out something about Safelite in general. There is a strong possibility that the replacement glass you are getting comes from CHINA. It is not OEM glass. Wish I had known that because I would have insisted on OEM glass. Chinese products are, generally , much cheaper quality than American products. A session learned and a question to ask before have any glass replaced on your vehicle.

I had a rear window broken on my car. I attempted to contact Safelite to get a repair estimate…read more It is impossible to get a live human being to talk to from their automated system. Total garbage customer service. Calling the listed number for their Dubuque Iowa shop just shifts you to the automated system.

Repair properly done as usual, you can rest assured when you have work done here it will be done…read moreproperly completely. The staff is wonderful to deal with and this is like a neighborhood family shop. Forget the other ones go to a place that have you in mind and don't do shady repair work.

I very much enjoy the shop. I've had much work done there in the past they're reliable and do what…read morethey say. They're gonna do an on-time and their prices are fair unlike other repair shops in town. I'm very happy with this place quality auto rebuilders in class it's just a really good business and I will continue to do business with them.

Better prices than those Safe guys. Same service. Windshield repair was done quickly after we…read moreshowed up.

From the owner: Eastern Iowa's Premiere Facility for Automotive Glass Replacement and Repair. Lifetime Guarantee…read moreon every vehicle we work on. We can even HELP PAY your Insurance Deductible! Be sure to inquire!

Excellent, personal service and by far the best price I could find in the area to replace my…read morecracked windshield. They came to me (at work) to make the repair at no extra charge. While I hope I don't need their services too often, I will be a return customer if I need glass repair/replacement.

From the owner: If you're dealing with a chip in your car window, turn to a proven team for fast and reliable…read morewindshield repairs. For more than 15 years, clients have continued to put their faith in the professionals at United Auto Glass of Iowa. Located in Coralville, this auto glass repair shop is proud to fix and replace windshields for drivers across Johnson and Linn counties. As a family and locally owned and operated company, United Auto Glass of Iowa truly cares about exceeding your expectations with quality craftsmanship. Knowledgeable technicians undergo vigorous training to fix cars, trucks, and SUVs. Staying up to date with the latest innovations in the field, these professionals will diagnose and solve your issues fast. Whether you're finishing a custom build project or restoring your company's limousines, these experts offer the top-of-the-line products you need. This proven auto glass repair shop provides affordable and seamless installations. From personal vehicles to commercial fleets, they provide the resources to tackle a variety of situations. In keeping with their commitment to excellent customer support, this caring team provides mobile windshield replacements. Their convenient service will save you time, getting you back on the road with little delay. They also take time to discuss options with clients. Speak with a friendly technician to find the best product for your vehicle and budget. Do you have a cracked windshield?...

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.