I came across Home Instead at a time of need and despite meeting for an "assessment" with 1 of…read moretheir representatives who took into account all of the needs and requirements of the situation, the service I was given was absolutely horrible! The worker was hired to work the overnight shift, she showed up in no uniform, no mask, said she had inadequate experience for the job, fell asleep twice, had to be physically woken, was rough with the patient and dog, failed to clean patient and then argued when asked to leave after being caught sleeping (literally laying down, feet on the couch, covering her face). The response from the company was unacceptable, they never replied to my email sent directly after she left, I had to call the 24 hour line multiple times to report her early dismissal and never got a return call. Further, after calling to follow up on my issue, I was told I wouldn't be charged for the horrible service and then received a text and voicemail message days later confirming further service. I again cancelled, citing an unacceptable initial experience and have now been charged $100 for this abhorrent experience. In short, the company (franchise) lacks in every area and customers would be wise to look elsewhere.

Stay away from this company if at all possible! My mother experienced theft from their care givers…read moreand they were VERY unreliable. One of the care givers even put her name as an insured on my mother's vehicle!! There was no continuity with care givers whatsoever! There are other reliable home care agencies and this is not one of them! BUYER BEWARE!

Canyon provided our family with incredible support and care during the most difficult season of our…read morelives. We started with in home nursing support and transitioned to home hospice. Every member of the team was available around the clock for help and support. They ensured that my dad was treated with dignity and support and provided our family with the love and support we needed. We are forever grateful.

great nursing and therapy for anyone going home from rehab. i would recommend this home health!…read moreThey are amazing!

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.

They are money hungry and pay caregivers so low it's not close to a livable wage. They let…read moreemployees go with no notice. The owners don't have to see the caregivers face they are just a number. So you can be the best caregiver in the world and they preach that's what they are about. But workers are a number not a human caring for people's last days. Don't be fooled and don't work there... instead work at Wendy's.. they pay more. And faith based ... that's comical. Workers are treated like trash not family.

Home Instead is terrific. After a major surgery and time in rehab I needed someone once a week to…read morehelp here at home. They matched up to a great caregiver. She was a hardworking and very caring person. The good news is I have progressed and gotten strong and no longer need a caregiver and the bad news is I will no longer have the weekly visit from that special person.

So we just got 30 days notice they are dropping us because they are short staff. We have had no…read moreshow no call, employees show up drunk at 7:00 am - Merry Christmas let's cancel when most people are out for the Holliday's.

From the owner: ​Estrella Home Health Care is Denver's compassionate, Medicare/Medicaid-certified provider…read morespecializing in providing care to people with disabilities. Providing Skilled Nursing (Wound Care, Medication Management) ​Personal Care (Bathing, Dressing, Mobility) ​Respite Care and 24/7 availibility ​Specialized care for Alzheimer's, Dementia, and Developmental Disabilities.

Terrible business. No communication lack of respect never show up on time if at all. I bought a…read morebunch of medical supplies and when i called for the hime service they said my husband was discharged. No what do i do w all this iv stuff. Run away from this place the quality of care is terrible. I was doing the same stuff before they came. They never did what they were hired to do.

Compassion and communication are lacking. We are unhappy with Envision and are sorry we chose this…read more company without researching other options.

I had 2 caregivers that cared. I had at least 20 that were a nightmare. Half didn't show up. I…read moredon't know how many robbed me or did damage to my place. You won't have a peaceful life.

How does one find care for ones parents? Answer is simple: word of mouth! Well, this place has been…read morerecommended by another provider in the industry. I mean a peer recommendation can't be wrong, right? Contacted them, set up an intake visit. The prices were reasonable compared to some of the other providers we contacted. They worked with moms medical doctor to get the paperwork completed and so far have been super easy to work with! The caregiver they sent has been a God sent! Highly recommend their service should you ever need it. Gives us a piece of mind!

The team at Gateway is excellent. Regina and her team are always willing to help out with patients…read moreneeding home health care.

From the owner: Gateway Home Health is a locally owned and operated Home Health agency in Denver, Colorado. We…read moreprovide skilled nursing, physical therapy, occupational therapy and speech therapy throughout Denver and surrounding areas.