We had our outdated ductwork replaced by 1st Choice in 2024, and the experience has been…read moreconsistently great ever since. Every team member we've interacted with has been kind, professional, and genuinely respectful. Beyond simply being the company we liked most, their quote was also very competitive. In the two years since the installation, we've needed a few airflow adjustments, and each time the process has been easy-scheduling is smooth, and the work is handled efficiently and without any hassle. It's refreshing that their crew is alway, literally always, happy to answer questions, explain things, etc.

We needed service on our heater 3 weeks ago and asked my neighbors for recommendations, as there…read morewas a language barrier with the previous one we have used in the past. One neighbor recommended 1st Choice and I was happy to see that they had a 5 star rating on Yelp. Pricing was fair, Jeff was thorough and it was a relief that as soon as he stepped in to our house, he put on his shoe covers without being asked to. Not all technicians do that so I greatly appreciated that gesture.

We've been working with Air Care for a while now, and this latest experience just reinforced why we…read morekeep coming back. They're consistently trustworthy, easy to work with, and always available when you need them. For the past year or so, we've primarily worked with Evan, who has been great. He's knowledgeable, straightforward, and someone you genuinely feel comfortable having in your home. Recently, we had an emergency on a Saturday evening, and Matt came out to help. He was awesome. He quickly diagnosed and fixed the issue without trying to upsell anything we didn't need, which really stood out. We also recently completed a full system replacement, including a new AC unit, furnace, and all new ductwork. We took this seriously and got eight different quotes before making a decision. In the end, we chose to stay with Air Care, and we're glad we did. Brandon and Harvey handled the installation, and they were fantastic. They installed our new Trane heat pump system and completed all the ductwork. They were friendly, respectful of our space, and extremely thorough. They kept everything clean throughout the process and took the time to make sure everything was done right. Brandon even gave me his cell number and told me to reach out directly if anything came up, which speaks volumes about their level of service. All around, this is a team you can trust. Highly recommend Air Care to anyone looking for reliable, honest, and high-quality HVAC work.

I am an Earned FAN for Air scare Heating and Air conditioning…read more My fan in my system was constantly running after i cleaned the fan blower myself. Online diagnostics indicated the relay was bad & the whole board needed to be replaced (typ $163 for part or $700 for pts & service) . Joey from Air Care came by, checked and found 1 wire was not connected ... and problem was FIXED! No up-sale. No replacing the board like I thought I needed. A super Friendly, Knowledgeable, and Honest guy ... which just cost me $89 for the quick same day visit. Boy am I happy. And ... why did I clean my fan myself??? Well a Different Company offered me a "free inspection" and told me my fan was really dirty and so on and sent me a $2100 upsale quote. From now on, I have taped Joey's card on my HVAC and will only call Air Care Heating and AC!

I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems…read morelike no air flow upstairs. Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest.

Reasonable prices, excellent response time, professional, knowledgeable, honest. What more can we…read moreask? Our air conditioner HVAC unit stopped responding to our Ecobee thermostat yesterday. We called Capistrano Air and they scheduled a visit for today. They said it would be $95 just to come out for the inspection and the cost would be absorbed or waived if any work needed to be done. Jorge came out, listened to what happened, went up to the attic to inspect the furnace and found a fuse that had blown out. He replaced the fuse and was done within 15 - 30 minutes. Done. $145 out the door. I wondered if he could check our air conditioning unit to do any maintenance on it (which is what so many people say MUST be done once a year), and Jorge said that is not necessary. He said our HVAC unit is working fine and should be fine for the next 10 - 15 years! He said that the only "maintenance" that needs to be done is to replace the filters once a year (which is what we do anyway). He didn't try to upsell us on any unnecessary service or product. 5+ stars!

EVERYONE should do business like Lewis Air!…read more Starting with salespeople like Gary Hopkins!!! He is an old-school, look you in the eye, no BS truly sincere person. Also the lead journeyman, Niko M. should be training EVERYONE on how to not only; communicate with the homeowner, how to listen to the homeowner , how to install and clean up like hardly anyone had been there, but how to EXCEED my expectations and prove to me that INTEGRITY is not dead! And obviously Niko had a great support crew with his men, Blake and John. After recovering from six months solid of construction and dealing with all types of business's, from plumbing, painting, drywall, tile, etc, etc, Lewis Air stood out like a "golden needle" in a haystack of aluminum. I also want to commend Clara. She helped with some financing options and I really appreciated that she spoke only what she knew 100%, and got back to me later with the correct answers. It was nice that she didn't just pass on a phone number for me to do the work on! The prices were really all over the board. Lewis Air matched a price (they were close) and even upgraded our thermostat after hearing the specific complaints we had with our current one. Ask for Gary Hopkins if you decide to allow them a bid. After being in sales much of my life, I know a diamond when I see one. KIM S.

Reign was wonderful. Efficient, knowledgeable, professional and extremely likable. Great…read morerepresentative for Lewis Air.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

My experience with this company was nothing short of AMAZING!! I'm literally In shock right now at…read morehow much integrity and professionalism they demonstrated. I had a bit of a touchy situation where a rodent got into my AC condenser outside and I had no clue how to manage it. I use Thumbtack to find a couple of contractors, and the first company came out and quoted me over $3K to clean my condenser and cleanup my air ducts, and tried to scare me into a $10K revamp of the entire system in my attic saying that the air quality was harmful to our health. I was a bit weary and decided to get a second opinion... Sydney contacted me from One Season, and assured me that they would be able to take a look and take care of the situation. She was extremely kind and understanding given my concerns. Aubrey was my technician and as I mentioned above, was just amazing. Helped me with disposal of the critter, cleaned out my entire AC condenser and told me he would include it with diagnostic fee, which technically he didn't have to do since the system was still working, so he applied that fee to the clean up. He still took everything apart and did an inspection and checked everything out for me to make sure it was running properly. Was very informative and educational and told me signs to watch out for as my system is approaching 20 years old. Did a full inspection of my attic system and did point out some things that I might want to take a look at in the future, but never once tried to push a sale, install, or upsell anything. As is normal with any maintenance company, he did introduce their maintenance plan to me which I welcomed since I know my system is aging. And upon signing up for the annual maintenance plan, he actually waived my diagnostic fee... so he didn't even charge me for my service call! I mean my mind was just BLOWN! Rodent gone... Check! AC condenser clean... Check! AC in good working order... Check! Things to watch for... Check! Peace of mind... CHECK!! I went from a $3000 scare tactic quote saying the air quality in my home being harmful to my family's health to an honest assessment of my home's system, and what I could expect in the next few years given the age of the system. I feel so much better now, and can also prepare myself! Thank you, Aubrey and One Season, so much for the amazing service and the integrity and honesty that you brought to this job. I am so very grateful to have found you. You've got a lifelong customer in me!! 100/10 HIGHLY RECOMMEND!!

Absolutely excellent experience overall. Very thorough, explained the entire process, no pressure…read moreor overselling, simply solid informative approach and solid service. I highly recommend! Thank you! Jeremy Verhines

amazing wirk and timeliness we are very happy with all the work they have done so far - thank you…read more!!!

Excellent work. Professional. Clean. Punctual. Will hire again. A+++. Great Service. .read more

Had another great experience with Mission Viejo Heating & Air and Brent. He arrived within the…read moretimeframe promised and was thorough in maintaining our HVAC system. He was patient in explaining the work being done, sharing new technologies that are available and answering questions (especially since our AC system is on the older side). The price was reasonable for the performed and Brent's expertise gave us confidence that our AC will work smoothly when we need it. I also appreciate how he took the extra step to keep our home clean by using shoe covers. We continue to appreciate the service that Mission Viejo provides to keep our HVAC running smoothly!

Wonderful company to work with! I am late in writing this review, as I purchased a new air…read moreconditioner and furnace last year. The good news is I can report several months (almost a year now) later everything is working great. On July 4th my air conditioner decided it wanted it's independence! I reached out via Yelp to few companies, I truly was not expecting anyone to answer or return my call during the holiday but much to my surprise Mission Viejo Heating & Air did! I spoke with John - no rushed phone call, even on a holiday! John came to my house within a day or so, again it was a holiday weekend. John reviewed all of options in detail - he was professional, knowledgeable, polite - everything you hope for when working with a larger expense for your home and don't know a lot about it! Leo (main installer) was amazing - hard working, accommodating, and very knowledgeable! Poor guy was in my attic, which felt like it was 120+ degrees, for hours! I did recently reach out for a for a service call out. I wanted to discuss a few other options that were originally discussed but at the time I waited on. Gabby took care of scheduling me - great customer service, polite, and considerate of my request and needs. Martin came out to address my later service call request, he was on time, professional and informative. He reviewed some options with me, and spent time answering all my "is this possible, and what if" questions (and trust me I have them). We had new carpet installed recently and he made sure to wear booties - so considerate. When you have situations in your home that need immediate attention, I understand the stress and time constraints you can be under to get repairs in a timely manner - you must reach out to this company! Believe me, I do my homework - I can't recommend Mission Viejo Heating and Air enough!

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

We had a new Daikin HVAC system installed and had new ductwork installed. Jack was original contact…read moreand sized the system. He was helpful by properly sizing to avoid buying two systems. The installation took two days. The crew was very professional. Tony explained the thermostats, show me the system and went through a thorough checklist before leaving. They did a good job protecting the floor and cleaning up after day 1 and day 2. Tony, Michael, Cris and Frank were professional and polite. We were very pleased with the outcome.

I lost power to my thermostat over the weekend and called Boardwalk Heating & Air. Peter, the…read moreowner, personally answered the phone and was able to come out within 4 hours--which was incredible, especially since the company I usually use didn't even return my call. Peter was professional, thorough, and extremely client-centered. He walked me through every potential issue step by step while actively testing the system, explaining what he was doing and why. He quickly diagnosed the problem as a simple safety switch trip on a newer furnace, fixed it, and then took the time to explain what could cause it and what to look out for in the future. No pressure, no upselling--just honest expertise and excellent service at a great value. This is how service should be done. I'll absolutely be using Peter and Boardwalk Heating & Air again and would highly recommend them to anyone needing reliable, knowledgeable HVAC service

AC wasn't working so I called Boardwalk. They were able to come out same day and repair my AC…read more They quickly identified the issue, had the parts on hand and did the repair. Good communication, responded quickly and had reasonable pricing. Would definitely recommend.