Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

The home I bought had an old wood stove installed. I contracted Advanced Chimney Specialists to…read moreremove the stove and chimney. The team arrived on time, removed the stove and chimney parts, closed up the opening in the roof and replaced the shingles! All of the team was very polite, made sure all debris was cleaned up and hauled away what they removed. Great job! Very happy customer!

Anthony goes above and beyond. My fireplace looks brand new. He knows his chimney and fireplaces…read more Kind of a protectionist.

Had them come out to clean out ash pit. They showed up on time and were communicative through out…read morethe work and let me know how it was going. They did a good job. It isn't cheap but they were one of the few that said they could do it or would do it.

We hired Glen to inspect and clean (if needed) the fireplace in a wood burning stove in the house…read moremy husband and I are in the process of purchasing. He overcharged us for the inspection and never even looked up the chimney or got on the roof for the inspection. When we got the full report from the home inspector he had photos of a lot of creosote buildup in the chimney from the roof. We never got an inspection report from Glen either. When I asked him to go back out and explained that he may have overcharged us he apologized and said he would make it up to us. He said he would get there the next day, a Thursday. He did not actually go until Saturday when we were not present and I did not hear from him until Wednesday, after multiple calls from us, our real estate agency and my insurance agent. These papers were due the Thirsday before, as I told Glen on the phone, and we were concerned this would push back our closing date. When he finally answered he said he was charging us $20 more for filling out the report from our insurance company and taking photos of the fireplace. When I questioned this he threatened to withhold the report that was due the week before. $20 is not that much money, and had he quoted me that to start with it would not be an issue, but he was extremely rude on the phone, overcharged us twice, and frankly did not do what we paid him to do in the first place. Had the inspector not noticed the creosote buildup we would have assumed it was clean and safe and could have had a fire in our new home because of his neglect. On top of everything the one and only photo we actually needed for insurance was too blurry for the insurance company to accept and now we need to have the photo taken again.

First time we have had Marcell's service our fireplace. The tec was on time and pleasant. He…read morecleaned it and replaced the remote. $150 for the remote. Cleaning $310. Total $470. What a rip off. Have someone else service yours.

We had an amazing experience with Marcell's. We previously contacted a competitor with a lack…read moreluster result. During a routine fireplace cleaning, we were told that our fireplace had to replaced with a more modern. We insisted that there was nothing wrong with the fireplace but he refused to listen to us and talked down to us. This is the exact opposite of our experience with Marcell's. BJ Marcell cleaned and serviced our fireplace. He treated us with respect and friendly conversation as he worked. All our future work will be with Marcell's thanks to this experience. If you are on the fence if you want to call Marcell's, please do yourself a favor and start with them. You will be happy with your choice.

Loren was on time , worked well, cleaned up, highly recommended.read more

Very bad customer service. Last year when we had an appointment he was a no show and now this year…read morehe cancelled his first appointment and then never showed for the second appointment.... takes too much time and talks/doesn't stay on task. Very unreliable. Cost twice as much as other area businesses so we will never be calling him again.