One of the best AC/H men I have ever known. Fair, reasonable, but never too busy for Your job. I…read morewish his area included Mesquite!

They made time to fit us in between jobs and really helped us out. They do good work and they're…read morefriendly helpful people.

These guys did an amazing job. Shortly after closing on our house, the AC went out, which led to…read morethe discovery that the house still had the original 1940s knob and tube wiring throughout the entire house which had been spliced (not to code) to new wire for the added AC and appliances all run to the tiny 100amp service panel. I was 5 months pregnant at the time and being pregnant in the Texas summertime with no AC is a big NO. We called Choate after we'd received an outrageous bid from another outfit, and Walter came out the next day to check everything out. He gave us a very reasonable quote not just to rewire our house, but to also run power to our shop and update the service panel to 200amps. Walter also made sure to come out before they were able to start the work to ensure that we had at least a functioning AC so I would be comfortable. Then the work began and it was discovered that our home was built to be bulletproof lol shiplap everywhere, layers of siding, firebreaks galore, unexpected 2x4s in the walls in random places. Our house put up a fight. Andy and Amon worked their butts off to get this job not just finished but adding things like more lighting in the bathroom and laundry area to exterior porch outlets to make our lives more convenient and comfortable. I cant say enough how much we appreciate all of the hard work and hours these guys put in to make our home better all while remaining kind, courteous (despite the many challenges) and patient with our 4 crazy dogs. Choate electric will be the only guys we call for any electrical or AC needs that we have in the future.

Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.

They came out for a warranty repair and told me I needed replacements which I did in fact not needread more

Mann's came through again! While having new insulation put in the workers noticed that the air in…read morethe attic was cooler than they were expecting. After doing some investigating, they found a major hole in one of ducts. Big hole, 6" wide by about 50" long. Called and someone came out that evening to look at it, actually 3 techs came out. They came back early the next morning and made the repairs needed so they could finish the insulation. Thank you again for coming to the rescue! I did see the reviews of Mann's from others, but they are excellent for our needs.

Word of warning - Do not use these people. Paid them $620 to go through 2 units. A month later the…read moreheat pump didn't work. Took 3 hours before they figured out it was thermostat. When asked why that wasn't checked the month before, they informed me they were only there for the AC. It's the same unit! Charging $255 more. I'm not one to post reviews, but I feel like they are dishonest. BEWARE!!

These guys are amazing!!!! We are having freezing temps and our heater stopped blowing heat. We…read morecalled them and thankfully they had availability. The technician Logan was super honest. He said the code that popped gave a few things to try and he figured it out quick. I was expecting to be gouged but it was a fair price. Highly recommend these guys!!! We will definitely use them in the future.

Very friendly, and they don't try to sell you things you don't need. Very respectable business.read more

Ricky came out very quick. Prices are reasonable. Our central a/c unit was professional installed…read more Started and finished the job on time as promised. They are a trust worthy company that I highly recommend.

From the owner: HVAC Sales, Service & Installationread more

They were extremely honest. The owner fixed our system after another local company told us it could…read moreonly be replaced. I will definitely be recommending them to others.

We had a wonderful experience with Wise Air Works. Our cooling system was dead and the heating was…read morebarely working. Wise Air prioritized us and didn't delay service which kept happening with two prior companies. Zach of Wise Air was punctual, efficient, knowledgeable, helpful and even helped install additional venting that we required. If any issues came up - he addressed them right away until the job was completed. Our new system works great! Based on our positive experience we definitely recommend Wise Air Works and we will continue to come back for any future services!

paid Kenneth $500 for what he described as an "air purification test." This was presented as a…read moreprofessional service, not just a walkthrough or consultation. After months of follow-up, he finally sent a vague email of personal opinions -- no measurable results from a device or lab, would not clarify what type of testing equipment was used, nothing you'd expect from a legitimate test. When I calmly asked what equipment he used, Kenneth got defensive and began yelling at me over the phone. I never raised my voice. On top of that, during the same visit, he claimed we needed a $14,000 HVAC replacement. A second opinion later confirmed our system was fully functional and only needed a simple adjustment. This wasn't just a financial inconvenience. I live with my elderly grandmother and father, and we pursued this test due to real health concerns in the home. I experience tightness, fatigue, and other symptoms when inside. The delay caused by this situation set us back in getting real answers and proper testing. We've now had to schedule a full mold inspection out of pocket. We've filed a formal complaint with the Better Business Bureau and are now pursuing legal action. I would never recommend this business. Get a second opinion. Demand real documentation. And don't let someone like this take advantage of your household.

Our unit was very old & it had an inside furnace that was dirty & dingy & made a horrible racket…read morewhen it turned on.... we got ahold of Kenny & he came out & looked at it the very next morning. He gave me an honest opinion about what kind of unit I needed & gave me a fair deal with the new entirely outside unit & new duct work. He came 2 days after looking at it & got it done in about 5 hours. Kenny, Richard & another guy unsure of his name were all very polite & did a great job. They cleaned up after themselves & were very thorough!! Thanks Southwestern Comfort, happy with my new unit already, it feels great in our house now!! I highly recommend!!