The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

Left the job unfinished and damaged my ceiling. I contracted CM to install open cell spray foam in…read moremy attic. My fiberglass insulation was needing to be replaced after 17 years. Also, a family of squirrels had been in my attic and contaminated the batting. I was quoted nearly 6K to spray the foam, and was also told that it would help keep out the squirrels, which were giving my wildlife removal expert fits. CM came and sucked out the old fiberglass and installed the foam the next day. Long story short, the squirrels blasted thru the foam in all of 30 seconds(I heard the load pop as they busted thru it from my roof vent caps, and I saw it on cameras I'd placed in the attic to monitor them.) I also noticed a fairly large area that was not sprayed initially, and a small 8" or so diameter hole they missed as well. After finally and permanently expelling the rodents, I called Cm to see if they could return to fill in the 2 tiny holes the squirrels had made, and spray the square and hole they'd missed the first time. It is difficult to get in touch with anybody, and I would always play phone tag. I also noticed that my ceiling was damaged as the sheetrock was pushed inwards from the attic, presumably by a worker's shoe. I was told that they had a minimum fee to return of $1500! While I might see a fee to fix the holes made by the squirrels(tho the salesman told me the foam would keep them out), it is certainly unfair to charge for work they missed. Regardless, $1500 is outrageous to fix a tiny amount of missed foam. After arguing a little, CM sent someone to inspect the attic. I showed him the tiny hole at first, and he was incredulous, acting like I was being completely unreasonable for daring to complain about such a tiny area. That's when I showed him the much larger area that was missed. He said that they would fix all the areas, even the squirrel holes for free. He brought 2 small canisters and left them in the attic to reach room temperature, and said he would have the office call to set up the appointment to respray. Well, guess what? Two years later I still have the canisters in my attic, my ceiling is unfixed, and I bought some spray foam aerosol cans to finish the work(tho I haven't used them b/c I just haven't gotten around to it yet). One day, I will have to lug the canisters back to their office to return them, since they obviously don't care about it, or their customers. I do not recommend.

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

I paid for AC servicing and afterward noticed a dining room…read morechair was missing. I sent the company a photo of the chair with details. The company initially told me they'd reimburse me $500 directly, but later said I'd only get the value credited toward purchasing a new AC unit - which I felt was overpriced. They said the employee involved was no longer with the company but never compensated me as originally stated. I would not use them again.

My gratitude and appreciation to Suwanee Mechanical for quickly responded to my service call…read moreregarding the air conditioner not working properly on the first floor. It was found out the brand-new evaporator coil was leaking. Within a day, the crew removed and replaced with new one. The crew stay until late on Monday 6/17/2024 to finalize the replacement and ensuring it is working properly. Your crew is very commendable, especially Sam is an asset to your company. Please extend my thanks to him and the other two staff members. My sincere thanks to Suwanee Mechanical for quick response, especially with two seniors with a temperature over 89 degrees inside the home on the first floor. Your great customer service is much appreciated.

My AC stopped working in Mid-June, which is not the ideal time. Suwannee made sure to make a…read morespecial trip to the warranty distributor to pick up the needed part in order to fix my unit quickly. The service was quick and the price was about half of what I would have paid to get the work done with a large company like Moncrief or Shumate. The tech was incredibly knowledgeable in regards to my questions and honest about the service. I will definitely use Suwanee Mechanical for any future repair or replacement needs. You should give them a try if you live in the Atlanta area! I'd have to say the biggest selling point other than professionalism is that they don't try to price gauge, something I've experienced in the past with some of their competitors. Fair honest work, for an honest price!

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

WOW what can I say about Vu and his team show up on time get the job done not on the phone and the…read moreowner does some of the work not like others that take all day for a 3 hour job and charge for this time. And there was a problem with the first install and Vu made that right at ZERO cost. SO you can pay the big companies more and get less if you want but I would call these guys they do it right ?

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

Came and fixed a difficult thermostat issue the same day we called, more than reasonably priced and…read moresuper professional...would definitely use them again and highly recommend.

Jorge and Kevin are the dream team. Installed a beautiful unit very quickly but thoroughly . You…read morecan tell Jorge has been doing this for a while. Great customer service is the main thing I look for with a business and Jorge is amazing. I will definitely recommend him to anyone that needs HVAC work done and will be the only person I use from now on. Not to mention he is very reasonably priced and doesn't feel like he's trying to over sell you or anything like that. Good honest businessman.

We are so pleased with Seasons Comforts. They recently installed our new aIr/heat unit. It runs so…read morewell and is not noisy like our last unit. They arrived on time, kept everything clean and orderly. We would give them a 5 star rating. We live in Deaton creek subd , next go the Braselton hospital. Many of our neighbors had Recomended this company to us. They also had a good price.

These are now my go to ream for HVAC service, repair and replacement…read more They say that 80% of the reliability of an HVAC system comes from the original HVAC team, and how they installed it and only 20% comes from the equipment itself. If that's the case, you definitely want these guys on your side too. I had our entire HVAC (both heating and AC) replaced by Season's Comforts in 2021. They sent out a huge crew and did a great job. It has worked flawlessly for 4 years in the swampy Atlanta heat. This 4th of July weekend, I came home to an AC unit that wouldn't blow hot air. I called the main line and Andy came out Monday afternoon and got us back up and running inside of 5 minutes! (Spoiler alert: it was a blown capacitor - which is a pretty inexpensive part to replace). These guys are the best. When I replace the other HVAC unit in my house, it's going to be Season's Comfort doing the work.