MIKE came through today. I was coming out of work and I noticed a guy at the round about in front…read moreof the ER. I asked him if he was a poolman? He said, " yes and how can I help you?" I explained that my pool man hasn't been coming by and I was in the process of shocking my pool. I was hoping my pool will be ready before this weekend. I'm throwing my youngest son a birthday pool party Saturday. Without hesitation he said "shoot me your address and I'll come by to take a look." (Eventhough it was his day off) Not only is he knowledgeable about the pool but you can tell he's kind, humble, honest and a great teacher. He took his time to go over what's the next steps to getting the pool ready for Saturday/ready for summer. He taught me about the air bleed sock for DE filters and manifold. He even gave me a FREE O ring for manifold. Thank you for your help today. I greatly appreciate you. I highly recommend Mike as your next pool guy.

I didn't realize how many unqualified people are out there working on pools until I ran into…read moreseveral problems with ours. A pool isn't just water and a pump--it involves electricity, gas, and chemicals, and if something is done incorrectly, the risks can be serious, especially with kids in the home. That became very clear to me this summer. After picking up on a few too many red flags with our previous pool guy, I went looking for someone who actually knew what they were doing. That's how I found Michael. He called me back right away and came out quickly. Within minutes of inspecting the equipment, he found multiple issues--including one major electrical safety problem that could have seriously harmed my kids. No one had ever caught it before. Since then, I've had several other licensed specialists out (leak detection, electricians, etc.), and every single one of them confirmed what Michael found. Beyond the technical side, he's exactly the kind of person you want working on something as important as a pool: consistent, knowledgeable, and a great communicator. He shows up when he says he will and explains everything in a way that actually makes sense. Finding someone competent shouldn't be this hard, but I'm glad we eventually crossed paths with Michael. I highly recommend Pool SOULution and Michael Meadows.

Jesus and his team were so fair on price , incredible on time and did an amazing pool clean . My…read morevery old pool has never looked this new I would recommend Royalty pool and spa always !

I called Royalty Pool on a Saturday to get my pool heater fixed (an old STA-RITE MAX-E-THERM). I…read morespoke with Jesus, the owner. He was quick to respond and we scheduled a service call for Sunday morning. On Sunday, he texted an hour before the scheduled time to let me know he was coming. He also called to confirm. He showed up on time, had all the tools and parts with him, and got to work. He was knowledgeable and efficient, spotted some other issues and explained them to me, and ultimately got the heater working smoothly (after replacing the thermal regulator, temperature sensor, control board, and communications cable). He also offered to check and top up some of the pool chemicals for free as part of the service call. (Side note - the man has some of the best tools I've seen for working with this stuff, which probably helped with his efficiency.) TLDR: Jesus is professional, efficient, fair, and a good communicator. I highly recommend.

Jeremiah is awesome! I had initially contacted him in a panic because my pool was turning green…read moreafter my previous pool man neglected service for a few weeks! We quickly scheduled a consultation and after his assessment, we hired him to complete the work. Within a day, I noticed a remarkable difference. I didn't know my pool could look so blue & clean! He was extremely thorough not only cleaning the pool but all the equipment including the filters and tanks. Just look at the before and after! If you're looking for a pool guy or help turning your pool sparkling clean, Jeremiah is your guy! Highly recommend!

Everything went well. They promised it would take 3 days and it did 1st day started. They let the…read morepool out and then they vacuumed the bottom of it and all around and the acid. Wash it after and then fill it up in 3 days like they promised.. now the pool is beautiful And the price there's a lot of money but it is well worth it.

Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

Timely response to request for service quote. Services were clearly laid out in the proposal. Once…read morewe agreed, the technician arrived the following day. Thorough inspection and recommendations for an older pool.

Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

Eduardo has been taking care of our pool for the past six months. He is reliable and consistent and…read morepersonable. He understands the pool water and equipment and offers suggestions to improve the system when it is needed. His fee for weekly maintenance is very reasonable. He communicates quickly via text to any questions and online payments are easily be made with Venmo. We recommend him to neighbors and friends!

Eduardo quickly responded to my requests and was able to quickly identify the problem with my pool…read more A different pool service company had neglective to clean out the filters for over a year on my pentair system resulting in poor performance of the spa and fixed it that day. Eduardo is also very helpful in taking the time to explain how to properly operate/ control the system and was very professional.

Nightmare company!!!! If you want your repair to take months with lies and no shows. If you want a…read morecompany that never answers your calls or text except to inform you at the end of the day that they are sorry they can't come today and will have to reschedule and so the nightmare continues!. If you want to deal with a company that will lead you on, never finish the job and give you nothing but headaches. Then Showtime Pools is for you! Don't even consider them!!!! You have been warned! Reply to steve: Here is a list of your companies activities for replacing my pressure gauge and diagnosing my heater failure for my pool. First appointment July 7 no-show reschedule for the eighth, July 8. Looked at heater ordered and replaced pressure gauge. July 18 for heater no-show rescheduled, July 30 no-show rescheduled, August 13 no-show rescheduled August 14 no-show rescheduled August 21 came out looked at heater again ordered three parts, August 29 no-show rescheduled ,September 3 no-show rescheduled ,September 4 sick rescheduled September 10 no-show sent text saying having warranty problems. Pool heater never repaired.

I had an emergency situation with my pool pump and the electric box as well as heater. Steve sent…read moresomeone within just a few hours! Victor was knowledgeable and fixed the problem. I will not hesitate to use them again! Update: well, the issue wasn't fixed after all. I let Steve know and it's now been 3 days of telling me he will come back to take a look. Today he even said he was on his way and then went MIA. Very unprofessional move. I don't recommend at all.

Edy is excellent! He cares about our pool just as much as…read morewe do. Efficient, communicative, clean & cool. I don't even want to write this review so we can keep him all to ourselves, but he's just too good not to give his due. 5 stars all around!

Eduardo is such a pleasure to work with. He is kind, honest and really cares about doing his job…read morewell. He's been taking care of our pool for over a year and then started taking care of my parents pool too. I would highly recommend!

So happy to find a honest and good company. Matt has great communication skills. He explained the…read moreissues as he was fixing it. It's not always easy to find super honest, efficient and trustworthy people. Matt is the real deal! My pool cleaner didn't know how to fix the issue. Matt shows up with a mobile pool shop. He was so quick to diagnose and repair the pool heater. Well worth his services to have peace of mind it was done right.

Matt and his team are honest and reliable. Super knowledgable regarding pool maintenance…read more Communication skills are excellent. I've recommended Pool Pros to my neighbors and friends. So happy with their work!!

I had an emergency request on Saturday morning, a bunch of kids were coming over for a party but…read morethe pool heater didn't work! My regular pool technician of course was MIA, so I called Horizon and the owner, Eddie, graciously came out to fix it. Saved my day! Thank you so much!!!

I've worked with a lot of pool companies, and Eddie and team are the real deal. It's been a…read morepleasure. He's been so responsive, helpful, and really accommodating. I love the service.