Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

They were courteous and polite. Did a good job. I was asked to check if the service was to my…read moreliking. Did inside and out as well as the screens.

Mr. Cates was very professional and arrived on time. He gave me a good price for cleaning my…read morewindows, which haven't been done in a few years. They were bad, now they look wonderful. If I have the need for them to be clean again, I'd be sure to call him again!

Wow, what a great job Loudon and Victor did on our windows. We have 35 windows, upstairs and…read moredownstairs and they made them sparkle. I would highly recommend their service. And their pricing was very reasonable. Thanks again, Loudon. Phillip and Lorice Mansfield, Ohio

Lucas and Loudon were amazing! They were friendly, and worked very fast. The windows look awesome,…read moreI didn't know they could look so good! The price was fair and the work was very professional. They were careful to look out for my landscaping and cleaned up after they were finished. I would definitely recommend them!

I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

I cannot say enough good things about my recent carpet purchase experience. It started at the…read morestore. We were looking at this certain carpet & the salesman Allen said, "with the size & shape of your room, you're going to see an obvious seam with that". Advice my counter guy didn't give. The man that came to measure & quote, very nice & no pressure. The installers Sonny & Jeff could not have been better. They were just great. One piece of trim between rooms didn't match, even though it was the color we picked. I just didn't like it. Sonny came back with 2 others & let me pick one I liked better. I love my new carpet & this company is a dream to with with.

Very straight forward and honest. I knew the exact flooring I wanted and had priced it at many…read moreother flooring shops, both local and nationwide. They had the best price and were extremely easy to work with. It's very refreshing to deal with a no BS company.

As president of our HOA community Residence on the green in Lorain, we used impeccable Powerwash to…read morePowerwash all 6 of our buildings did a great job and looks great,Wil use them again next year. Thanks again..

From the owner: We use low pressure soft wash techniques that will clean your house but not destroy itread more

Pajer Pro Painting painted my 12'x12' shed this week. The painters, Randy and Ryan, did a terrific…read morejob. They are highly skilled and efficient, very neat and attentive to detail, in addition to being gentlemen and responsive to my questions. I especially appreciated the care they took - on a very windy day - to protect my house, etc., and my next door neighbor's fence from paint speckling. And the price was right! I highly recommend their services. My thanks to Vic Pajer and his team of skilled painters. Mary Crehore Amherst, OH

Courteus and on time. Did a good job removing glued on non-slip pieces of carpet and resurfacing…read morewood stairs. Even touched up paint where it was scratched by our dog. Will definitely contact them again! Dr.Robert T. Bair Vermilion, Ohio