Could not be happier with results of our body work on our BMW. On time, reasonable price and car…read morenever looked better. Really happy with Kieffer.

Took care of my work in a timely manner! And the work they did do was way above par! Would…read morerecommend this body shop for any job no matter how small or large!

Incredibly honest, and did fantastic work. Could've charged me a lot more. Great to know there are…read morepeople out there like them. Highly recommend. Hopefully we don't need their service again anytime soon, but would be glad to send business their way.

The owner, the girls in the front and the mechanic are the kindest people I have met in a long…read moretime. I was really blown away by what they did for me and my family. This was my first visit to Iowa and it's beautiful and that goes for the people too. Me and my adult kids were going to the fair when my suv needed an alternator suddenly. Cliff checked my vehicle and found I needed an alternator mine had stopped charging my battery and my dash was lite up like Christmas. I was quoted a fair price and the got it done so fast then delivered it to me at the hotel. Great service thanks so much to the owner who drove me back to the hotel while it was being repaired so kind and we were able to make the fair and the concert!

My windshield needed replacement, and they did everything professional. They even gave me a loaner…read morefor the day.

the receptionist is awful, accusatory and could care less about you. The owner at first is very…read morenice, but if anything goes wrong he starts yelling and dropping f-bombs on you trying to bully you. I have them 2x to get the work done right and it still wasn't, went to pick up my key fab and they said they hope they could find it. I expressed my disappointment inf the pock marks, faded paint and paint wearing off and he started screaming at me telling me how much he works and dropping f-bombs directed at me. I am a small woman that paid him 1200 to put on a new bumper and paint it. The people in this place are riding a thin line of insanity and just bully you and don't stand behind their work.

If I could leave a zero I would. My insurance company recommended this place after my bf hit a…read moredeer with my SUV. they came and got my SUV which was 7 miles and charged me 150$. My car was brought there the end of March and I heard nothing from them until the end of April. My car should've been totalled, they gave my insurance a estimate of 7k and when it was FINALLY fixed in mid June they charged over 10k which meant it should've been totalled. The car drove one week and never drove again. It was towed back to Abra, where it literally sat with no answers until September. When they said it needed a new motor and it was nothing to do with their work on the motor. This SUV ran perfect before it hit a deer and was supposedly "fixed". Terrible service department and the receptionist is so rude to everyone. Go anywhere but here. ​​​

Abra worked with insurance company Everything happened in 36 hours Can't ask for more than thatread more

After totaling my beloved 2007 Nissan Titan I was on the hunt for a replacement Titan - a truck…read morewith less than 80,000 miles on it but within my budget. This would mean looking for a truck 7+ years old but with very low mileage. As my choices here in St. Louis were slim, I started searching online for a vehicle within 500 miles. I found quite a few but their Carfax reports hinted at less than desirable issues. I also found a few that seemed ideal but the dealerships were not to keen on having the truck brought to a local, reputable, mechanic to have the vehicle inspected bumper to bumper, under the hood, and on the road by an outside party. Most of them refused because the truck was "priced to sell" and "wouldn't last long". Some even argued that it was pointless to bring it to an outside mechanic as the dealership had their own mechanics. Ha...nice try. Enter Richardson Motors in Dubuque, IA... From the moment I spoke with Mitch, one of their "internet sales specialists", he was courteous, professional, and quite honestly...honest. We talked about the vehicle - a 2013 Nissan Titan SL - discussed price for a bit then I asked him to walk around the truck and inform me of anything he thought I might raise an eyebrow should I decide to purchase the truck sight unseen (except for a few pictures on their website) and have it shipped to me in St. Louis. He inspected the truck then called me back and gave me a vivid assessment of things I might find concerning. Next, I asked if he'd be willing to drop the ruck off at a local mechanic for inspection and he did exactly that within an hour of me asking! Well, the mechanic's report was thorough and overall very positive. He did tell me that there were some bulbs burned out, the wipers were worn, and a few other very minor issues. Once I was satisfied with the vehicle I dealt with their business manager, Vern, to further negotiate a price as well as compensation for the minor issues found by the mechanic. We quickly came to an agreeable price and they mailed me paperwork, overnight, with an enclosed overnight return envelope. This process was a little rocky as it took a few days to actually get the paperwork sent out on their end, but its nothing that would take away from my 5 star review. We were all navigating somewhat unchartered waters as not many people buy a vehicle in the fashion that I was doing and they, as nice as they are, don't need to waste time on a could-be buyer that may or may not actually buy the vehicle. Once my $$ was in their hands we had the paperwork completed, the truck shipped, and delivered within 24 hours. There were a few other ways this team, especially Mitch, went above and beyond to facilitate this oddball car purchase but this review is already turning in to a novel. In the end...I'm a very satisfied customer and I sincerely hope to give this dealership my business again in the future.

Sold us a used vehicle that needed more in repairs then what we spent on it. Absolutely terrible!…read moreDo not buy from here

I came here one time. And hopefully I'll never have to come back. If you get my hint. Once I pulled…read morein I was taken care of right away. No waiting around or being told they were too busy to give me an estimate. It took only a few minutes for the lady to inspect my damaged car and give me a total price. Pleased with the estimate and then contacting my insurance, I scheduled an appointment. I had to wait to only two weeks to bring my car in for repairs. None of this, we can have you in one or two months from now. After I dropped my car off, it was finished in just two days. I was impressed by the body work. Later I showed it off to my Dad. A retired auto body repairman. Out of all the places I have reviewed on Yelp. Fugs Auto Body has to rank at the top in customer service. A great owner and wonderful people who work for him! They know how to treat you good!

From the owner: Fug's Auto Bodyread more