Johnny and his team have been maintaining our pool for the last 2 years. We used Johnny to also…read moredemo and reline our pool with great results. After the eaton fire his team drained and restored it which was no easy task, and we took the opportunity to also have them convert it to a saltwater pool which is way better. I'd highly recommend them to anyone in Pasadena looking for anything from regular upkeep to larger renovations.

I have been using Alpine Aquatic for my pool service needs for roughly 4 years now. I use to have…read moreyour normal "pool guy" in which I would often have various problems with so I went shopping for a new business. I found Alpine Aquatic and spoke to Johnny. The guy has been a man of his word since day 1!! My pool worries are over! I DO NOT worry about my pool anymore. It's not just maintenance neither! I had a pool heater installed recently and the guy Johnny sent out was unbelievably knowledgeable down to the science of the machine! If you are tired of the "pool guy" experience and want to get things done the right way....I highly recommend Alpine Aquatic!!

THE BEST POOL COMPANY EVER! The owner Robby provided me the best service! Their whole team is…read moreabsolutely amazing and so professional. If you're looking for a professional & reputable company...SOCAL POOL BOYS are the ones

Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ，yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment！ look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

Cameron and his team are truly a gem. We recently switched to Crescenta Valley Pools for service…read moreafter our previous provider became unreliable, and they've been fantastic. They quickly identified that our pool wasn't properly balanced and have done an amazing job getting everything back on track. They're reliable, knowledgeable, and easy to work with. It's also great having one company that can handle not only regular maintenance, but repairs and installations as well. They did a great job recommending and replacing our old heater when it broke. Highly recommend them if you're looking for pool repairs or regular maintenance service.

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

Zak at Commercial pool and spa services to the rescue! Our weekly pool maintenance tech let me know…read morethat our pool at our Airbnb property located in Northridge had lost power to the aqualink system, pump, and heater. I called 10 pool companies before I got an answer at commercial pool and spa services! They were able to send someone same day to diagnose the issue, and follow up the second day to finish the repair. The actuator had gone out and that burnt a fuse. They were quick, easy to communicate with, and affordable! Highly recommend and will be calling them for future repairs!

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

Ramon and Abel are absolutely amazing. I first contacted them about my above-ground spa (hot tub),…read morewhich was covered in ash from the Eaton Fire. They came out, drained and cleaned it thoroughly, checked the chemical levels, and even left the hose running with instructions to stop it once it was full. For the deep clean, they charged $275, which I felt was fair, and I've continued with their monthly maintenance service. I'm happy with their service, professionalism, and the connections they have in the hot tub industry. Highly recommend!

I just had my first service call with Andy from Aqua Masters. Had just found them online locally in…read moreLos Angeles and, while reviews looked good, you never know until you work with someone. Andy is great! He is professional, friendly, knowledgeable, I already find him incredibly trustworthy AND able to clearly explain things to a first time pool owner. He also was thoughtful about how not to spend money unnecessarily - thinking through alternatives for my issue.

Richard the CEO was very helpful with a lighting equipment need I had. He researched it to get a…read morethorough answer and responded quickly.

Ryan is awesome! We have been clients for years and are so impressed by his service and couldn't…read morerecommend him more highly. Ryan is incredibly helpful, responsive, and trustworthy (answering texts and calls immediately which is unheard of). He kept our pool in great shape for years while our house was rented out and now that we're back and using the pool regularly again, they've been just as fantastic. Every little issue that has cropped up has been handled quickly and professionally. He is always willing to help troubleshoot and get things resolved. It's such a relief to have a pool company you can completely trust, especially when you're not always there to keep an eye on things. If you're looking for a reliable, honest, and responsive pool company, we highly recommend Ryan and his team!

I've trusted Ryan with my pool for a couple years now and the service has been consistently…read moreexcellent. His pricing reflects the quality, you truly get what you pay for. He and his team are thorough and always leave the pool looking perfectly clean and clear. Communication has been great, with quick responses every time. Highly recommend. 5 stars!!!

Tony has been our pool man for several years now. He's very on top of his job. He's always on time…read moreand the pool and equipment are always well maintained. He's far above all the younger pool men.

Tony has been servicing my personal pool for more than twenty years. Reliable is an understatement…read morefor Tony. He arrives on time consistently with all the materials he needs to service our pool properly. Because of Tony, we have had a crystal clean blue pool for ages. When using the pool in the past, I have never had an issue with the water bothering my eyes or skin due to over use of chemicals. With the years of experience under his belt, you can expect quality from Tony Passarella. Beside his work ethic, Tony Passarella is a wonderful man, over the years, my family and I have gotten to know what a kind and caring person he is. It's nice to have someone you trust servicing what you have built so many memories around. I recommend Tony to anyone who needs there pool serviced, because there is no type of pool that Tony Passarella cannot handle. Give him a call ASAP, he will not disappoint.

I hired Arman to do the start up of our newly plastered pool with pebbletech and monthly pool…read moremaintenance back in July. He quoted the most reasonable prices for both services. During the start up process he came by every day for week to ensure the pool was balanced and ready to enjoy. Arman communicates when he is on his way and if you need additional parts or service he will keep you updated and informed. He discovered that my pool filter grids were damaged by the previous pool service company and he brought it to my attention immediately and was able to replace and install the grids the next day. Lots of good qualities when it comes to working with Platinum!

Always arrived late, and always a bad attitude ! Consumer beware, especially who they assign to…read moreservice your pool.