[[HIGHLIGHT]]I called Capistrano air and scheduled an inspection because our AC is old (works fine) but seems like no air flow upstairs.[[ENDHIGHLIGHT]] Someone came out and investigated - confirmed AC unit is working great and unfortunately the way our system is set up the airflows from down to upstairs. Not much they could do because of that unless we wanted to double check air ducts for leaks. I felt the representative was very honest. read more

[[HIGHLIGHT]]Reasonable prices, excellent response time, professional, knowledgeable, honest. What more can we ask?[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Our air conditioner HVAC unit stopped responding to our Ecobee thermostat yesterday. We called Capistrano Air and they scheduled a visit for today.[[ENDHIGHLIGHT]] They said it would be $95 just to come out for the inspection and the cost would be absorbed or waived if any work needed to be done. Jorge came out, listened to what happened, went up to the attic to inspect the furnace and found a fuse that had blown out. He replaced the fuse and was done within 15 - 30 minutes. Done. $145 out the door. I wondered if he could check our air conditioning unit to do any maintenance on it (which is what so many people say MUST be done once a year), and Jorge said that is not necessary. He said our HVAC unit is working fine and should be fine for the next 10 - 15 years! He said that the only "maintenance" that needs to be done is to replace the filters once a year (which is what we do anyway). He didn't try to upsell us on any unnecessary service or product. 5+ stars! read more

We found Capo Air through yelp and called for a technician to come out. I was initially impressed with all of the good reviews and I know see why!! They came out the same day and gave us a quick diagnostic on what was happening as well as recommended a few products. [[HIGHLIGHT]]They gave us the sales guy number and he came out the next day to quote us and walk through pricing and payment options.[[ENDHIGHLIGHT]] At the time, they were offering 12 months no interest financing. We ended up going with Capi Air because their pricing was half of what Costco pricing was. We were worried about the actual product themselves, but they were highly recommended and good reviews when we researched online. When we had the installation done, the Installers were very professional and moved quickly. They finished our AC and furnace in one day, tested it and we've had no issues since. It has been about six months. I would highly recommend giving them a call for any of your HVAC needs! read more

I highly recommend Capistrano Air. The Owner and crew are dedicated to customer satisfaction. They worked with us to ensure our new HVAC worked properly and recently they installed a damper system which, so far, is performing beyond expectation. read more

Capistrano Air is a solid, reliable HVAC company serving South OC. Had them come out for a tune-up before summer and they were prompt, thorough, and didn't try to upsell me on things I didn't need. The tech took the time to explain exactly what he was doing and left everything cleaner than he found it. Good local company -- would definitely recommend to anyone in the area. read more

Capistrano Air installed a new AC, furnace, and duct work in a residential property I own in Laguna Niguel. Their install work and follow-up support has been excellent! [[HIGHLIGHT]]I'm a super-satisfied customer![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]We had such a great experience with Luis today![[ENDHIGHLIGHT]] He came right on time and did a thorough review of our unit. He knew exactly what needed work and gave us an estimate, which came in lower than other places. Luis was super professional and had so much patience explaining everything. We are excited to repair our AC unit with such a reputable and highly rated company! read more

I vet companies that I deal with as thoroughly as possible. Capo Air came recommended by some of my neighbors/friends, and they exceeded my high expectations! [[HIGHLIGHT]]Matt, the manager was super responsive (he even responded to my email on a weekend!) to my requests/questions.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He never dismissed any of my extra cautious concerns, and even made sure that they were addressed to my utmost satisfaction.[[ENDHIGHLIGHT]] Tysm Matt! The technician, Jorge was experienced and skilled. He showed up during the time range provided to me, and called beforehand to provide me with an ETA. He even put on booties when entering my house! Also, I found Matt and Jorge to be trustworthy. They never tried to upsell or fear monger. Capo Air is a unicorn in today's service business: exceptional and skilled employees, honesty and fair pricing that does not prey on homeowners at their moment of vulnerability. Wholeheartedly recommend!! read more

[[HIGHLIGHT]]A++ working with very respected Owner Pat, Mgr Matt, and Super-Install Team Cheyne and Juan for a replacement of our Central Air Conditioning and Heat Pump System.[[ENDHIGHLIGHT]] Our Air Handler cabinet required some real know-how from them, but they "handled the handler" with no problem, installed a great system, fairly priced, and we are Set for Summer .... and Winter! When it comes to a Big Deal like replacing a Central HVAC System, Trust, Experience and Reputation count. And they Delivered! [[HIGHLIGHT]]Thank you, #1. You're Our Guys![[ENDHIGHLIGHT]] read more

First used AC last night and discovered today that the condensation line was leaking water from the attic to the first floor hallway. Service tech found that the copper tube had come loose from it's clearly deteriorated connection. Tech said there was a chance that they MIGHT have caused the disconnect when they worked on the furnace several months ago. He put in a new connection and said the call was n/c ! Now, how many companies would do that? I feel that I at least owe for the service call...they said no charge! We all worry about contractors taking advantage of us. Clearly, these people are to be highly recommended. read more

We had a wonderful experience from start to finish with Zack our sales representative. Our tenants had a wonderful experience as well with their new air conditioner and furnace replacement through Capistrano air . Highly recommend for service, cost, quality and an overall great customer experience ! read more

I can't say enough positive things about Capistrano Air. Matt and everyone at Capo Air are exceptional at providing five-star service. They installed my new HVAC system about four years ago, and it's still running strong. Louie just performed my annual HVAC service and was fantastic in every way, making sure everything was within spec and working properly. It's comforting to know that if my HVAC system needs attention, I can always count on Capistrano Air to quickly address any issue. read more

I originally installed two brand new a/c units from Capistrano air five years ago. The ac has ran smooth and flawless for 5 yrs without problem. But the recent rain distorted my soil and tilted one of my ac off balance. So while i was doing a filter change maintenance, I happened to mentioned to technician (Louie) and he took note of this and came back the following weekend with (George) and adjusted my condenser properly at extra cost for this service. It is great to know that even after 5 yrs that the company has not evolved and is still one that hold good old traditional value of service backed by technical expertise. Whatever they charged me is backed by their expert service. Which is exactly the way I like. Matt, the manager is fair, honest and transparent with his solution and his quotes. If you like excellent service and traditional values, this is the company to work with. read more

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Requested Capistrano Air to perform an inspection of our home HVAC system, and determine if running properly and efficiently. The technician, Louie, performed the inspection in a very thorough, and professional manner. [[HIGHLIGHT]]He was courteous and answered my questions.[[ENDHIGHLIGHT]] I highly recommend Capistrano Air, and would use their services again. read more

Fast, quality service with upfront and fair pricing. Great company The owner Pat sat down with me and explained all of my options. Great guy. I got 3 bids and Capistrano Air was in the middle. read more

Talk about integrity. This company and the people who work there have the utmost integrity. I have a 18 yr old unit downstairs. We had our upstairs one replaced by them 2 yrs ago. When our lower unit started to make funny sounds and wasn't cooling consistently, I knew it was probably time to get a new one. [[HIGHLIGHT]]When i called, I told the gentleman that it's likely that I need a new unit given the age of the unit ( and knowing the upstairs one had died on us two years earlier). He said he could give me quotes for a new unit ( we all know they are expensive!) , but he said he would feel better if he sent a technician over the next day to see what the problem was and to see if it needed to be replaced[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]I received a call from the technician during the window of their arrival to give me a heads up that he was on his way.[[ENDHIGHLIGHT]] He arrived and inspected the unit. To my surprise, he found an issue with one of the parts and was able to replace the part for a fraction of the cost of a new unit. I am so impressed by their honesty. They easily could have had me a buy a $$$$ new unit but instead, they replaced a part that fixed it! I'm still in awe over what happened. read more

Great service. On time. Considerate. Still using them for service years later. Quality work. Quality technicians.

We needed a whole new system. Ours was 40 years old and stopped working last September I got 4 bids. 3 were absolutely ridiculous. They wanted to over charge and sell us things we didn't need or want. Zack for Capistrano Air came out looked at system we explained to him what we were looking for. There was no hard sell He didn't try to up sell us He is very knowledgeable and kind. [[HIGHLIGHT]]He sent me the bids the next day and we chose the system we wanted.[[ENDHIGHLIGHT]] The crew that came to our house was on time and polite. It took 2 days because we had all the duct work in the attic replaced. They covered everything in our house and packed the old ductwork in bags in the attic. They cleaned up everything both days. read more

Excellent service & competitive price! Efficient and good cleanup! Immediate response to phone calls. Highly recommend this group of professionals! read more

Thank you to Pat and the entire Capistrano Air team for making the entire HVAC installation process smooth and stress-free. Our family was looking to install a system in our home, and Pat walked us through each step with professionalism and clarity. Even though I wasn't present during the installation, [[HIGHLIGHT]]he ensured both myself and my family were kept fully informed and addressed any concerns quickly and thoroughly.[[ENDHIGHLIGHT]] We're extremely happy with the outcome and feel much more at ease heading into the hot summer months. Thanks again! read more

It's no wonder Capistrano Air has 5 stars on Yelp. I needed to have my whole heating and air conditioning system replaced. I met with four companies to get estimates. Pat, owner of Capo Air came out to see the job. His thoroughness and knowledge were noticeably superior to the other companies, and his job estimate was very competitive. On the morning of the install, Caiden and his crew were on time, friendly, did a great job on the install and left the area cleaner than they found it. Cheyne came by to install the thermostats and helped Caiden with the system testing to make sure everything worked perfectly. [[HIGHLIGHT]]Matt (who normally handles the estimate appointments but was on vacation so Pat had filled in for him) is easy to reach on the phone and was quick to get answers to my questions.[[ENDHIGHLIGHT]] I love to support local, family-owned businesses. Capistrano Air is a top rate, great business that I recommend whole-heartedly. read more

[[HIGHLIGHT]]Everytime we call these guys they are super responsive.[[ENDHIGHLIGHT]] We originally used them for their high ratings and needed our rental to be serviced and didn't want any problems. Since then we have used them for ourselves and for our rental. Thank you guys for the responsive and great service. read more

I looked at 3 different contractors and was sold on Capistrano Air for there competitiveness, Efficiency and professional attitude. Installers were great guys who did a very nice install and cleanup! Replaced the Furnace with a AC/Pro brand,which was far more reasonable than the big label brand.Will definitely use Capistrano Air for the AC when it fails. Highly recommend them. read more

This week we had our HVAC system replaced by Capistrano Air. [[HIGHLIGHT]]From start to finish it was a pleasant experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]All options were laid out so that informed choices could be made all along[[ENDHIGHLIGHT]]. Section was made one day and installation was scheduled for two days later and by the end of the day, we had heat, AC and an entire new system. Pat and his crew were the best! They were informative and effective. At the end of the day, the area was spotless and all trash was taken away. We are so happy and intend to stay with this company for our future needs. Thank you very much!! read more

I used Capistrano Air for the first time for a Checkup and Maintenance call. Shayne was Extremely thorough and really seems to care about their Clients. [[HIGHLIGHT]]Matt also followed up with a phone call to me to see if we were satisfied.[[ENDHIGHLIGHT]] Great to see the owner of a Company who really cares. I highly recommend Capistrano Air for all of your HVAC needs. Ed Shriber read more

Capistrano Air is the best when it comes to any heating and air issues including new installations! I have used them in business and referred them to many friends and associates over the years. Prices are great and they are on time and reliable. read more

Excellent, service, technicians and follow-up. No pressure, just honest recommendations at a reasonable price. They are now our go to A/C service vendor. It is refreshing to find honest and hard working service people. read more

[[HIGHLIGHT]]I was completely impressed with their professionalism and customer service![[ENDHIGHLIGHT]] Both Zack & Matt were terrific to work with, and, the install of my AC Pro condenser & evaporator coil by Kayden & Josh was flawless! The integrity of Capistrano Air is second to none and I would highly recommend them....i only wish I found them sooner for my HVAC needs. read more

BOY AM I FEELING RIPPED OFF!! Did Capistrano Air successfully replace my home furnace igniter switch? Yes. Was the technician timely and courteous? Yes. Do I feel like I paid a reasonable price? ABSOLUTELY NOT!!! The part I needed was minor, about $20, and the part replacement labor required less than 10 minutes. Including my original $99 diagnostic service fee, my total repair bill was $349!!! Ugh! Seven years ago I gave them a glowing review. Heck, that's why I contacted them for another repair! Well, never again. read more

Capistrano Air just installed a replacement HVAC system at my home with two air conditioners (4 ton and 3 ton) and two heaters all from "AC Pro" and all new ducting. What an amazing installation crew that were conscientious, professional, very competent and cleaned up after installation. They offered a very competitive price and started work 4 days after the quote. The entire experience including the estimate, the sale and the installation was a very pleasurable. I highly recommend this company. read more

Quick response, fair price and good communication throughout the repair. Would use again and definitely recommend.

George did a beautifully neat and professional job measuring and installing a brand new vent for the heating system. It was an old one but he made my wall look terrific. It had driven me nuts. He cleaned and vacuumed. Great guy, great company. Thank you George, Cassandra read more

Best HVAC company I've worked with. I've owned & manage numerous properties many years and can not be more impressed with Capistrano Air and their tech Chayne. They are my go to company for our Orange County properties. read more

They have the best customer service. Every time I call them for maintenance or any other issues they solve the the problem in the shortest time possible with their very knowledgeable crews. read more

Amazing! Responsive and reliable. Cost effective. Expert advice. When our air conditioner stopped working just as the weather heated up, we called everyone. First NexGEN came out and gave us a $15,000 quote. Yes, $15K! They said we needed a new system. So we called for a second opinion. Capistrano Air responded to my call quickly. Matt, the owner, sent someone as soon as possible. We waited only a few days for the diagnosis. Jorge found the issue quickly and quoted us only $1,100!! The next day he fixed our air conditioner and it works great! Thank you Matt and Jorge!! read more

Capistrano Air - Heating & Air Conditioning/HVAC Near Me - Laguna Hills, California

Called Capistrano Air back since my AC stopped working during the most recent heat wave in June of 2024. Jorge arrived and was truly a pro operator. He ruled out several issues before fixing and diagnosing the actual root cause. At the end, he and Matt only charged me the minimum service fee since I had purchased my compressor from them previously. Truly exceptional customer service! read more

Thank you once again, fellow Yelpers, for your recommendations. We found Capistrano Air while looking for a reliable local A/C company. Our A/C stopped working for a few hours, but then restarted; but we thought we'd better have it checked. [[HIGHLIGHT]]Luis arrived on time as scheduled. Such nice guys.[[ENDHIGHLIGHT]] Cost to come out and look was $95. They did a complete check of the unit, and also checked our furnace. Turned out there was a small leak there, which they fixed. No extra charge. Told us everything looked good; the stoppage may have been just a small glitch. But if it happens again, to call and they will return at no charge. Really appreciate the professionalism of this company. read more

We have worked with Capistrano Air on and off for the past 3 years and they have been fantastic. * Their staff (each and every person we have encountered) is respectful, kind, and accommodating. * They are knowledgable about the equipment, providing recommendations on how the ductwork will best fit into each unique structure and layout of a home. * They knew how to work with our HOA to get our AC installed with little to no trouble * They are responsive via phone, email, Yelp message, text messaging-- making communicating with them super easy. Most recently our heater stopped working. We called and they were able to schedule something the next day. Unfortunately when the day came to assess the issue they couldn't repair it but promised to be in touch the following day. They kept that promise, followed up and scheduled for next day. Luis was the person that helped us most recently. He called, left a message, and once I contacted him we were in touch via text so he could tell me approximately when he'd be showing up so I could schedule things around him tightly without losing my full day waiting around for his arrival. He arrived when he said he would, fixed the issue and now we're back up and running! This entire team's professionalism and thoughtfulness does not go unnoticed. I would recommend them to anyone looking for an HVAC company they'd like to keep in their contacts forever. Thank you for such great and thorough work and for hiring a staff of people who are experienced, personable, and truly show they put customer service first through their actions. read more

[[HIGHLIGHT]]Capistrano Air is my go to company whenever I am having air/heating issues.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Last night one of my air conditioners stopped working and I called Matt first thing this morning given the extreme heat.[[ENDHIGHLIGHT]] George came out this afternoon and diagnosed and repaired my problem very quickly and confidently for a very reasonable price. George nor Matt tried to sell me a product or service that was not necessary. I trust them to provide me with an honest assessment of my air conditioning/heating needs and have recommended them to countless friends, neighbors and business associates. Thank you for the professional manner in which you addressed my problem and for demonstrating that a business can have high ethical standards and still succeed in these crazy times. read more

Feel bad I didn't take the time to write this review sooner considering the work was done back in November, but our experience with this company was exceptional. They did a complete overhaul of our HVAC system, including new ductwork and other modifications. Zack was our main point of contact and provided the estimate. He not only gave us 3 different product options with varying price points, but also offered knowledgeable suggestions on how to improve function and airflow throughout our 2 story home. We took all his advice and couldn't be happier. The cost was competitive and the install crew was extremely courteous, clean and professional. read more