This was some of my feedback to Ray 1 week after he cleaned my chimney:…read moreGood afternoon, I wanted to provide some feedback regarding the chimney service you provided last Friday. it is important to note my roof required no ladder to access it. The home is built in to the side of a hill and can be walked on 1. Invest in paper covers for your shoes/boots to be used each time you walk through someone's home from outside. You were in and out of the home several times, leaving a trail of dirt each time. Your customers should not have to Vacuum your footprints. This is a standard in most service industries. Not having shoe covers is disrespectful towards your customers homes. 2. Purchase several smaller, narrower attachments for your Shop-Vac. A 5" wide, all purpose vacuum hose doesn't cut it. Generally speaking, I appreciate the inspection and the general cleaning of the chimney, but overall would rate the job as incomplete: 1/5 The reason for such a poor rating is due in part to not having the right attachments with your equipment inventory and not being able to clean around the box itself effectively. In short, you were sloppy, annoyed at having to check another part of the box, and very anxious to get paid and move on. You were in so much of a hurry, you left your ash bucket in the house and I had to chase after you before you sped away. I spent more time vacuuming and cleaning up after you than you spent cleaning the chimney. I received superior service when Randy owned the business. You were called because I still had his contact information. Lesson learned. I will not be using your services again.

Of the several chimney cleaning services we called in the Northwoods, Ray's was the only prompt…read moreresponse. He was very easy to communicate with as we worked to find a good appointment time. He came when expected and did his job. Called me right away with results and his findings. Sometimes it is a challlenge to find good service in the Northwoods. We will definitely be calling Ray again!

In order to schedule repairs to our chimney, we were asked to send 50% of the estimated cost to…read moreAbsolute Chimney. We sent a check for several thousand dollars, which was deposited, but then we were not able to get in contact with the business or owner for several weeks after repeated calls and emails. We were finally able to schedule a date to start repairs (~6 weeks after the check was deposited), but on the day of the scheduled appointment, no one showed up and no one called to let us know they weren't coming. When we called to express our frustration and disappointment, the owner made excuses, got agitated, and then hung up on us. We requested a refund of our deposit due to extremely poor customer service, lack of communication and answering phone calls/emails, and no one showing up on the appointment date without notice. The owner has refused to refund our money and has been ignoring our emails. Do not hire this company!!! They are not trustworthy and have nonexistent customer service!

Justin came to evaluate our fireplace. He was professional and knowledgeable. The results of the…read moreconsultation were emailed. My husband and I had questions and spoke with Nick. Nick made an appointment to come and look at it. He never showed up or called. Later we were told it was too cold. We rescheduled, I called the day before to confirm. No one answered and I left a message. Today Nick did not show up or call. Very disappointing for a small local business.

Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

The home I bought had an old wood stove installed. I contracted Advanced Chimney Specialists to…read moreremove the stove and chimney. The team arrived on time, removed the stove and chimney parts, closed up the opening in the roof and replaced the shingles! All of the team was very polite, made sure all debris was cleaned up and hauled away what they removed. Great job! Very happy customer!

Anthony goes above and beyond. My fireplace looks brand new. He knows his chimney and fireplaces…read more Kind of a protectionist.

Had them come out to clean out ash pit. They showed up on time and were communicative through out…read morethe work and let me know how it was going. They did a good job. It isn't cheap but they were one of the few that said they could do it or would do it.

He came out and listen to my concerns about my furnace. When the heating company came out they…read moredidn't know what was wrong with my furnace. When this guy came out he found out that I had bees nest in my chimney that was not letting my furnace ventilate properly. He was very helpful and friendly. I will be hiring him from now on to clean my chimney.

From the owner: J.E. Home Care And Repair LLC is your premier provider of chimney services in Wausau, WI. I have…read morethe experience and ability to assist you in your property's projects when it comes to chimneys. I am committed to staying on schedule and within budget. I handle every step of the process, keep you informed with schedules, monitor and track each phase, and ensure you love the finished result. I provide upscale customer service to ensure quality control throughout the entire process up to the final inspection.

A friend referred Gene Wagner as a person who could guide me as to what to do with my chimney setup…read morein my condo. We decided on a time to look over the chimney. I appreciated him being on time and ready to go. He gave sound advice backed by logical reasoning. I appreciate someone who speaks honestly even if some of the options clearly will not develop into work for him. Should I decide to proceed with a teardown and removal, I know who I will call for the job!

I highly recommend Wagner's Chimney Service. I am so pleased with Gene's work. I have an older…read morebrick home and the chimney repair and cap matches the original beautifully! Gene kept me up to date on his progress during the project and finished on time and under the estimate. Fantastic quality and customer service.

First time we have had Marcell's service our fireplace. The tec was on time and pleasant. He…read morecleaned it and replaced the remote. $150 for the remote. Cleaning $310. Total $470. What a rip off. Have someone else service yours.

We had an amazing experience with Marcell's. We previously contacted a competitor with a lack…read moreluster result. During a routine fireplace cleaning, we were told that our fireplace had to replaced with a more modern. We insisted that there was nothing wrong with the fireplace but he refused to listen to us and talked down to us. This is the exact opposite of our experience with Marcell's. BJ Marcell cleaned and serviced our fireplace. He treated us with respect and friendly conversation as he worked. All our future work will be with Marcell's thanks to this experience. If you are on the fence if you want to call Marcell's, please do yourself a favor and start with them. You will be happy with your choice.

Kurt uses a camera to inspect your chimney. He found cracks in my chimney when another inspector…read moredid not. I knew cracks were present as there was smoke in my house on the second floor when there was a fire going.

Kurt the owner, was paid to put a new furnace in my home and he removed all the freon out of my…read morecentral AC unit. The AC unit is new. They came in May when the weather was not warm and put in freon. But in July with the heat, my AC unit required more freon because it was not cooling my house. The year before it worked fine. Kurt refused to come and put more freon in it. I now have $200 bill for more freon that needed to be put in by him, since he took it out. After the more freon was put in, it cooled beautifully this summer. This man takes the money and runs. He does not take care of the problems he created. He does not take care of customers after he gets paid. He is onto new money. No guarantee with him. I would not use him for anything. This also, is not a family owned business, since he recently purchased this business. Also all his employees quit him too. He also left me a false voice mail, which was very insulting and untrue because he is a very, very rude man. I liked all his employees and his women that answered his phones. I have never been treated so poorly from someone that should have finished their job. Do not pay this man until everything is done correctly, because once he is paid he is done with you. Do not use this man, It is a horrible experience.

My mother needed her chimney cleaned and they called back and did the job well. It didn't take long…read morefor them, and price is reasonable for the quality of work and timely did the work. They made recommendations and suggestions to make our fireplace more efficient and safer and also to save money! Hard working, very nice, honest, and practical people. They will be our go to for fireplace maintenance.

From the owner: Ashwipe Chimney provides cleaning, repair and contracting services for chimneys in the Wasau WI and…read moresurrounding areas. We are proud to be locally owned and use our years of experience to make sure you get the best result at a fair price. Call today!